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  5. Reviews of Country Inn & Suites by Radisson, Mishawaka, IN

Reviews of Country Inn & Suites by Radisson, Mishawaka, IN This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

420 West University Drive , South Bend, IN 46545, United States

#32 of 47 hotels in South Bend

Guests' Choice

Review Score

Based on 631 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.7

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 12, 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking/Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Not applicable

    Smelled nice and was clean.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    7.0
    …the lodging didn’t ruin the trip, but it made me question the operational capability of the franchisee, staff training,
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    1) staff was apathetic at best, and excelled at being unavailable 2) asked the clerk on check on to recommend a local non-franchise restaurant…her answer…I don’t eat at out, I don’t know what is nearby, sorry can’t help 3) staff working buffet dragged her braid through food while refilling cold eggs at breakfast, no swap out of food 4) mentioned to staff waffle batter wasn’t flowing; her response…it’s probably plugged…no big deal and walked away 5) room had a musty smell, carpet was damp, fit & finish of room felt like they got halfway through a referb and stopped, sink stopper was non functional, and slow to drain, tub needs to be reglazed or replaced, commode was almost too low to use, almost impossible to get up from, 6) dope was being smoked in another room on the floor we were on, mentioned to desk, response…”it happens, oh the rooms are nonsmoking, they will get charged” 7) table lamp had a 3 section base…nice lamp if the mounting thread apneas tight, the sections of the lamp sat at 45 degrees to one another, 8) light bulbs dead in several ceiling lights

    Location was great for planned activities, food, shopping, gas close by

    Stayed in August 2025

  • Reviewed: August 2, 2025

    8.0
    Nice place
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast not many options for Gluten free.

    Room was clean and well organized

    Stayed in July 2025

  • Reviewed: July 30, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleaning and working equipment

    Parking área

    Stayed in July 2025

  • Reviewed: July 22, 2025

    6.0
    Mediocre
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Age, old stained bathtub. Toilet leaked after flush, exhaust fan in bathroom didn’t work. Second floor smelled like mold. Room was stuffy, definite aroma in there as well. Glad my stay was only 3 days for a funeral. Won’t return.

    Location, breakfast included.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    6.0
    Pleasant
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room smelled old and musty and felt damp.

    Location

    Stayed in July 2025

  • Reviewed: July 19, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I prepaid for my room. I gave my card upon check-in as one does for the deposit hold. Two days after I checked out, they charged that card for my hotel stay again, even though I prepaid. When I called to get that figured out, the gentleman who answered was at first very nice about it but soon turned abrupt and constantly talked over me. Eventually, he refunded the extra stay. Another two days later, I saw that the money had been refunded but then they also charged me for a random amount which totalled almost the amount for my hotel stay that they had just refunded. I had to call AGAIN. I talked to the gentleman who was again rude and quite abrupt. None of this was my fault but his attitude made it seem like he was blaming me. Now, today, a solid week later, I finally received the refund for the money that shouldn't have been charged EVER to my card. This wasn't the first issue I've had at this hotel but didn't provide a review previously because I figured they were isolated incidents. Needless to say, I won't be staying here again. The hotel wasn't great enough to want to go through that again and the selection of hotels in that area is plentiful that I won't need to.

    It was an average hotel. Nothing special, nothing bad about the hotel specifically.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    8.0
    Very comfortable and would recommend to others
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cut my finger on the bathroom sink. Toward the center of the sink bowl itself

    Room set up and good location, friendly staff

    Stayed in July 2025

  • Reviewed: July 9, 2025

    6.0
    Disappointing stay!
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    The room was musty. Seemed damp. The air conditioner did not really help. Small hairs (either dog or human) on all the sheets. Not discovered until late bedtime. Hairs in the bathroom. Simply not cleaned properly. Also the pool was steaming hot; had to leave after a few minutes to get fresh air. Overall a bit disappointing. I was looking forward to a. Country Inn and Suites and have great luck with the brand in the past, just disappointed in this location.

    Great location. Very nice lobby and a pretty decent breakfast.

    Stayed in July 2025

  • Reviewed: July 1, 2025

    8.0
    Staying in this Hotel from Last 14 Years
    • Business trip
    • Solo traveler
    • 1 Queen Bed with Sofa Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    I like the property , Staying in this Hotel from Last 14 Years

    Stayed in June 2025

  • Reviewed: June 30, 2025

    8.0
    Great! Would stay again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Great location, room was as expected and clean. We arrived early on a busy weekend and they still were able to get us checked in early so that was appreciated.

    Stayed in April 2025

  • Reviewed: May 28, 2025

    7.0
    Overall good stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed. Not a huge deal, but a little disappointing because I did pick the hotel (partially) for the pool. Definitely wasn’t a deal breaker though.

    The staff in the morning were wonderful. Very kind and helpful. The location was perfect for our needs.

    Stayed in April 2025

  • Reviewed: May 21, 2025

    8.0
    Very nice we will return for sure Very good for the price one pay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    All good

    My family didn't get up for breakfast myself on the other hand got up and had waffles eggs and sausage links and coffee every morning , we stayed here few times before we like it we will return for sure

    Stayed in May 2025

  • Reviewed: May 8, 2025

    7.0
    Good enough for us!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The outlets in the room! The outlet by the bathroom/bed wouldn't hold my cord. It's super loose so I couldn't charge my phone or use my hairdryer there.

    We didn't need our room cleaned because we only stayed 2 nights, but we met the cleaning lady in the hallway and she was super nice! Breakfast was really good.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    8.0
    Great location great staff
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were 2 men next door to us that were arguing and making noise.

    We did not have breakfast.

    Stayed in May 2025

  • Reviewed: May 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very friendly

    Stayed in March 2025

  • Reviewed: May 1, 2025

    7.0
    Very comfortable and pleasant.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was so so. Not much variety from day to day.

    Staff was friendly and helpful. Very pleasant experience.

    Stayed in April 2025

  • Reviewed: April 11, 2025

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It was ok.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    6.0
    Reasonable for the price but......
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool water was cold and there was no milk available at breakfast by 9:00am.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    first room we were given stunk of cigarette smoke. We got a different room.

    clean, good location

    Stayed in March 2025

  • Reviewed: February 24, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It could have been cleaner and we couldn't get a remote to work for the TV we tried 4 different ones otherwise it was fine

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Staff was very accommodating
    • Family with young children
    • 1 Queen Bed Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed one night. Arrived late and left early. We have nothing to not like

    Clean with friendly staff

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    I enjoyed my stay and would recommend to others
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Every thing was great

    Stayed in February 2025

  • Reviewed: February 2, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check out time

    Staff, pool and, the laundry room

    Stayed in February 2025

Showing 1 - 25

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