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Reviews of Homewood Suites by Hilton Buffalo-Amherst This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1138 Millersport Highway, Amherst, NY 14226, United States of America

#5 of 19 hotels in Amherst

Guests' Choice

Review Score

Based on 101 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was well maintained and located in a great location. The rooms were spacious and clean. Breakfast in the morning was very good.

    Stayed in April 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    Stayed in February 2024

  • Reviewed: December 25, 2023

    8.0
    You can feel the care for the guests in every little detail.
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I'm a vegetarian and poor food choices for vegetarians.

    Friendly staff, comfortable clean room. The room has a coffee machine and everything you need for cooking. The hotel has a laundry room for clients.

    Stayed in December 2023

  • Reviewed: November 23, 2023

    7.0
    Just ok.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool not accessible during our stay with short notice to rebook for another hotel. Breakfast was underwhelming. Room had an pungent smell of BO.

    Convenient location right off the highway and close to Boulevard Mall. Rachel and Rae very courteous and accommodating when our check in was delayed.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    9.0
    The Hilton is my go to.
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The entrance can be tricky.

    I actually decided to do some research on this property and learned that it was built in 2005 and renovated in 2017. The property was so well maintained and clean that I thought perhaps it was just renovated within the past 12 months. The staff were very friendly and attentive to guests. Everything was lovely and I felt very safe during my stay. Having such a comfortable atmosphere to return to and to relax in at night , was a major factor in me having a wonderful weekend.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Good place to stay
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 3 nights

    Room wasn’t ready upon arrival at 3:30pm

    Breakfast was ok

    Stayed in September 2023

  • Reviewed: September 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Clean and friendly.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    8.0
    For the most part very well & comfortable
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights

    mattress on sofa bed didnt like it

    two tv and Kitchen with fridge. I was very comfortable I will stay in the near future

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Nice hotel near Niagara if you have a Car
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    Breakfast wasn't that good. It had lots of stuff but not so great quality products. Eggs had wierd texture, yogurts full of sugar, not so many fruits, basic cereal. But of course, better than nothing. There is no other choice around and at least you have something on your belly until lunch in Niagara or else. I would have like to have more information about Niagara Falls visit with the girls at the front desk.

    We were going to Niagara falls and we found location to be really good. 25min - 30min drive to the falls. The hotel is good, clean, we found the room very confortable. :) They have a book in reception with good choices for dinner in the city.

    Stayed in July 2023

  • Reviewed: August 23, 2023

    9.0
    Great hotel, great staff ◡̈
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    loved the outdoor common area, fire table etc. also all of the employees were very friendly.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Overall it was a wonderful experience for our family
    • Leisure trip
    • Group
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights

    There was no gluten free options for breakfast, which was disappointing. I could only eat boiled eggs and fruit for breakfast.

    We liked the outside seating area, the basketball field for the kids to play in, and the bbq for guests to use. The swimming pool and whirlpool were also excellent.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room could have been a little bit cleaner, but it was a very nice stay.

    The room was exactly what was advertised on Booking.com, unlike most other hotels that show only generic photos that may or may not be the room you are looking for.

    Stayed in August 2023

  • Reviewed: July 6, 2023

    9.0
    Great stay in a convenient location
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Had to request cleaning . The breakfast was not exciting and items were not quickly refilled .

    Good location . Spacious rooms . Well maintained . Laundry , pool all amenities needed . Full kitchen including fridge , microwave and cooking utensils.

    Stayed in July 2023

  • Reviewed: May 26, 2023

    10
    Comfortable and enjoyful stay, loved the pool and barbacue place. Excelent access through highway.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    A bit of in deep cleaning to keep the rooms looking nice.

    I love my stay, friendly staff and good amenities.

    Stayed in May 2023

  • Reviewed: April 11, 2023

    8.0
    the breakfast was not that great, most of staff was very friendly, it served its purpose
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the property was ok. Needed more parking. breakfast not good & lady taking care of it was rude. Spilled water on floor in room & when wiped up boy was floor dirty.

    it was convenient to a lot of places

    Stayed in March 2023

  • Reviewed: March 12, 2023

    9.0
    All in all, it's a great place. Keep up the good work!
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When we arrived in our room, there was only one bath towel. There also weren't enough pillows. We had 2 adults and 3 children. I called down our 1st morning to have the extras sent up. They weren't there when we left around noon to do our excursions for the day. When we came back early evening, I stayed in the lobby and waited for my husband to go up to the room to confirm whether they had been brought up or not. They had but had been left outside of our room rather than putting them right inside the door.

    There were a lot of options for breakfast. Pool area was well maintained. The shower toiletries were good quality and good for those with sensitive skin. Staff was friendly.

    Stayed in March 2023

  • Reviewed: September 6, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I paid the same amount for this hotel about 7 and change for only 3 days. Meanwhile I spent the same amount to spend a week in rome. (But again, take in consideration it was labor day weekend.) Also didn't like the housekeeping situation. You had to call to have someone come clean so we didn't have any clean sheets or the room cleaned the entire weekend. I also didn't like how the sink was outside the bathroom. Made brushing my teeth weird. I was always taught so spit in the toilet, not the sink, because of germs etc.

    The breakfast was good. Different options everyday. One day there was French toast, the next omelets and pancakes etc. Loved the hot tub and the overall decor of the hotel. About 25 minute a from the falls NY side and another 30-35 from the Canadian border which was awesome. Got to stop in Toronto which was nice.

    Stayed in September 2022

  • Reviewed: September 6, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it smelled weird

    convenient location, patio and pool were nice

    Stayed in September 2022

  • Reviewed: August 30, 2022

    10
    Great experience
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great breakfast great location amazing staff super clean, neat, and worth the stay

    Stayed in August 2022

  • Reviewed: August 3, 2022

    7.0
    friendly staff!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Little outdated in our room (one bedroom suite)

    The staff was super friendly & helpful. The facilities were very clean. The lobby & outdoor grill/firepit area looked newly redone… very nice. Also a small basketball court. The room itself was clean but pretty outdated especially the bathroom. Typical tub shower w orange wall paper & old tiled floor w grout that looked worn/dirty. Altho it looked a bit tired it was clean! The pool area w hot tub was nice as well.

    Stayed in August 2022

  • Reviewed: July 24, 2022

    10
    Great adventure because we drove from Columbia, MS to Buffalo
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 4 nights

    My family had a couple of room because of a family Reunion, this was the first one in Seven years, and it was my Birthday on July 18, Thanks to all your staff,

    Stayed in July 2022

  • Reviewed: July 8, 2022

    10
    Our stay at this motel was fantastic. Having the extra pack n play was great as well
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was good but the staff could not keep up with the amount of guests that was dining in. They worked very hard to try to keep it full. Possibly during holidays they could have several additional staff members to help them out. The pool ,whirlpool, gym ,and grilling area was a fantastic ad. Beds were very comfortable and the space for our large family was great.

    Stayed in July 2022

  • Reviewed: June 16, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    The rooms are small but best thing is breakfast

    Stayed in June 2022

  • Reviewed: April 19, 2022

    9.0
    A good stay. Worth the money
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good breakfast Friendly staff

    Stayed in April 2022

Showing 1 - 25

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