1910 Westpark Drive, Durham, NC 27713, United States of America
#60 of 73 hotels in Durham
Guests' ChoiceBased on 999 hotel reviews
6.2Cleanliness
6.6
Comfort
6.8
Location
7.5
Facilities
6.4
Staff
7.6
Value for money
6.9
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Bruce
New ZealandFloors were very sticky in the breakfast area.
Comfortable beds, only stayed one night. Bathroom had double doors like you would expect for a cupboard not a bathroom. Free parking onsite. Breakfast options - fruit, waffles, hot options, coffee, juice.
Stayed in April 2024
Reviewed: April 28, 2024
Herbert
United States of AmericaNeed a refund was told I would get it haven't received yet
Stayed in March 2024
Reviewed: April 25, 2024
Pilar
United States of AmericaNo refrigerator in my room, no hair shampoo or conditioner and I was charge an extra $70 dollars that still had not been refunded back to my card.i was on line to check in and front desk person didn’t have eye contact. Someone jumped in front of me in the line.
Stayed in April 2024
Reviewed: April 17, 2024
Tonya
United States of AmericaThat I had to pay a 75.00 deposit
Stayed in April 2024
Reviewed: April 12, 2024
Soretta
United States of AmericaBreakfast
Breakfast was terrible
Stayed in April 2024
Reviewed: March 29, 2024
Jeff
United States of AmericaShower in rm has handy cap rm the shower head spayed all over me and the floor due to a hole in the hose
Close to job
Stayed in March 2024
Reviewed: March 25, 2024
Lamarcus
United States of AmericaThe room had roaches
Stayed in March 2024
Reviewed: March 20, 2024
Shirley
United States of AmericaSee above
The door to enter at handicapped parking was broken could not get in. Attendant said yes it is broken . The coffee pot in my room was unusable the plastic coffee grinds holder was too small to slide into maker. This same thing happened at another Laquita I stayed at on 15/501. The shower temperature maker was dislodged couldn’t distinguish cold and hot. Easily can be burnt . Breakfast was taken away at quarter to nine o’clock early should be nine o’clock on Friday. Carpet in hallway ruffled in spots I stayed three nights room never refreshed with towels and coffee fixings.
Stayed in March 2024
Reviewed: February 27, 2024
Robert
United States of AmericaI did not like the fact that Trivago and booking.com failed to send my reservation two different times. Now I get the very very fun task of trying to get a refund.
For the price and the star rating of the hotel there aren't really any major complaints. The biggest issue I had was Trivago which sent me to booking.com. they failed to send my reservation to the hotel even though I have a confirmation number. When I called booking.com, the representative said she would resend it as well as email it directly to the hotel. This still did not happen. I would have to think long and hard before I considered using Trivago or booking.com again. It actually worked out better because the person at the front desk was able to offer me a military discount that was even cheaper than the rate I was quoted online.
Stayed in February 2024
Reviewed: February 18, 2024
Valarie
United States of Americaas above
The beds were full not queen, making it difficult to be comfortable. there were few working plugs for phones and other needs. When we went down for breakfast. The lady was not prepared there was little food prepared, and when asked she seemed to take it personally.
Stayed in February 2024
Reviewed: January 30, 2024
Jennifer
United States of AmericaThe property feels a little run down and in need of some paint. Our room 210 was a bit shabby and lacked certain features that are common even in budget hotels these days such as usb ports. Luckily we brought ours with us. The refrigerator in room 210 was noisy( needed defrosting) and right next to the bed head. The door of the fridge was hard to close. Also the room, though broom clean, needed a proper cleaning, several faint stains of dried liquid on floor and surfaces.
The place was a good bit cheaper than nearby hotels. The bed was firm comfortable and clean.
Stayed in January 2024
Reviewed: January 25, 2024
Innocent
ZimbabweBreakfast is served too early upto 8 its gone
Stayed in January 2024
Reviewed: November 16, 2023
John
United States of AmericaThere was a water bug in the bathroom
Stayed in November 2023
Reviewed: November 13, 2023
Cunningham
United States of AmericaSmelled strong cigarette smoke all night long. We couldn’t tell if it was coming from the vents or what. I also remembered reading in the reviews that another guest experienced the same. The mattresses were very worn and bulky, large stains in the carpet, took my Clorox wipes out to wipe nightstand, headboard, desk, and all were dirty. The market area had only water in the cooler and not what was shown while booking. The lighting around the hotel was very dim and a lot of homeless people and squatters very close.
Staff - Shuan was very polite, personable, and took care of all of our needs. Also, having security on the property was appreciated.
Stayed in November 2023
Reviewed: November 13, 2023
Gloria
United States of AmericaBreakfast, minimally acceptable Toilet seat was cracked Pillows were awful Bed was uncomfortable
Location Staff
Stayed in November 2023
Reviewed: October 26, 2023
Diamond
United States of AmericaBreakfast was good. My stay was pleasant, it is just an older property.
Stayed in October 2023
Reviewed: October 25, 2023
Judy
United States of AmericaFruits 🍌
Ok breakfast
Stayed in October 2023
Reviewed: October 12, 2023
Corry
United States of AmericaIt needs to be freshened up.
Out of date facility. Need to update.
Stayed in October 2023
Reviewed: October 2, 2023
Yuliia
Russiafor four days no attempts to clean room were made.
room and breakfasts were acceptable
Stayed in September 2023
Reviewed: September 23, 2023
Scott
United States of AmericaCleanliness, and the staff was not very friendly when I arrived
Yes, update the facilities. Definitely not what I expected.
Stayed in September 2023
Reviewed: September 11, 2023
Russell
United States of AmericaRun down, worn out looking. Worst in chain I have ever stayed at.
Front desk service by Shaun. He fixed TV in room.
Stayed in September 2023
Reviewed: August 26, 2023
Tina
United States of AmericaCertainly in need of a remodel. Everything was old from the 90's. Room carpet was stained and did not look clean. Breakfast was not very good compared to other hotels. Entire property looked "tired"
Checkin was quick. Parking was good.
Stayed in August 2023
Reviewed: August 13, 2023
Toni
United States of AmericaStaff this time was not in the slightest friendly or cheerful
Location
Stayed in July 2023
Reviewed: August 11, 2023
Joanie
United States of AmericaMore selections of breakfast foods.
Goos
Stayed in July 2023
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