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  5. Reviews of Hyatt House San Jose/Cupertino

Reviews of Hyatt House San Jose/Cupertino This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10380 Perimeter Rd, Cupertino, CA 85014, United States

#1 of 7 hotels in Cupertino

Guests' Choice

Review Score

Based on 188 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    9.3

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 19, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed, Kitchen and Tub - Disability Access
    • Stayed 8 nights
    • Submitted from a mobile device

    You can hear people talking from other rooms in the midnight

    It’s very convenient to restaurants

    Stayed in July 2025

  • Reviewed: July 7, 2025

    9.0
    Comfortable hotel with great breakfast options and easy access to freeway.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    There remains an unfinished tear down and rebuild of a mall and parking garage so the immediate surroundings are a bit of an eyesore and not conducive to walking around.

    Clean, comfortable bed, well equipped kitchen, lots of areas to sit and relax or meet throughout, plus a great gym, pool, grills, bikes to rent. Fabulous free breakfast and parking. Close to shops and restaurants. Helpful and kind staff.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    10
    Very friendly staff. Clean. Nice pool and small gym. Overall great experience. Free bike rental.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is great. Location near many restaurants.

    Stayed in July 2025

  • Reviewed: June 1, 2025

    10
    Great Staff very nice hotel
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    All the staff were very friendly and the property was very nice

    Stayed in May 2025

  • Reviewed: April 21, 2025

    10
    Awesome place, great stay!!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Nothing! it was great.

    This place is awesome. We will always search out a Hyatt House or a Hyatt place when we travel. The staff is so friendly and accommodating. The place is spotless. The breakfast and the breakfast help are amazing, friendly and attentive. I overheard the front desk telling a family they had eggs hidden around the place to find them. How thoughtful on Easter Sunday. I cant say enough good things about our experience. Great job. Cant wait to come back.

    Stayed in April 2025

  • Reviewed: April 14, 2025

    8.0
    Spacious no nonsense accommodation with parking and soundproofing windows/doors for business travelers who need to s
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 9 nights
    • Submitted from a mobile device

    I understand this Hyatt House is popular and accommodating customers’ preferences is not easy. But I had to try every single morning since Day one to get to the room I prefer. There is no initiation from the front desk. Secondly, I’m a dog lover and a long time dog owner. I love and respect hotel that accommodate dogs. However, when customers left their dog in the room and let the dog literally cried ( definitely not whining) for hours since 8am. That’s heartbreaking. Housekeeping team should have notified the front desk timely, not waited until our call for concern. I guess it would be excellent if this Hyatt House can refer customers to a Hyatt preferred dog day care facility, I’m sure customer will likely comply with the guideline not leaving his/her dog behind alone in the room if the dog suffered from separation anxiety ( confident or independent quiet dogs are ok).

    Housekeeping staffs and breakfast service team are welcoming and professional. Keeping everything clean and tidy. Front desk team is friendly and approachable except one lady I believe her name is Alex ( per other team member)? Never any eye contact, no greeting, no acknowledgment to all customers, male, female, white or not, day or night. Just looking down at her screen or desk. Perhaps she is extremely shy or self conscious. Or she doesn’t work at the front desk? Just strange. Overall it’s an excellent decent spacious accommodation with parking and soundproofing windows/doors for business travelers who need to spend weeks on the road.

    Stayed in April 2025

  • Reviewed: April 12, 2025

    10
    Great hotel with great staff.
    • Business trip
    • Solo traveler
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing- great stay.

    I really loved staying at this hotel- it was honestly such a treat. The room was smartly designed and the staff were amazing. Fun little area with restaurants (conveyor belt sushi!) and coffee shops within walking distance. I considered switching my hotel for the remainder of my stay in the area because of the convenience, comfort and staff.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Fantastic stay at the Hyatt House San Jose / Cupertino
    • Business trip
    • Solo traveler
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights

    The breakfast could be better

    The location and the property ambiance

    Stayed in March 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice place with polite staff. I was impressed with the value.

    Stayed in February 2025

  • Reviewed: January 27, 2025

    9.0
    Very nice and comfortable stay. Excellent breakfast and bed. Super clean.
    • Leisure trip
    • Solo traveler
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night

    Nothing

    The location was central. The bed was very comfortable. The room was clean and well appointed. The shower head was great. Breakfast was excellent!

