6650 West 20th Avenue , Hialeah, FL 33016, United States
#3 of 3 hotels in Hialeah
Guests' ChoiceBased on 768 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.9
Staff
8.2
Value for money
7.7
Free WiFi
7.2
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End of dialog contentReviewed: 23 April 2024
Colbert
Cayman IslandsThe Wifi was not stable at all, It was literally unavailable for a whole day and when it was working it kept dropping
Everything but the wifi
Stayed in April 2024
Reviewed: 22 April 2024
Carydah
BahamasThe inconvenience of only one elevator in service
The breakfast was nice
Stayed in April 2024
Reviewed: 8 April 2024
Micheda
United StatesA little out dated
Very clean
Stayed in April 2024
Reviewed: 7 April 2024
Howard
United KingdomVery open and easily accessible
Stayed in March 2024
Reviewed: 6 April 2024
Torres
United StatesThe bedrooms and bathroom needs renovations.
Location, service, breakfast.
Stayed in March 2024
Reviewed: 25 March 2024
Tornetta
United StatesThe door lock system is bad I had to get new keys 4 times in 10 days
Great breakfast, nice pool I would stay again
Stayed in March 2024
Reviewed: 25 March 2024
Caroline
BrazilThe location was good, very nice and supportive staff in the hotel and breakfast really complete. The rooms are clean and comfortable.
Stayed in March 2024
Reviewed: 23 March 2024
Lynn
CanadaVery nice breakfast. Lots of choice. Nice servers.
Stayed in March 2024
Reviewed: 22 March 2024
Denise
United StatesComfortable and close to where I needed to be.
Stayed in March 2024
Reviewed: 15 March 2024
Kristen
United StatesI made this reservation to attend a nearby funeral with my daughter and then was not able to fly down so it was only my daughter and her friend. When I called in the morning to speak to someone about using the card on file the first person was a bit rude, could not locate my reservation and was generally unhelpful. She transferred me to someone else without saying anything. I explained the situation to the second person I spoke with and he was able to find my reservation however not able to charge the card on file. He said he would send me an authorization form but by the time I received it was hours later and my daughter was already there and she ended up having to put it on her card. This was an extremely difficult time for our family and generally I did not find the staff particularly helpful or accommodating.
Stayed in March 2024
Reviewed: 11 March 2024
Vincent
NetherlandsFloor was very dirty and the room had a high humidity
Stayed in March 2024
Reviewed: 10 March 2024
Amelia
United StatesEven though I took out the door sign and left the room before 10am and the cleaning staff were 3 rooms down my room, when we came back at night, the room wasn’t clean and no clean towels, we asked the front desk and they said if we told the cleaning staff to clean the room. Why we need to tell them to clean the room? It’s not their job to do it? Incredible!!!
Stayed in March 2024
Reviewed: 9 March 2024
Henrry
United Statesjust a Word ! EXCELLENT !
Stayed in March 2024
Reviewed: 28 February 2024
Antonella
Italythe food offer is poor.
The breakfast is poor and the breakfast room is too small.
Stayed in February 2024
Reviewed: 22 February 2024
Ivan
United Statesroom has a bad smell
everything was clean and the friendly staff
Stayed in February 2024
Reviewed: 19 February 2024
Melissa
United StatesGreat place to stay everyone was nice
Stayed in February 2024
Reviewed: 18 February 2024
Karim
EgyptNo one to help with with the luggage
Breakfast was very nice and convenient
Stayed in January 2024
Reviewed: 17 February 2024
Adrian_trini
Trinidad and TobagoLocation.. traffic
Stayed in February 2024
Reviewed: 15 February 2024
Agnieszka
PolandPool was closed (Feb), furniture was quite old. Towels not prepared for 4 guest - we had to go back to the reception. Water refill only in ground floor in the gym.
Good value for the money, good breakfast, big parking.
Stayed in February 2024
Reviewed: 14 February 2024
Ricardo
ArgentinaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 February 2024
Safraz
Trinidad and TobagoRoom was too small and a wider variety of stuff for breakfast.Shower in our room was leaking slightly.
Room prices and location was good and convenient.
Stayed in February 2024
Reviewed: 11 February 2024
Domenico
ItalyLocation near Airport. Room dimension and comfort
Stayed in February 2024
Reviewed: 5 February 2024
Kwanghoon
United StatesPrice was way too high for this level of hotel.
It was okay for everything.
Stayed in February 2024
Reviewed: 1 February 2024
Andrea
United StatesThe location isn't the greatest, there's no convenience store nearby. the elevator is a bit old and kinda slow. other than that, everything was fine.
Very comfortable for the price. my family and I really enjoy the breakfast buffet. everything looks clean, there isn't much to complain. staff was helpful
Stayed in January 2024
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