5 Embarcadero Center, Financial District, San Francisco, CA 94111, United States of America
#25 of 221 hotels in San Francisco
Guests' ChoiceBased on 1373 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Ivanna
UkrainePrice could have been a bit lower (lots of taxes), breakfast could have been included with such a price. We had a misunderstanding with our neighbors under our room (smoking weed and screaming at the balcony during the night), but hotel stuff helped to solve it. Money for the whole stay + extra was charged on my card for 10 days after the checkout beside the fact I payed cash for the stay (too long as for me).
Location was perfect, hotel is fascinating inside, room with bay view was fantastic.
Stayed in April 2024
Reviewed: April 22, 2024
Janelle
United States of AmericaThe bed was LUMPY. Hard.
Liked the room. We chose one with a balcony and I enjoyed the privacy
Stayed in April 2024
Reviewed: April 22, 2024
Brenda
United States of AmericaThe bed was to soft for me, fridge was to small and the coffee didn't taste very good.
The size of the room, very clean, the food served on the top floor was excellent and worth the extra money. The room was sound proof and a great view from the balcony and pet friendly. The entire staff that we delt with were fabulous and very helpful and friendly.
Stayed in April 2024
Reviewed: April 15, 2024
Patricia
United States of AmericaCoffee from the little Cafe was from a do it yourself multi choice push button machine. Really appreciate the complimentary bottled water you could get every day.
Stayed in April 2024
Reviewed: April 13, 2024
Sacha
United States of AmericaNothing!
Amazing location, checking staff was beyond exceptional, rooms are modern and clean! The building is very impressive! I'd recommend to anyone!
Stayed in March 2024
Reviewed: April 13, 2024
Danielle
United States of AmericaWe can’t rely on bell hop when we arrive because they are always so busy that our luggage doesn’t always come to our room when we need it. We always end up just carrying everything ourselves.
Every thing was clean and comfortable. The staff was accommodating when we called to let them know we would be in town a little earlier than expected and they allowed us to check in an hr before their normal check in.
Stayed in April 2024
Reviewed: April 10, 2024
Devon
United States of AmericaNothing
The balcony and nice weather
Stayed in February 2024
Reviewed: April 8, 2024
Teresa
United States of AmericaThe price was a bit high. There were a lot of fees added that I did not understand.
I liked the location of the hotel and that it was neat and clean.
Stayed in April 2024
Reviewed: April 8, 2024
Priscilla
CanadaNothing
Excellent to Bart station. Staffs are very nice, rooms are clean and tidy, will come back for my next SF trip
Stayed in April 2024
Reviewed: April 6, 2024
Robert
United States of AmericaNothing very good
The view it was good
Stayed in March 2024
Reviewed: April 4, 2024
Sabrina
United States of AmericaI just couldn't find the bathroom as we were checking in, but that is more of a personal issue. Lol 😆
I liked that it felt clean and comfortable. The hospitality was wonderful. I was greeted with a genius smile.
Stayed in March 2024
Reviewed: April 4, 2024
Jenn
United States of AmericaBeautifully remodeled, close to everything, rooms have so many wonderful touches (under bed lighting)
Stayed in March 2024
Reviewed: April 4, 2024
Patel
AustraliaMay be a bit more cleaning is required. As I could see dust on the bed headboard and also tv
The view was amazing so was the location very convenient’
Stayed in April 2024
Reviewed: April 3, 2024
Jing
United States of AmericaVery cozy and very fancy decoration.
Stayed in April 2024
Reviewed: April 1, 2024
Tiffany
United States of AmericaNo free parking
Soo pretty,relaxing and great location
Stayed in March 2024
Reviewed: March 28, 2024
Yvette
United States of AmericaThe cost of breakfast, should be free considering youre spending hundreds of dollars for a single night
Everything about the Hyatt is beautiful
Stayed in February 2024
Reviewed: March 26, 2024
Prakash
United States of AmericaRoom was advertised as having a great view of the bay. There was only a partial view of the bay on one corner of the balcony. The balcony didn't really face the bay
Room and entire property was clean. Location is excellent just across from the Ferry Building. Bed was very comfortable. Self parking is a public covered parking lot next door for $35/day. Valet is very pricey at $85/day
Stayed in March 2024
Reviewed: March 25, 2024
Rigo
United States of AmericaNothing
Wonder stay
Stayed in March 2024
Reviewed: March 18, 2024
Christian
Austria-
Alles perfekt
Stayed in March 2024
Reviewed: March 17, 2024
Lorena
United States of AmericaMaybe consider cardless entry like through phone app?
That there was refrigerator in the room
Stayed in March 2024
Reviewed: March 5, 2024
Yvette
United KingdomAlthough apparently recently refurbished the bathroom already had some black mould on sealant and finish not that great.
Location and quietness of hotel
Stayed in March 2024
Reviewed: March 4, 2024
Jose
United States of AmericaHeavily overpriced valet.
Stayed in March 2024
Reviewed: February 27, 2024
Carmelita
CanadaThe windows are a little bit filthy. I could have enjoyed the ocean and the bridge view more. The couch cushion needs to be updated.
I love the lobby and the building structure. Need more restaurants around.
Stayed in February 2024
Reviewed: February 17, 2024
Rebeca
United States of AmericaAir system noise
Location, Valet parking, service
Stayed in January 2024
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