    Stayed in January 2025

  • Reviewed: January 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night

    The room is newly renovated, emitting a strong smell, possibly from VOCs or other gaseous chemicals emitted in new furniture.

    Stayed in December 2024

  • Reviewed: January 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Corner Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great service and very affordable price! The rooms were very clean and much larger than other rooms at other hotels.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Love the hotel room, the service, all inclusive environment.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    9.0
    Great location, comfortable stay
    • Leisure trip
    • Family with young children
    • One Bedroom Kitchen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights

    Nothing much

    Amazing location, very friendly staff. Breakfast was decent but good.

    Stayed in December 2024

  • Reviewed: November 20, 2024

    10
    We enjoyed our stay very much
    • Leisure trip
    • Solo traveler
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No hot tub

    The property was very clean.We enjoyed our stay very much.We like the idea of the 24 hr fitness room..The staff was very nice and helpful

    Stayed in November 2024

  • Reviewed: October 29, 2024

    10
    Nice place to stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room is nice and clean. And breakfast is great

    Stayed in October 2024

  • Reviewed: October 21, 2024

    10
    Excelent place to stay!
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    How clean it is and the room was well stocked! Staff was very friendly and helpful! Breakfast was great too - a lot of varieties and fresh omelets!

    Stayed in October 2024

  • Reviewed: September 24, 2024

    9.0
    Comfortable and relaxing stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 8 nights

    The only small annoyance was that the shower didn't have anything to keep the water from seeping out when you open it after showering. We had to wipe up the puddles every morning with towels. Maintenance wasn't able to do anything to remedy the situation. Not sure if it was just an oversight in our bathroom since front desk seemed unaware of this issue.

    Front desk and cleaning staff were all very friendly and pleasant. The workout room was clean and well equipped. The bed and pillows were very comfortable, and the shower was nice and powerful. Personalized omelets for breakfast were delicious as were the other food choices. Morning coffee was really good. A very pleasant 10 days stay for us.

    Stayed in August 2024

  • Reviewed: September 8, 2024

    10
    Perfect experience!!!
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was wonderful!!

    Absolutely fantastic stay!!! Couldn’t have asked for a better experience, from the staff to the breakfast to the hot water and shower!! Everything was wonderful for 5 solid days!! Thanks

    Stayed in September 2024

  • Reviewed: August 4, 2024

    9.0
    Terrific hotel!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Nothing.

    Breakfast was great! Really nice staff. The hotel is modern, clean and nice looking. I'd definitely stay there again.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    10
    Looking forward to staying there again
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Everything is good!

    Room is very spacious, comfortable and clean with a big kitchen. We love it very much! You can choose self parking garage or on the ground for your friends who come to visit you. Quite convenient. Good location and very quiet. All staff are very nice, friendly and thoughtful. It feels like a home!

    Stayed in July 2024

  • Reviewed: July 29, 2024

    10
    We will absolutely choose this Hyatt in San Jose next time.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast in the hotel is very good with various choices. They even provide specific omelets according to guests’ taste preferences written down on the slip with your name. But we have a small advice. People might leave their full name to avoid wrong taking with similar names. Or use Number for people to distinguish their own omelet from others when ready.

    This was not the first time we stayed in Hyatt, but it gave us a very good impression. Not only the safe & convenient parking, friendly reception, and good location which’s quite near to Apple, Google and Facebook, but also it has a big kitchen. We loved it so much!We extended another day to welcome our old friends to get together at the hotel cooking supper and quite enjoyed ourselves.

    Stayed in July 2024

  • Reviewed: July 28, 2024

    8.0
    I had a good time. I was able to go out and come back with no problem.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    1. The phone had a problem. I could not call outside the hotel. It was eventually fixed, but it seems like the communication between the engineer and the front desk were not in sync. 2. The shower water was very weak. 3. This is true for all hotels, but the bed was too soft for me!!!

    Front desk personnel. Elevator was quick. Microwave was handy. Free parking was convenient.

    Stayed in July 2024

  • Reviewed: May 27, 2024

    10
    Impressed!
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I'd suggest asking for a room facing the trees or the pool, which makes it feel less like you are right by the freeway.

    Pleasantly surprised at how well the property was kept. Pool was great! We stayed in a King Suite w/kitchen on the 3rd floor facing the trees. Staff was friendly, room was clean & stocked. Made to order omelettes for breakfast between 7-10am, which is included in the price of the room. We will definitely be returning!

    Stayed in May 2024

Showing 1 - 25

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