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  5. Reviews of Extended Stay America Suites - Indianapolis - Castleton

Reviews of Extended Stay America Suites - Indianapolis - Castleton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7940 North Shadeland Ave, Fishers, IN 46250, United States

#17 of 20 hotels in Fishers

Guests' Choice

Review Score

Based on 160 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    7.9

  • Value for money

    6.9

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 11, 2025

    6.0
    Not bad for a quick overnight.
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The parking lot at night did not feel safe. Also, our room, while nice and cold, felt “damp”. Almost like there needed to be a humidifier used.

    The front desk staff were very helpful. They went above and beyond to get us a first floor king room, even checking to make it was clean and ready before we went to the room.

    Stayed in August 2025

  • Reviewed: August 9, 2025

    5.0
    Ok
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Worn linen and bedding, TV stations not accessible, front door after hours access broken.

    Location

    Stayed in August 2025

  • Reviewed: June 15, 2025

    6.0
    Could stand to be a lot more clean
    • Business trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was musty smelling. Place could use some modern updates

    Central to everywhere I needed to go to

    Stayed in May 2025

  • Reviewed: May 2, 2025

    6.0
    Good if you need somewhere to sleep but staff needs work.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff at the front desk when I was checking out was basically not there. Had to call on a phone to get their attention but they never answered so I had to just leave my room key and leave. Staff needs to be more present.

    It was very clean and was a good price. The breakfast items at the breakfast bar was really good.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    5.0
    It was ok
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I did not get the room I booked online, and the smell of room carpets look nasty and worn out

    Location

    Stayed in April 2025

  • Reviewed: June 30, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    Musty odor in room. Melted ice cream in the halls for entire stay not cleaned up.

    Good location, good price, friendly staff

    Stayed in June 2024

  • Reviewed: June 24, 2024

    5.0
    I was disappointed.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator did not work at one point of our stay. We took the stairs that were dirty. The facility is old and the bedding and towels are old and very used. Table stand between the beds as old and chipped and just very old. I moved it back and there was dust all back there. The pillows are old and the just everything is very old. The shower was slippery and the tub facility was old. The sink faucet had not been scrubbed in a while. The staff do the best they can but I can tell management spends very little to keep the place going. This was not worth the cost.

    The staff were nice but short staffed.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room had bugs and bathroom had a bad smell the location is where I needed to be at the time!

    Location

    Stayed in June 2024

  • Reviewed: May 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like that there was no coffee pot or coffee in the room. not everyone gets up between 6- 9 for the free breakfast.

    It was nice and quiet and the bed was comfortable.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Good value for the cost
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights

    No breakfast, just packaged items and coffee/tea. We ate out for breakfast. No hair dryer in our room. Laundry soap had to be purchased at the front desk and was expensive. Hotel is outdated but clean.

    It was affordable compared to other hotels in close proximity to our Basketball Tournament at Warren Central High School.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    5.0
    Fair
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stunk and loud all night asked to have them calm down but front desk never did

    Hot water

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Not bad
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It Is basic! But what do you expect for 100 dollars a night!

    The price was great for what it was! It wasn't top of the line but it was perfect for one night!

    Stayed in April 2024

  • Reviewed: February 1, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights

    Breakfast was terrible, just instant oatmeal and no cream for coffee. They shouldn't even say they provide breakfast.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    5.0
    it was ok
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 5 nights

    better breakfast choices upstairs guest played loud music tall night il 5am

    the location was great. i had access to restaurants nearby. the breakfast was old granola bars wasn't too pleased.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    5.0
    Ohe stay to vare my need to sleep and get off thecroad for the night.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    W hen I arrived it took 15 minites before someone checked me in. The door to the room was diificult to open I had to go to desk 3 times before ithe door would open. The door would not unlatch and would not open. I reported it to front desk they did not believe me there was an issue with the door. The problem was not the card. The room also smelled of bug spray.

    Room was clean and comfoetable.

    Stayed in November 2023

  • Reviewed: September 2, 2023

    6.0
    Smoke bad bit price good
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a non smoking room on 2nd floor and we believe someone below us was a long term resident that smoked And the smell in our room was disgusting

    Staff was great. And price was great.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    6.0
    Expected a bigger room
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Older facility. Not updated

    Booked a king suite but it was not big and nothing like website photos of the room

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    It was economical and fulfilled our need to have a place to sleep.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was broken.

    Location. The bed was comfortable

    Stayed in July 2023

  • Reviewed: June 29, 2023

    7.0
    Ok for one day concert trip
    • Leisure trip
    • Travelers with friends
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There weren’t many options for breakfast

    Close to venue

    Stayed in June 2023

  • Reviewed: June 6, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator broke, odor of room

    Cleanliness of room

    Stayed in June 2023

  • Reviewed: February 23, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed, just felt like a blow up mattress.

    Accommodating to 3rd shift needs.

    Stayed in February 2023

  • Reviewed: August 4, 2025

    1.0
    I think I have already went over my thoughts, and it was very poor management
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had no idea I was turned down and I better not be getting charged for that night because they would not give me a room

    Absolutely nothing went to check in last night and they told me my room had been canceled and I was not even notified until I went to the front desk to check in. Extremely disappointed on in the experience.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    4.0
    Disappointing
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Barking/whining dog. Elephant stomping above me. Screaming kids in hall. No ice machine in building. Not one kitchen utensil or plate or even a paper towel. Uncarpeted floor was freshly mopped, but was extremely slippery the three days I was there. Had to be very careful walking. Entrance door on east end of building was either propped open, broken, or chronically unlocked. Not safe since I was on the first floor. Sheets were clean, I guess, but had stains on them. Asked for an extra blanket but was told their dryer wasn't working so clean blankets weren't available. TV remote didn't work with tv, but desk person was able to get it to work. Signal cut out a few times and the room phone was dead. I was in town because my mom broke her hip and died. Would have liked better accommodations but everything in town was booked.

    Mattress was great. A/C was great. Staff was great.

    Stayed in August 2025

  • Reviewed: July 31, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smell. Not clean. Run down.

    Close to the venue

    Stayed in July 2025

Showing 1 - 25

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