75-5660 Palani Road, Kailua-Kona, HI 96740, United States of America
#12 of 19 hotels in Kailua-Kona
Guests' ChoiceBased on 244 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
9.0
Facilities
7.8
Staff
8.4
Value for money
6.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Beverley
CanadaVery loud at night
Stayed in April 2024
Reviewed: April 10, 2024
Nemko
SlovakiaOn Boolking.com we reserved hotel for 2 adults and child with breakfast (it only said with breakfast so assumption was that breakfast is available for everyone). Hotel has different policy for children, but they adjusted reservation on their side and honored how it was advertised on Booking.com
Hotel has excellent location, next to the pier form where many boat tours are departing. Staff was friendly and all issues were quickly resolved. Breakfast was decent.
Stayed in April 2024
Reviewed: March 19, 2024
Walter
United States of AmericaI did not like booking on Priceline website and being sold second hand to Booking.com. I have never used Booking.com and after this post pay fiasco I probably never will. Super dissatisfied with how the reservation was handled and then being told it was the other companies fault. If I had known we were paying full rate postpay I would have booked with the hotel and gotten my points. Booking.com stinx.
Stayed in February 2024
Reviewed: February 16, 2024
Scott
AustraliaGreat Location
Stayed in February 2024
Reviewed: February 3, 2024
Spencer
United KingdomVery "conference hotel" like with little to no character. Also booked a sea view room and initially got a view over the car park. Staff did change our room after complaining. Over priced in my opinion
Hotel was clean, food good and the location outstanding.
Stayed in November 2023
Reviewed: September 30, 2023
Anita
United States of AmericaCoffee maker didn’t work and food at bar was only mediocre at best.
The little beach area. Food was not good at bar but breakfast was great. Coffee maker in room didn’t work
Stayed in September 2023
Reviewed: September 16, 2023
Jessica
United States of AmericaWanted room service
Bed and room
Stayed in August 2023
Reviewed: September 1, 2023
Warren
AustraliaWe asked for a king bed and we were given 2 extra large beds that were about double bed size. We were on our honeymoon.
The location was excellent
Stayed in August 2023
Reviewed: August 27, 2023
Laetitia
AustraliaLast minute booking - quite expensive. Pool staff a bit short.
Reception staff was very nice. They welcomed us with nut leis. Rooms are comfortable. Nice artwork in the downstairs area near the lobby.
Stayed in July 2023
Reviewed: August 17, 2023
Beechin
Papua New GuineaALL GOOD
GOOD
Stayed in August 2023
Reviewed: July 21, 2023
Lauren
AustraliaStaff service at the bar and pool was average. Room didn’t get serviced, we had to ask for more towels and for our bins to be emptied. Bathroom was tiny.
Fabulous location. Pool and beach were fantastic. Front desk staff were friendly and free cocktails on arrival was welcomed.
Stayed in July 2023
Reviewed: July 13, 2023
Linda
United States of AmericaThe location is great, hotel very comfortable.
Stayed in July 2023
Reviewed: June 18, 2023
Kristin
United States of AmericaIt is a bit pricey.
The hotel is centrally located in Kone and is adjacent to a jetty protected beach. The Aloali'i Cultural Center on site is a wonderful resource and has some fun classes in Hula, cultural tours and Lei making.
Stayed in June 2023
Reviewed: June 17, 2023
Francis
United States of Americasmall unit
location
Stayed in June 2023
Reviewed: May 30, 2023
Rebecca
United States of AmericaThe cost
The location and amenities were fantastic!
Stayed in May 2023
Reviewed: May 29, 2023
Anna
United States of Americaprice, pool wasn’t open.
location.
Stayed in May 2023
Reviewed: May 23, 2023
Tim
United States of AmericaThe pool gets very busy. Don't expect the service to be able to keep up on Friday/Saturday.
Right on the beach, perfect walking to all the stores and restaurants.
Stayed in May 2023
Reviewed: May 18, 2023
Wolfgang
United States of AmericaThere was an old sock left in room from previous guest near the TV stand. There was no shower gel in bathroom to shower with - had to call for replacement. AND lastly when going to use the Coffee machine - there was and old cup of used coffee there that was not cleaned or removed.
Location, grounds, friendly and very helpful staff. Also accommodating by bringing a roll out bed since it was 3 coworkers staying in the same room.
Stayed in May 2023
Reviewed: May 16, 2023
Pepper
United States of AmericaView wasnt as stated. Cleaning room was every other day forcing us to retrieve supplies daily and call to have garbage emptied.
The reef out in the back of the property was full of fish and a nice sandy bottom. Probably the nicest snorkeling experience we had on island…and we had paid for boats to take us out. The staff was SO FRIENDLY…everyone said hello and was there to help. The view was not as advertised though. We made up for it by being on the go the whole week, but beware the listing for “ocean view” on booking.com it actually had view of the parking lot and a sliver of the lagoon. Save money and buy “garden view”. As hotels go though..this one wins for the amazing sandy beach right on the property!!!
Stayed in May 2023
Reviewed: April 13, 2023
Robert
United States of AmericaBooked a queen size bed, got a double bed. Toilet was so low I could hardly get up
Stayed in April 2023
Reviewed: March 16, 2023
Larry
United States of Americaclean room daily
Stayed in March 2023
Reviewed: March 10, 2023
Sue
United KingdomGreat location.
Stayed in March 2023
Reviewed: February 28, 2023
Krista
United States of AmericaPool area
Location
Stayed in February 2023
Reviewed: February 24, 2023
Patricia
Canadawe expected a full ocean view for the price we paid. Did not get that.
proximity to the ocean, information on the history of Hawaii, access to chairs and umbrellas for the beach, quick and effective check in.
Stayed in February 2023
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