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  5. Reviews of Kasa Downtown Louisville

Reviews of Kasa Downtown Louisville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Louisville, KY 40202, United States

Review Score

Based on 101 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    8.5

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: March 8, 2025

    9.0
    Great location. Pleasant apartment with plenty of space.
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights

    The main bathroom shower only produced cold water. However, the spare did produce warm water and therefore I simply used this shower. The place was a little 'tired' but given the price and location, this could be overlooked.

    The location was excellent and I walked most places, only using the car when really necessary. Being located just outside of the busy area did mean it was quieter, which was a positive.

    Stayed in February 2025

  • Reviewed: October 29, 2024

    8.0
    Very Good
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Had a wet dog smell when we arrived. Humid upstairs

    Nice older condo

    Stayed in October 2024

  • Reviewed: July 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator.

    Beds were very comfortable. Very clean. Nice kitchen.

    Stayed in July 2024

  • Reviewed: May 31, 2024

    9.0
    Would absolutely stay here again love loved it
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 5 nights

    I did struggle with the code thing for entry but this was my first time with type so hopefully I'm better next time

    we loved our stay here. the location was wonderful 20 min walk to downtown. Lots to see and do within walking distance. Lots of bars & restaurants nearby. The unit was really cosy and felt like a home. Having the laundry helped when we were on the road for 3 weeks. The area was really quiet and we always felt safe. When we did need to contact Kasa we had a fast reply and all questions answered. Car parking was a bonus too Its a bit funny to get to the car park but easy once you know.

    Stayed in May 2024

  • Reviewed: April 22, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    I was traveling for a girls trip. I was not very satisfied with our stay. There were a lot more stairs than was expected. Especially since we had an older person with us. All 3 beds were very hard and not comfortable...however they were clean. And the chairs in the dining room were broken and very unstable. We arrived after dark and the lighting on the building was not very bright at all.

    The location was great at our venue. Very secure area. When we got there it was very clean and inviting.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Last day had issues but the management addressed the issues. Overall it was a good place to stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights

    When we cooked in the apartment, I was constantly getting emails and text messages saying I was smoking in the apartment. The smoke sensor should not be next to the kitchen. Should get rid of that sensor. Kasa will lose more customers than it's worth. I guarantee.

    2 Bedroom2 and 2 bathrooms

    Stayed in April 2024

  • Reviewed: March 1, 2024

    9.0
    Great downtown location with plenty of space!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 6 nights
    • Submitted from a mobile device

    There were a couple small things that made the apartment less than perfect. The blinds in the living room were broken, which affected the feeling of privacy and made it a little difficult for our son to sleep on the sofa bed in the living. Also the floors were unusually squeaky and loud. Neither of these are serious problems, but for the money spent it was unexpected.

    The location is perfect for doing just about anything in the city. Access to the apartment and parking garage felt secure and safe. Property management was quick to respond to questions, and they gave very thorough instructions on how to handle the check in process, which was very helpful.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    8.0
    This location fit our needs for this trip very well.
    • Business trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights

    The arrival instruction were a somewhat unclear and we were not made aware of how many stairs are necessary with this property.

    The location to the convention center and having multiple rooms with complete kitchen and enclosed parking were all pluses.

    Stayed in January 2024

  • Reviewed: February 24, 2024

    8.0
    It was a nice stay in a nice place
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted from a mobile device

    It was kind of confusing and had to go up a lot of stairs to get where we need to go.

    I liked that it had multiple keypad locks, so we felt safe and secure throughout the night.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted from a mobile device

    A lot of steps to manage as I have arthritis.

    It was quiet and central

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Convenient location and comfortable stay in downtown Louisville
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted from a mobile device

    Very convenient location. It was easy accessing in and out of the apartment with the access code, especially with 4 adults in the family. We didn't have to deal with keys!

    Stayed in February 2024

  • Reviewed: January 7, 2024

    8.0
    Enjoyed it.. nice proximity to YUM arena and very nice dining ! And quick eats !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted from a mobile device

    There was only 1 tv

    Stayed in October 2023

  • Reviewed: December 24, 2023

    9.0
    Tourist visit in family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights

    There were some small repairs that needed to be done to the property, but nothing that compromised the quality of our stay.

    Nice apartment just a few blocks from the historic center of Louisville. The size of the rooms is neither big nor small, enough for a comfortable stay. Modern, cozy decor. Self check in went smoothly, just following the instructions on the website.

    Stayed in December 2023

  • Reviewed: November 5, 2023

    8.0
    It was a nice stay, the facilities were above average. Would stay there again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 5 nights
    • Submitted from a mobile device

    It was a complicated way of checking in. You will not see a single human being.

    Stayed in November 2023

  • Reviewed: September 18, 2023

    9.0
    It was fine
    • Business trip
    • Solo traveler
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 5 nights
    • Submitted from a mobile device

    Not elastic checkout (1 or two hours more)

    Position

    Stayed in September 2023

  • Reviewed: September 13, 2023

    8.0
    Great location, serviceable accomodations.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    The furniture in the living room was laughably uncomfortable. No place to comfortably hang out except for the bed. Otherwise a fine stay.

    Great location. Right next to music venue.

    Stayed in June 2023

  • Reviewed: September 4, 2023

    7.0
    Better than a hotel!
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted from a mobile device

    NO tvs upstairs, walls are paper thin, and housekeeping cleanliness.

    You own private space that's secure, with no contact entry, and had all essential needed. Washer and dryer, hairdryer, kitchen with appliances,much better than a hotel,motel,B&B, and directly in downtown area.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    9.0
    Excellent property, price and location
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights

    2nd floor was a little challenging with luggage

    The Kasa experience in Louisville was excellent. Unit was spotlessly clean, well stocked kitchen, comfortable beds and nice bathrooms. Quiet and off the beaten path, yet withing short walking distance to restaurants and attractions.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    Great location. Wonderful accommodations. Parking could be better.
    • Business trip
    • Solo traveler
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted from a mobile device

    You had to park across the street and the walk including the steps were challenging when carrying bags.

    The property was located near the convention I attended this week. Less than 10 minutes away.

    Stayed in June 2023

  • Reviewed: May 26, 2023

    9.0
    lots of stairs to apartment
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    feel it needs to be updated inside

    location

    Stayed in May 2023

  • Reviewed: May 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted from a mobile device

    The upstairs was way to hot like 78 degrees way to watm

    Price was good and the location was good.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights

    My only complaint was the carpet. It was clean but I just don't feel comfortable with carpet in a shared space.

    Great locations and great space.

    Stayed in May 2023

  • Reviewed: April 12, 2023

    7.0
    Nice stay but could be better
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 7 nights
    • Submitted from a mobile device

    I find the bed sheets and towels to smell a bit and the internet was not working and while we instructed to use a different wifi network it was not always working and would sometimes disappear for hours. There was also a some tile falling off in the master bathroom.

    The layout was nice and felt very open despite the small size. The laundry machine was simple and easy to use. The kitchen was very clean and was well organized

    Stayed in April 2023

  • Reviewed: March 29, 2023

    8.0
    it was great.
    • Business trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted from a mobile device

    elevator wasn’t working

    location

    Stayed in March 2023

  • Reviewed: February 26, 2023

    9.0
    Enjoyed Kasa Louisville
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing was it could have used a little TLC but that did not take away from the stay.

    Very spacious. Had everything a person would need.Beds were comfy. Kitchen stocked with all you need.

    Stayed in February 2023

Showing 1 - 25

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