Great location and comfortable bed

Stayed in August 2025

Not enough seating in the dining room

Great location friendly helpful staff comfortable bed. Good free breakfast with different choices each day

Stayed in August 2025

The only drawback was the sofa bed in our room. While the room was advertised for three adults, the sofa bed wasn’t very comfortable and might be better suited for a child rather than an adult.

I had a wonderful stay at this hotel! The location is perfect—safe, easy to find, and just a short walk from the train station, which made getting around the city incredibly convenient. The room was very clean and well-maintained, and the entire hotel felt welcoming and comfortable. The staff were friendly, professional, and always ready to help with anything I needed. One of the highlights was the included breakfast, which offered a nice variety and was a great way to start the day. Considering the quality, service, and amenities, the price was very reasonable. I would definitely recommend this hotel to anyone looking for a reliable and pleasant place to stay. Will gladly return on my next visit!

Stayed in July 2025

The smell of sewer from the toilet was bad. Room 902.

I like the location. The cost was great. Clean. The bed was comfy.

Stayed in June 2025

Some of the staffs behavior considering the hospitality industry standards and knowledge about systems & payments

Location

Stayed in July 2025

Rooms a bit small but at a decent price

Great location

Stayed in July 2025

Hot breakfast with egg in sheet form

Receptionists were friendly and helpful

Stayed in July 2025

n/a

The location was great. Not alot of conjestion as you would see if staying in Times Square area as we have done in the past. Customer service was excellent. Our room was comfy for the two of us.

Stayed in June 2025

Breakfast room didn’t have space for many people so I didn’t have the opportunity to eat there

Staff and location

Stayed in June 2025

If you came to breakfast an hour before closing they ran out of things. There wasn't enough lighting.

The bed was comfy & the shower head was nice. The free breakfast was warm & different daily.

Stayed in June 2025

(Not hotel fault but...) if you're having a car with you, be aware parking charges are very high, up to 75USD on weekends for an overnight parking session.

Room was small but for the chain/price it was to be expected. Reception staff Mary and Destiny were great and super helpful. Bed was extremely comfortable Breakfast was standard and enough for everyone. Coffee is great and available at reception 24hrs (as well as hot water and Teas). Location was good, not too busy as being uptown. Subway stations within 5-10 minutes walk. Very close to famous Wall Street and the 'BULL' Has good restaurants within walking distance and a great bagel bakery and Starbucks across the road.

Stayed in June 2025

We considered the accommodation a great value. New York City hotels are expensive and the rooms are small in general. Given that, we as a group of three felt that we had enough space. There was a closet to hang some clothes and three drawers. Some parts of the interior looked a bit dated, but it was clean and as far as we could tell all the facilities worked properly. There was a fridge and a microwave in the room. In the bathroom there was a sufficient amount of surface space next to the sink to put toiletries and hooks for towels. Water pressure and temperature was fine. The mattress on the bed seemed a bit worn out, but we slept well. The pull out couch wasn’t very sturdy and the mattress on it was thin. Nevertheless our child said it was comfortable. Though it didn’t bother us, if you need quiet to sleep you should consider that it can be noisy due to sounds from the fridge, the AC, the street below and the hallway.

The location is great with a bus stop (M15-SBS) right in front of the hotel and the big Wall Street ferry terminal just steps away. The subway is close as well. The process of checking in and out was easy. Staff was always friendly and helpful. Breakfast was included during our stay. The buffet was a pleasant surprise with a big variety of options (among others there were cinnamon rolls, bagels, a choice of savory hot dishes containing egg, meat or potato, a cereal bar, a pancake machine, coffee, tea, hot and iced chocolate, milk, juices, fresh fruit and yogurt).

Stayed in June 2025

One of the elevators was out of service

It was clean

Stayed in June 2025

not enough space in breakfast area; pretty noisy room (facing the street)

great location, great value for money

Stayed in June 2025

There wasnt enough lighting in the room. Only one light bulb by the door and one in the bathroom. The rest of the room was dark. It was room 503

Stayed in June 2025

Room size too small for the money they took

Excellent location

Stayed in June 2025

Breakfast closed at 9. Wish it could have been available bit later

Clean, convenient and very pleasant staff

Stayed in May 2025

The hotel equipment is worn out, the rooms need refreshing. There is road work in front of the hotel and it is noisy from the morning, which cause sleep problems.

The hotel is located close to many attractions and in a safe area. There are many restaurants next to the hotel. There is also a metro station in close proximity to the hotel. Breakfast was sufficient.

Stayed in May 2025

The breakfast, the staff and the location are amazing.

Stayed in May 2025

Nothing

Great place and central to where we wanted to be and sight see.

Stayed in April 2025

Destiny at Front Desk was amazing!

Stayed in May 2025

However, I did find the room a bit too small for my comfort, and the internet connection was quite slow, which was frustrating at times.

I really appreciated the hotel’s location—it’s close to major tourist attractions and conveniently near halal restaurants, which made dining out easy during my stay in New York. The welcome drink was a nice touch, and I especially enjoyed the hot chocolate. Breakfast had a great variety of options and was satisfying each morning. I’d also like to commend Destiny for her professionalism and friendliness—she made a positive impression.

Stayed in April 2025

There were three adults sharing the room so we had to use the sofa bed. When this was pulled out it made the room very difficult to navigate around and would be best as double room to sleep two adults.

The room was clean and comfortable with a nice bathroom and coffeemaking facilities, although coffee was freely available from reception which was great. The girl on reception was excellent, very friendly and helpful. She was only young but very good at her job. Buffet breakfast was included which was very nice and the location of the hotel near Wall Street was great for the activities that we were doing.

Stayed in March 2025

Go early for breakfast or you'll lose some of the food they offer. Room is small but bed is big enough for two people.

Great location and friendly staff. Room was clean and and check in and out was a breeze. Breakfast was good, not a lot of choices but good to help you save some money.

Stayed in March 2025