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  5. Reviews of Quality Inn & Suites

Reviews of Quality Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2222 Tittabawassee Road, Saginaw, 48604, United States

#17 of 19 hotels in Saginaw

Guests' Choice

Review Score

Based on 256 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.5

  • Location

    6.7

  • Facilities

    5.2

  • Staff

    7.2

  • Value for money

    5.8

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: June 24, 2025

    4.0
    Will not stay here again. Stay in area 10 plus times a year
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    staff hard to find after check in was outside in car. Bed comforter had cigarette burn in middle. Shower curtain was moldy. Bathroom floor dirty had kids stickers on it. Advertise pool, was not open for season. Still had winter cover on it. Lots of trash in parking lot. Not good lighting.

    That it has microwave & fridge.

    Stayed in June 2025

  • Reviewed: April 23, 2025

    4.0
    The pot holes are bad. There were crumbs under the sheets from previous people .
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All the stupid pot holes . Thought is was a little weird that every time we went to hit our vapes outside the one woman working kept asking what did you go get? Really none of her business.

    Close to all shopping and business . The staff was very friendly.

    Stayed in April 2025

  • Reviewed: March 29, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That is smelled like cigarettes and I stayed ten days and didn’t get a free night

    That it was convenient and they worked with me on late checkouts

    Stayed in March 2025

  • Reviewed: December 11, 2024

    6.0
    Bed was comfortable
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our smoke detector was on the desk not even up on the ceiling. Needed clean towels but supposedly had to put the old towels outside the room to get clean ones.

    Location

    Stayed in December 2024

  • Reviewed: November 25, 2024

    6.0
    The staff were great only really good thing
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Vent not working in bathroom just decoration no means to turn it on Bathroom floor corners were dark and dirty No toilet paper roll Curtain sheer had a cigarette hole in it Carpet stained dirty

    The front staff were amazing they needed to be told how great they are

    Stayed in November 2024

  • Reviewed: August 17, 2024

    5.0
    Okay, other than what I mentioned. Could have been better.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    We did NOT have a privacy curtain on our outside window. We wanted to tell them at the beginning of our stay, but were just too exhausted to complain, so we put up with it. When we told them at checkout, they DID apologize. I DID, however... think that checking the room for the window curtain was the least they could have done before letting the room be booked. We probably won't be going back to this particular hotel because of that, and the fact that the bathroom floors were not clean, and the walls were damaged. This could have been a lot better stay, and I hope the property proves to be in better condition for the next customer.

    It had a good breakfast... Waffled, etc... and good working appliances in the room.

    Stayed in August 2024

  • Reviewed: August 3, 2024

    4.0
    Disappointing
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No full breakfast

    Stayed in July 2024

  • Reviewed: July 29, 2024

    4.0
    This place needs a full makeover! They also need new cleaning staffers because they are not doing their jobs! I feel tha
    • Travelers with friends
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our initial room door wouldn’t lock so they gave us a different room. Then our keys to our new room wouldn’t work so they gave us new keys. The floors were not clean at all. There was dirt, hair and earwigs everywhere. The mattresses were lumpy to the point where you could feel the springs. The door to the adjoining room was warped, BAD! They tried to nail it shut all across the top. Pool wasn’t open. The refrigerator in our first room didn’t work. The sheets had something red all over them, looked like MAYBE nail polish? The asphalt drive had huge pot holes that you can’t see very well at night (to the point where I had to get out of my car to make sure it didn’t damage anything on my car! The website makes it look nice but it is very deceiving! I paid for 2 nights but just couldn’t bring myself to stay for another (with earwigs crawling all over the place) so we left the hotel at 11:00 p.m. (after the Tailgate N Tallboys concert).

    The receptionist was very kind and very helpful with our room. It is not her fault that I have to leave a note so good review.

    Stayed in July 2024

  • Reviewed: July 5, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were what looked like cigarette burn holes in the bedding, the bedding looked stained/yellowish, the carpet was stained and felt dirty and the room smelled weird.

    They had a decent breakfast and their breakfast area was spacious and clean.

    Stayed in May 2024

  • Reviewed: August 21, 2023

    4.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were stains all over both rooms that we occupied. The bed was very uncomfortable and could feel the springs while laying in it.

    The staff was very friendly and the sheets were very soft.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast. The room was good, however the some pillows had stains on cases. The room needs updates, caulking needs replacement, broken tiles. Elevator was broken. Had to use the stairs. Stairs/carpet needed replacement. Mattress was too bouncy.

