10885 Harts Road, Jacksonville, FL 32218, United States of America
#146 of 169 hotels in Jacksonville
Guests' ChoiceBased on 144 hotel reviews
5.2Cleanliness
5.9
Comfort
5.9
Location
6.3
Facilities
5.8
Staff
6.8
Value for money
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Johana
United States of AmericaI didn't feel safe! I travel alone and the hotel doors are easy to open from the outside. The window blind left me exposed all night since there was no curtain. There wasn't even a trash can (I left the trash in a bag I had in my possession). The shower is in reverse which allows the floor to get wet (I placed the towel for that occasion of course but it is uncomfortable for the floor to get so wet. The television had no connection to either an antenna or the internet. Thank you for your receptiveness in the comments
The location is good 👍
Stayed in May 2024
Reviewed: May 18, 2024
Lowe
United States of AmericaSome of the light switches did not work. And it took forever for the water to get hot also there wasn't a trash can in the room Plus my sheets and blankets were damp
Bottom floor and me being close to the office
Stayed in May 2024
Reviewed: May 8, 2024
Tkeyah
United States of AmericaChange rooms revery
Convince
Stayed in April 2024
Reviewed: May 11, 2023
Lavetta
United States of AmericaBuilding being remolded really needed holes in wall toilet leaked no ice machine fixtures missing no internet
Front desk and house keeping really nice and made it easier you could tell they where doing there best
Stayed in May 2023
Reviewed: March 7, 2023
Otis
United States of AmericaNo towels available. People up all night. Security engaging with the patrons. Loud talking and yelling, fighting during the night.
No Breakfast Available. Close to the highway.
Stayed in March 2023
Reviewed: February 26, 2023
Zie
United States of Americathere was very little thing for the price and was not clean
the staff
Stayed in February 2023
Reviewed: May 19, 2024
Melani
United States of AmericaService
Stayed in May 2024
Reviewed: May 17, 2024
Jessie
United States of AmericaCould have been a little more quiet in the morning. Other clients talking too loud.
Location is nice, many stores, restaurants, and department stores at this location. Customer service was exceptional.
Stayed in May 2024
Reviewed: May 17, 2024
Dernell
United States of AmericaMy card was charged twice 2 separate times I called booking and spoke to someone in the the office no one ever got back to me I show would like to get 2 nights for my card being charged twice ….i can’t even say 2 free nights because I was charged but to make a long story short no one cared
The rooms were clean
Stayed in May 2024
Reviewed: May 17, 2024
Dernell
United States of AmericaThe Molly attics there every where
Some rooms are newly renovated
Stayed in May 2024
Reviewed: May 16, 2024
Abigail
United States of AmericaThe hotel staff was very unprofessional, I booked a room with two beds and she kept saying only a king is available. She was cussing, making disgusting comments to the other staff. Also, the rooms were disgusting! There were stains on the bed even! Do NOT stay here.
Stayed in May 2024
Reviewed: May 13, 2024
Davilma
United States of AmericaThey still money from you they charge your card once and later age you pay they charge you Akan and try to act like it's the reservation company
The free internet cable service
Stayed in May 2024
Reviewed: May 13, 2024
Montoya
United States of AmericaNo issues was affordable n super elegant love the decorations
The super clean bed was so comfortable n peaceful I actually love it I will definitely stay here again
Stayed in May 2024
Reviewed: May 9, 2024
Billy
United States of Americawe did not stay did not have what we wanted and bed did not have sheets
Stayed in May 2024
Reviewed: May 2, 2024
Williamson
United States of AmericaBooked online. Was charged and was told online that we had till 1am t9 get there. Arrived at 11:06pm and was told office was closed at 11am and that we couldn't get the room nor the money back.
Stayed in May 2024
Reviewed: April 30, 2024
Jamal
United States of AmericaToo old
Stayed in April 2024
Reviewed: March 24, 2024
Mee
Abkhazia, GeorgiaI booked a room I got there then they said no vacancy this place and this site is surely not to be trusted
Stayed in March 2024
Reviewed: March 21, 2024
Ogwin
United States of AmericaThe room the property needs to be updated better than what it is
Location
Stayed in March 2024
Reviewed: March 20, 2024
Jessica
United States of AmericaThe service could have been wayyyy better
I went to the store and came back my key stopped working I was locked out from 1 am until 8 am no front desk service no security guard. A lot of smokers around the room and the staff was very very rude.
Stayed in March 2024
Reviewed: February 16, 2024
Diangelo
United States of AmericaThe whole place
Nothing l cancelled my reservation it was that bad
Stayed in February 2024
Reviewed: December 27, 2023
Angie
United States of AmericaNothing at all 🙏🏽💯
The staff they were very unprofessional and I wasn't safe they were smoking weed and drinking and it was old sheets on the bed
Stayed in November 2023
Reviewed: December 23, 2023
Marietheres
GermanyThis review is hidden because it doesn't meet our guidelines.
Reviewed: November 20, 2023
Colbert
United States of AmericaOnly supplied 1 wash cloth and towel
No bed bugs greatful
Stayed in November 2023
Reviewed: November 17, 2023
Kalsha
United States of AmericaThey took 400$ from me
Nothing
Stayed in October 2023
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