11728 Imperial Highway, Norwalk, CA 90650, United States
#7 of 7 hotels in Norwalk
Guests' ChoiceBased on 96 hotel reviews
5.3Cleanliness
5.4
Comfort
5.7
Location
6.1
Facilities
5.5
Staff
6.4
Value for money
6.0
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End of dialog contentReviewed: March 4, 2025
Oparaocha
United StatesThe floor was messed up, bathroom wasn’t pleasant looking I didn’t feel comfortable showering!
It was a cool area. Had refrigerator and microwave No bugs!
Stayed in February 2025
Reviewed: March 4, 2025
Retana
United StatesI liked that I had a place to spend the night.
Stayed in March 2025
Reviewed: September 17, 2024
Loyd
United StatesRoom readiness. Cleanliness.
Did not serve breakfast. Area was nice
Stayed in August 2024
Reviewed: August 27, 2024
Loyd
United StatesFairly clean with the exception of mold at window and shower. No bathroom fan so bathroom stayed damp including the floor . My blanket had cigarette burns. Bed box spring was filthy. Basically could have been cleaned more thoroughly.
Staff was very nice.
Stayed in August 2024
Reviewed: July 15, 2024
Jonathan
United StatesIt was spacious good ac and easy access but I’m not dealing with fungus on the shower curtains
Stayed in July 2024
Reviewed: July 6, 2024
Michael
United StatesThe room was dirty, the AC did not work, so the room was oppressively hot. The cable or satellite wasn’t working at all, so had I not brought my firestick, I would have had no TV to watch.
It was inexpensive.
Stayed in July 2024
Reviewed: February 2, 2023
Michael
United StatesDirty
Bed was comfortable.
Stayed in February 2023
Reviewed: October 18, 2022
Jacquez
United StatesSome of the other people that stay there are very rude. They fight and make noise all night long as if the weight 500 pounds.they don't let u sleep
Stayed in September 2022
Reviewed: August 5, 2025
C
United StatesEverything but the paper-thin walls. I heard everything from next doors "antics
So clean, comforting, new _ awesome shower.
Stayed in August 2025
Reviewed: June 13, 2025
Shantel
United StatesOwner too pushy, overly rude. Great staff and workers
Was clean, quiet.
Stayed in June 2025
Reviewed: April 3, 2025
Marcos
United StatesThe stores and hotels near there Customer service was poor and had no type of
Stayed in March 2025
Reviewed: February 19, 2025
Wilson-manchel
United StatesCockroaches everywhere the tv didn’t work there wasn’t even a mirror in the bathroom and there was dog hair all over the bed.
Nothing
Stayed in February 2025
Reviewed: February 2, 2025
Chapin
United StatesThe bathroom and shower were not clean looking or appealing. There was mildew, stains, and peeling paint. The bedding was too small for the bed. The entire location needs a refresh but it was an 80 dollar room. I would advise against taking children there.
Location
Stayed in February 2025
Reviewed: December 23, 2024
Jose
United StatesVery run down Pretty much nasty all around Looks nothing like the picture
Sadly …. Nothing
Stayed in December 2024
Reviewed: December 19, 2024
Amber
United StatesStaff was extremely rude. Room was very dirty, old candy under the bed along with sticky stuff all over the floors as if it hadn’t been mopped. The whole restroom had tagging everywhere toilet was filthy. Fridge was filthy. Owner complained about having to get more toilet paper
Stayed in December 2024
Reviewed: December 15, 2024
Noah
United States1. The office isn’t the first building when you walk in, that’s closed even though they have signs on it. The staff didn’t seem to care. 2. The man helping me tried to tell me my room was more when it was already booked and then told me security deposit was $50, then it was $20. 3. The bedding was musty and gross and the pillows are flat. 4. The AC is broken and only a wimpy space heater was available. 5. The microwave is terrible and my food wasn’t hot even after 4+ minutes. 6. There’s graffiti on the walls and also I don’t remember seeing it was a smoking room but the cigarette smell was gross. 7. There’s missing tile in the bathroom and bugs come out at night. Had to throw away some of my food after finding bugs in it. 8. The shower leaks and you can hear it all night.
It had 4 walls and a lockable door.
Stayed in December 2024
Reviewed: December 8, 2024
Chase
United StatesOwner very rude
Stayed in December 2024
Reviewed: December 1, 2024
Magdaleno
United StatesHorrible, roaches everywhere
Stayed in November 2024
Reviewed: November 16, 2024
Big
United StatesThey charge me 20 deposit and nothing ruin and keep deposit
Nothing but they do accept dogs
Stayed in November 2024
Reviewed: November 10, 2024
James
United States-Poor cleanliness conditions
Stayed in November 2024
Reviewed: October 14, 2024
Stratford
United StatesThat I had to wait until 11am to add another day
Nothing
Stayed in October 2024
Reviewed: August 20, 2024
Sonia
United StatesIt was dirty, the manager was rude and did not offer an early check in nor late check out. The whole room was filthy( I was there from out of state for a family emergency) , no top sheet on bed, floor has not seen mop in months! strange stains on walls! TV did not work- telephone disconnected- 6 +Norwalk Sheriff arrived and arrested young man after midnight( No sleep for a couple of hours after that!)
A place to lock myself in at night Air conditioner
Stayed in August 2024
Reviewed: August 12, 2024
Guadalupe
United StatesThe room was filthy, ran down, and had mold. We reserved and paid for a King room, but I believe the bed was a full. The headboard and nightstand combo is made for a king size bed, as shown in their king room photos. But you can clearly see the one foot plus gap from the bed to the nightstands on either side of the bed! What a rip off, i did not get what i paid for! The hubby and I kept elbowing each other all night. We kept getting and giving knees to the sides and thighs, too. There were toothpaste splatters on the mirror and faucet. Mold on the floor of the shower, on the wall above the shower, and mold on the ceiling. The floor was filthy, and we had to dust our feet off every time we climbed back into bed. It felt like the heater was left on when we entered, and it took the AC over four hours to finally cool the room off. We were at Bolsa Chica Beach from 9 am till 6 pm and were just too tired to go back downstairs to the office. We wore our sandals in the shower and tried not to touch anything too much. The bed was lumpy. You could feel the springs. The bedspread was cheap and felt as such. It wouldn't have been too bothersome if there had been a flat sheet between me and that plastic/polyester bedspread. After seeing the poor condition of the bathroom and shower, I checked real hard for bedbugs. I didn't see any, thank the Lord!
Best thing was it was close to my grandchildren!
Stayed in August 2024
Reviewed: August 2, 2024
Udelina
United StatesMy checked in and checked out within the hour that's how bad it was
Stayed in July 2024
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