170 South Equity Drive, Smithfield, NC 27577, United States
#11 of 13 hotels in Smithfield
Guests' ChoiceBased on 261 hotel reviews
7.0Cleanliness
7.4
Comfort
7.5
Location
8.6
Facilities
7.2
Staff
8.4
Value for money
7.6
Free Wifi
7.5
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End of dialog contentReviewed: August 21, 2025
Joana
United StatesThe room smells like a dirty rug when you first walk in.
The room was clean and decent for an overnight stay.
Stayed in July 2025
Reviewed: August 14, 2025
Nicole
United StatesThe air I'm our room didn't work and the tub was backing up. I called the desk and the gentleman came to check it out. When I came back from getting some food I saw the guy and asked him about it. He said that they tried contacting me..calling the room...the damn phone in the room didn't work either! So my question was why didn't they call my cell. They collected all my info at check in.
The beds were comfy. The room was clean.
Stayed in August 2025
Reviewed: July 28, 2025
Kathi
United StatesWould have rated higher on bonus question, but the toilet seat and toilet base was wobbly. I had to let the front desk know it. Toilet base was never tightened.
Room was nice, but you could only see the tv where the bed was, but where the couch was located.
Stayed in July 2025
Reviewed: May 31, 2025
Charlie
United StatesThe room/bathroom could use updating, but not critical for my needs
Conveniently located off of I-95, plenty of restaurant options, etc.
Stayed in May 2025
Reviewed: April 17, 2025
Karen
United StatesNoisy next- door neighbors
Breakfast was ok. Good not great. They ran out of sausages but the attendant brought some out to me. Bed was very comfortable. Pillows were good. Water pressure in shower was good. Plenty of parking. Very near stores and restaurants.
Stayed in April 2025
Reviewed: March 20, 2025
Andrea
United StatesThe bathroom needed maintenance.
Breakfast was great
Stayed in February 2025
Reviewed: March 17, 2025
Angela
United StatesNeeded a little more cleanliness,
Rooms were ok, breakfast was great, good location for what we needed, didn’t smell bad, bug free
Stayed in March 2025
Reviewed: March 2, 2025
Mark
United StatesI have never seen a toilet so low to the floor. This was not a standard toilet. I have to remember to ask for a handicap room to have a higher one next time we stay.
Stayed in March 2025
Reviewed: September 21, 2024
Wanita
United StatesElevators wasn't working properly Housekeeping didn't announce who they were and just opened the door while we was still in bed
The area Friendliness Cleanliness
Stayed in September 2024
Reviewed: August 5, 2024
C
United StatesMold on shower curtain
Stayed in August 2024
Reviewed: July 17, 2024
Donna
United StatesBathroom coul.d use updating.
Breakfast was fine. Enough to choose from.
Stayed in June 2024
Reviewed: July 1, 2024
Herb
United StatesNo, wifi.
Clean, quite good location
Stayed in June 2024
Reviewed: June 25, 2024
Chelsie
United StatesWe had people above us with kids and the issue was only how loud they were at all hours of the day and night. Several times you could tell they were jumping off the bed and racing back and forth. I mentioned it to the staff multiple times and nothing really got done about it. He only offered to move my room to a different room that wasn’t what I paid for. I paid almost $400 for a king room for the weekend and didn’t think it was fair to only be offered to have my room downgraded to solve the issue. I just wish there would’ve been more done to help accommodate us.
Rooms were really nice!
Stayed in June 2024
Reviewed: June 17, 2024
Odom
United StatesAwesome location!! Everything you need is right there!!
Stayed in June 2024
Reviewed: May 28, 2024
Charles
United StatesTV did not work and was still out when I checked out
The Desk Clerk was awesome. I got caught in a storm and had to get an emergency overnight stay.
Stayed in May 2024
Reviewed: May 13, 2024
Wanda
United StatesIssue with bathroom wall. There was black mold , and chunks missing from the wall. The bureau was all scratched and the drawer was broken.
Breakfast.
Stayed in April 2024
Reviewed: April 12, 2024
Dale
CanadaToilet to low, stain on the floor by bed, fridge looked well used, pillows chunky, bed uncomfortable
Stayed in April 2024
Reviewed: April 5, 2024
Janet
United StatesLike several other hotel chains we've stayed at recently, this hotel's bathroom featured a short toilet designed for preschoolers - very uncomfortable for adults, and for anyone with back or knee issues difficult to sit or rise from. Also, the shower head was completely stationary, no room for adjustment - and so high on the wall that I couldn't reach it anyway. That's annoying, since it was set to a nice angle for a six-foot person, but not all people are tall. I don't know how much money hotels are saving by buying toddler-size toilets and putting shower heads out of reach but it is costing them BIG in customer satisfaction.
The hotel was clean and the beds were comfortable, and the woman who checked us in was friendly and efficient. The hotel is close to the exit off I-95.
Stayed in March 2024
Reviewed: March 16, 2024
Maria
United StatesWas ok not very good
Stayed in March 2024
Reviewed: February 29, 2024
Ernestine
United StatesThe rooms were not good. Not only were they dirty but old. The bathroom tub/showers were dirty and moldy, the toilet in one room ran all the time. The refrigerators were either too cold or didn't get cold. The bedding, especially the dust ruffles were not clean. Maybe because everything was in bad shape. We just made the best of it. The staff may our stay worth the stay!
The staff was amazing. They were very accommodating.
Stayed in February 2024
Reviewed: December 5, 2023
Leanda
United StatesSomething happened in the computer with my reservation, and booking asked that they let stay in a room and fix the issue in the morning since I had paid and they were not trying to accommodate at all not even the manager who was called.
Stayed in December 2023
Reviewed: November 25, 2023
Roxanna
United StatesDid not get close to elevator as I had asked..or 1st floor. Last room on the 2nd floor. Very disappointed
Close to everything
Stayed in November 2023
Reviewed: August 17, 2023
Elizabeth
United StatesIt seems to have understaffed. It took over 10 minutes to get checked in. We waited alone in the lobby for that time. At breakfast they were constantly out of coffee.
Great location very close to restaurants and shopping. Clean and comfortable.
Stayed in August 2023
Reviewed: July 24, 2023
Moore
United StatesMy window view had the front wall directly in front of it
Friendly staff and size of room
Stayed in July 2023
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