6229 Richmond, Houston, TX 77057, United States of America
#231 of 433 hotels in Houston
Guests' ChoiceBased on 288 hotel reviews
7.6Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.8
Staff
8.3
Value for money
7.8
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Nicole
CanadaFound Two cockroaches in the room and the rooms were very damp/high moisture. Front desk Staff was not super friendly.
Nice breakfast in the morning.
Stayed in May 2024
Reviewed: April 29, 2024
Pauline
United States of Americabathroom sink faucet was broken
Front desk staff was wonderful and so welcoming and professional.
Stayed in April 2024
Reviewed: April 23, 2024
Julie
United States of AmericaGym was small and smelled really bad.
Breakfast was fine. The staff at the hotel was very friendly and accommodating.
Stayed in April 2024
Reviewed: April 11, 2024
Henry
United States of AmericaWhen people shut their doors, it was pretty loud in the hallway. You can hear it through the other room.
Conveniently located close to the venue that I went to in walking distance
Stayed in April 2024
Reviewed: November 26, 2023
Keith
Saudi ArabiaMy room was not cleaned for the entire duration of my stay even though I had the card on the door handle to clean the room. Very disappointing.
Friendly staff. Good breakfast.
Stayed in October 2023
Reviewed: November 1, 2023
Christopher
United States of AmericaEverything is ok
Clean nice staff
Stayed in October 2023
Reviewed: October 31, 2023
Celso
Brazil- Breakfast is very simple and ends early (9 AM). - We called ahead and requested a crib for our 11 month old daughter. As they said they had them, we didn't take ours. The crib was extremely bad, so much so that we had to put the baby to bed and we slept very badly. Guys, a decent crib costs 75 dollars. Please buy one so that future customers don't have to go through this.
Stayed in October 2023
Reviewed: October 23, 2023
Rodrigo
SpainNoise from other rooms, thin walls that you can hear TV and conversations. Most of the rooms were communicated by a door, not ours but still noise. People on the weekend wanted to hang out late in many rooms. Also, the structure is old and makes noise when walking from the upper floor. Breakfast is basic and poor, just for a coffee and something else. The area is so so, just to sleep is ok.
Clean room, bathroom, big room, comfortable bed, space to work, nice gym and pool. There are many sports bars nearby, almost within walking distance. Kind personnel changed the room as the first one smelt smoke.
Stayed in October 2023
Reviewed: October 10, 2023
Spencer
United States of AmericaThe TV channels would occassionally lock up and I had to wait a very long time for a staff member to come to the front desk so I could check out.
The room and bathrooms were nice and large. The `breakfast was excellent!
Stayed in October 2023
Reviewed: September 19, 2023
Arturo
United States of AmericaNeeds some Tlc … Floor was uneven on bedroom and also on Jacuzzi.
Location and breakfast 🍳… staff was really nice.
Stayed in September 2023
Reviewed: July 26, 2023
Marilyn
United States of AmericaBreakfast area was poorly provisioned. There were no coffee cups or forks. However a woman from the front desk went next door to a convenience store and bought some cups so I could have coffee, so I give her credit for that. Food was just okay. I expected a better experience at a Best western.
It was a good location. Comfortable but just okay.
Stayed in June 2023
Reviewed: July 11, 2023
Elisabeth
United States of AmericaGarbage stink at the back ( parking lot ) :(
The staff really friendly, helpful. The room & bed so comfy :) .. Highly recommended
Stayed in July 2023
Reviewed: July 9, 2023
Calisa
United States of AmericaThe cleaning staff didn’t come and clean our room. We had been there since Saturday and no one came to clean our room even though we put the sign up on the door for them to make up our room. When I called the front desk they said that we had to inform the front desk that we wanted our room cleaned which we weren’t aware of. We were then told that they would try and find someone to clean the room but no one ever came.
It was close and walking distance to all the spots that we were going to.
Stayed in July 2023
Reviewed: June 24, 2023
Ibrahim
Egyptbreakfast
cleanliness
Stayed in June 2023
Reviewed: April 7, 2023
Soto
EcuadorThere was kind of smell like smoke in the corridor. Overall was great our stay
staff was gently and room was ok too
Stayed in March 2023
Reviewed: April 5, 2023
Karl
United States of AmericaBreakfast
Breakfast was not in line from a quality standpoint. The Hours available were very limited for people not traveling for business.
Stayed in April 2023
Reviewed: February 24, 2023
Anselmo
United States of AmericaEverything was nice , I stayed with my family and we all liked it
Stayed in February 2023
Reviewed: February 10, 2023
Victor
United States of AmericaThe bed is very spacious. I love it.
Stayed in February 2023
Reviewed: January 17, 2023
Nicole
United States of AmericaBed
location
Stayed in January 2023
Reviewed: December 9, 2022
Barbara
Croatiastaff was very nice, cheerful and helpful!!
Stayed in December 2022
Reviewed: November 24, 2022
Lovelace
United States of AmericaThe only problem I had was the TV I wanted to play some music but couldn't able to which that wasn't a big bother to me but I do wish I could able to like YouTube and those are the channels I wish that was in place
I love the room very clean and comfortable feel at home staff is also well trained very nice and respectful to everyone the two lady at the front desk are very friendly polite intelligent they assist each and every guessed with a kind and loving welcome I would encourage both staff to keep up the good work.. Thank you.....
Stayed in November 2022
Reviewed: October 26, 2022
Niels
Netherlandsnoisy
personnel
Stayed in October 2022
Reviewed: August 6, 2022
Jennifer
United States of AmericaThe bathroom and the smell in the restroom
Good and the location was great
Stayed in July 2022
Reviewed: June 28, 2022
Gary
United KingdomLocation. not their fault but not much around. Avoid Atomic Bottle and head to Diablo Loco, awesome wings
Moat things, pool, breakfast, reception staff, room,
Stayed in June 2022
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