Some places, like our terrace, could use some paint. Otherwise it was tranquil and relaxing.

Staff was wonderful and location was great. Secluded from other shopping and restaurants but food and drink at resort were good.

Stayed in April 2024

The staff went above and beyond. See our house burnt down we lived at the hotel for about two weeks with our Dog Willa, your staff was incredible, they were very accommodating for all our needs under such horrible circumstance. We are so grateful to Each and everyone the dinning staff , bar tenders were so kind and very concerned for us. We will always come to visit and dine to say hello to all our new friends. Front desk were amazing as well, always trying to look out for us and our needs. We will always remember the care and friendships we have gained at your hotel. Thank you

Stayed in April 2024

Nothing

Just everything

Stayed in April 2024

N/A

Everything was great

Stayed in April 2024

Loved everything!

Staff was friendly, beautiful views, great spa and pools!

Stayed in April 2024

None.

Boutique resort style-spa like hotel. Very relaxing and enjoyable. You don’t have to fight the crowds in this gorgeous property. The hotel employees are very helpful and friendly and all seem to love working for Omni which shows in the way they treat their guests. Very close to Camelback so great for hiking and Paradise Valley location is perfect. But it’s not for people who need constant activity from the hotel like golf, tennis, biking, and 10 restaurants. If you love comfort, relaxation, fantastic service, this is your place.

Stayed in April 2024

We waited 2 hours for our room to be ready. Front desk did take care of us for the inconvenience.

Beautiful place, clean room and lots to do!

Stayed in March 2024

Great facilities, courteous staff, and excellent location!

Stayed in March 2024

Satisfied

The view

Stayed in January 2024

Exceptional staff

Stayed in November 2023

Nothing, we love this resort

Peaceful and lovely

Stayed in November 2023

Ice makers broken all around room not one but 3. Had to ask to have them light fire pits. Had to ask to have room cleaned.

Very pretty location well maintained property.Food and drinks good.

Stayed in November 2023

The landscape, pools, spa and overall setting

Stayed in October 2023

The noise of music near the pool was far too loud. I can appreciate people enjoy poolside music and that's fine , but it was about the loudest I've ever experienced in 50 years , though I haven't any previous experience in USA of poolside music , I have a lot from Spain, Portugal, Italy, Greece, Cyprus, etc.. I'm glad I didn't have one of the poolside rooms. As wew weere out all day long it wasn't too much of an inconvenince . One day we had lunch in the Taquerio Centro and felt the amount of food not worth the price. It was 2 tiny tortillas for 18 dollars . For USA it was the smallest meal I've ever had for the price. Nothing wrong with the quality of the food , though. The hotel grounds and buildings are beautiful and did remind me of Andalucia where I've been several times

The room was huge(we had a Resort Room with 2 Queen Beds), and we were offered an upgrade for free but declined it as we were more than happy with what wwe were getting. It was at the back of buildings near the pool , and although the music at the pool was exceptionally loud we didn't hear a thing in the room. It was one of the most spacious hotel rooms I've stayed in. The beds were large and very clean and comfortable .The Prado restaurant had good meals at reasonable prices . Staff were reasonably quick at serving both in the bar and restaurant and very helpful.

Stayed in July 2023

People with dogs.

The room was comfortable and the patio was spacious and comfortable chase lounge and chairs.

Stayed in August 2023

I would love to come back when the weather is cooler to enjoy the rest of the property.

Beautiful property and location. Staff was wonderful all around; helpful and friendly.

Stayed in July 2023

The Oasis pool needed a good cleaning. I did report it to the front desk.

Beautiful surroundings. Great food. Front desk very helpful. Our room was clean and beautiful. We were on the second our and although it was near the pool, it was very nice. Beautiful terrace with xeiling fan, chaise and two chairs. Room was large. Hannah was a great server at the adult pool.

Stayed in July 2023

Food service property

Stayed in July 2023

Gorgeous resort with excellent customer service. We checked in quite late and were given transport by motorized cart to our room on this expansive property. Our bed was so comfortable neither of us even moved while we slept. The grounds are beautifully landscaped and have mature gardens. Our private patio had a fragrant orange tree and exquisite views of the nearby buttes/hills/mountains. Luxuriously tranquil getaway. Thank you Omni Scottsdale!

Stayed in March 2023

I can't think of any thing they could have improved on

We loved the breakfast and the staff was awesome. We're coming back again when we can for sure

Stayed in February 2023

Felt like one was constantly challenged to give up their daily housekeeping service for a donated meal of the resorts choice for them to receive credit in some unknown destinations. Felt a lot like a fast food restaurant asking for a donation after ordering a meal.

amazing property with multiple amenities, including an incredible spa and spa pool. Also an 18 and older pool.

Stayed in March 2023

The pool and service at the pool was great. The food in the restaurants was excellent. The property is very aesthetically pleasing.

Stayed in March 2023

The large chairs in the room are really old and the cushions are hard and one just literally falls in when you sit on it. More pillows for each bed.

The property has a lot of character and is very beautiful. The room facing the camelback mountain with all the surrounding greenery was really refreshing. Bathroom design is beautiful. We had breakfast at Prado and thought the food and service was top notch. Spa and pool facilities were great. Check in and checkout was seamless . Dan the golf cart driver/ bellboy was refreshing conversation. Valet service was very prompt.

Stayed in February 2023

Likes everythinng!!

We got upgraded to presidential villa - what more can you ask for? It was divine!!! Private pool and hot tub, 2 rooms 3 bathrooms. Royal treatment!!!

Stayed in January 2023