The F&B could be improved. The buffet offerings of the buffet restaurant could be improved. Lunch in the outside restaurant is served in a bag and on plastic…..

The amenities, the family golf, the pools etc etc

Stayed in August 2025

Air conditioning too strong in lobby, fitness center, arcade. Freezing cold.

Lovely setting and friendly staff

Stayed in August 2025

My experience with the maids was excellent! Very friendly and professional. However, my experience with restaurant staff, front desk staff and bar staff was interesting. Most didn't seem to know what they were doing, many were foreign especially the Asian young lady at the front desk whose English was not good at all. Fortunately our waiter at the Library restaurant was excellent. His name was Punjabi or something similar. He had a great smile, pleasant personality, and was just very friendly.

The property is gorgeous! There's so much to do and things to do for kids. Our accommodations were very nice and the hotel appeared very clean. The restaurant food was good.

Stayed in August 2025

The cherry picker outside our window. They were cleaning the windows and parked it outside our room. It was moved the day before we left so we were able to enjoy the water view we paid for:)

Loved everything! Property was beautiful, clean and staff were great.

Stayed in July 2025

My only issue was the noisy dining room at Blue Fin Provision Company. Everything else was fine.

I loved our view of the Bay

Stayed in July 2025

The mattress in our King room was way too soft. The mattress needs to be replaced

great facility for kids and families In a great setting. Pools were great as were the accomodations

Stayed in July 2025

Great place to bring your kids !

Stayed in July 2025

Pool Towel service

Stayed in June 2025

coffee in room was barely OK

Valet service was quite exceptional

Stayed in June 2025

The stay was too short

Very clean, relaxing and beautiful

Stayed in June 2025

- Too many kids running around.

- Staff was really great and friendly.

Stayed in June 2025

the rooms felt older then looked in picture.

the room was spacious, the pools were nice, large resort.

Stayed in May 2025

Sometimes they played loud music at the pool which makes it difficult to talk, relax, or nap. If you must play music, can't you just play it at one pool but not the other? The bed was made with the sheet over the comforter which seemed odd to me and made it impossible to just sleep with the sheet over me when I got hot in the middle of the night. The light in the bathroom was terrible for doing makeup.

The room was nice with a comfortable bed and the view from the room was beautiful. It was handy to have a table in the bathroom so there was plenty of room for my makeup and show stuff. The pool area was very nice as well. It was nice to have the Keurig in the room, but I wish you had stated that on the website so I could have brought pods for the cappuccino that I like. I also like having the water filling stations throughout the resort.

Stayed in June 2025

Room didn't have microwave

Location

Stayed in May 2025

Website allowed to make reservations for their main dining area for dinner on a night t h wycwere not going to be open. Accommodated by sitting us in a different lounge but also different menu. Very disappointing

Location of room, cleanliness, spacious. Pictures on line were identical to c what the resort looked like. Friendly staff. Golf course outstanding

Stayed in May 2025

More flexibility in the restaurants for vegetarian guests.

Great location, facilities and personnel.

Stayed in May 2025

Mattress was very soft. Had a crevasse that we kept rolling into. Alarm in next room apparently was set from previous guest. Went off at 5:45. Couldn't go back to sleep. Water was worked on during the night, hallway smelled lime sewage. Second time we've been here. These things were minor. This hotel is beautiful.

Loved location.

Stayed in May 2025

Hot water was shut off from 11pm - 5am so restaurants closed early due to hot water maintenance couldn't even get drinks. No compensation. Pool looks larger in pictures. Huge extra charge for pets $185 extra - I truly understand there should be a fee but should be returned if pet (s) do not do any damage. Extra charge to park closer to hotel (not many there) - $10 extra Food could have been better Automatic door only opened one side automatically - staff was not around to help alleviate It would have been nice if there was a dog run - fenced off. Go enjoy for yourself. Everyone's experience is different.

Place was beautiful but didn't have time to use facilities (which were super clean and maintained) Staff was extremely friendly and helpful.

Stayed in May 2025

The view was exceptional. Front door staff was very helpful.

Stayed in April 2025

Poor coordination with local airport. Airport folks were great but hotel didn't much care about to/from airport or a way to get downtown. Airport is 2mi from resort.

Great location. Great staff. Clean. Easy to get around property.

Stayed in April 2025

Everything was great

Just enjoyed it

Stayed in April 2025

Nothing! We absolutely enjoyed it all!

The whole property was exceptionally well maintained and beautiful!

Stayed in April 2025

Air conditioning in room was lacking

Location, food, service

Stayed in March 2025

The pillows were not good, blankets felt rough & neither are comfortable at all.

Property was wonderful! The lobby location to the parking lot was the only downfall.

Stayed in March 2025