    No breakfast. The room was good, however several things need upgrades

    Stayed in July 2023

  • Reviewed: July 12, 2023

    5.0
    Convenient but likely wouldn't return
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    Based on the photos I thought it'd be a little nicer and cleaner. Its outdated. There was no remote for our TV and the front desk was so stressed with things we didn't bother her for one. She was friendly just seemed like she had too much going on. We only stayed one night and it served its purpose

    It was affordable. It was close to or down the street from a lot of restaurants and stores. Its right off the freeway

    Stayed in July 2023

  • Reviewed: June 19, 2023

    5.0
    Fair
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Old. Looked nothing like the pictures posted.

    Stayed in June 2023

  • Reviewed: February 21, 2023

    4.0
    Room was reasonably clean and the cleaning lady was very helpful. The front desk staff wes worthless
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night

    Breakfast was pretty much non existant. there was supposed to be sausage gravy and biscuits. there was a full tray of biscuits but not a drop of gravy.

    Room was clean but we did not have a remote for the TV. had to finally get one from the cleaning lady who was awesome. the front desk help not so awesome.

    Stayed in February 2023

  • Reviewed: February 16, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room I had this last time was a little worn,short of pillows and toilet paper, curtains hanging and less than inviting carpet stains.

    The Staff is really great.

    Stayed in February 2023

  • Reviewed: January 24, 2023

    6.0
    Blood on furniture
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There's blood on the furniture and the sheets nothing was vacuumed the whole room was very dirty

    Stayed in January 2023

  • Reviewed: January 10, 2023

    5.0
    Fair
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very rude in disrespectful

    Stayed in January 2023

  • Reviewed: January 8, 2023

    4.0
    As anniversary nights away go, this one turned out to be quite miserable because of the state of this room.
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was debris (wrappers, dirt, etc.) on the floor in the halls, there were numerous scuff marks and scratches in the walls/paint, there were stains on the walls and furniture, the tiles and grout around the base of the jacuzzi were broken and falling away, there was no tissue or a tissue box in the holder for it, there was a lot of dust on the bathroom vent, there were noticeable cracks in the walls, the bedroom closet door couldn’t be opened all the way, and the bed was the most uncomfortable bed I’ve ever tried to sleep on. There was very little padding left on the springs. it was like sleeping on a grill.

    the location was the reason this property was chosen

    Stayed in January 2023

  • Reviewed: December 12, 2022

    4.0
    disappointment from when we stayed a year ago. complete opposite in the worst way possible.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the elevator was broke. ceiling has water damage and falling in. stains on carpet. toilet didn’t flush right. broken outlet. stain on comforter (I have pics of all except outlet)

    the location was fine

    Stayed in December 2022

  • Reviewed: November 24, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No working elevator, no toilet paper, broken sink, carpet in hallway and stairwell was pretty dirty. Stale cereal, and stale muffins.

    Stayed in November 2022

  • Reviewed: October 27, 2022

    5.0
    Fair
    • Business trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff didn't know what was going on. Doors were propped open so I didn't feel safe. The King room was dirty and needed a lot of repairs... they shouldn't have rented it out.

    The location was nice and there was nice areas to walk my doggo.

    Stayed in August 2022

  • Reviewed: October 13, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    That we believed to have paid for 3 days. We came from Dansville MI. Now a different worker is trying to charge $25 late fee because of misunderstanding of check out times. We're already packing our stuff to leave so charge us for trying to leave. I will be making management aware.

    Service was fast. Rooms were clean.

    Stayed in October 2022

  • Reviewed: September 21, 2022

    5.0
    I got what I paid for. The staff was nice and helpful. Just not very clean
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty…stair way carpet needs to be ripped out of cleaned profusely. Pillows in the room are terrible little squares, there was blood drops in a few random places in the bathroom, cards stop working in your room after 12 hours so when I went to my room late and night I had to walk all the way back to the front which was very far from our room.

    Price, location decent, friendly staff

    Stayed in September 2022

  • Reviewed: September 16, 2022

    6.0
    Twas a descent stay
    • Business trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comforter was stained in multiple places. Both replacements were stained as well / minimal snacks readily available

    Good breakfast / quiet / short walk from the car /

    Stayed in September 2022

Showing 1 - 25

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