7502 NW Loop 410 , San Antonio, 78245, United States of America
#31 of 321 hotels in San Antonio
Guests' ChoiceBased on 667 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.9
Staff
8.9
Value for money
8.6
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 17, 2024
Simone
United States of AmericaBugs in the pool
Staff was pleasant and very welcoming
Stayed in June 2024
Reviewed: June 12, 2024
Miriam
United States of AmericaAll was great. Clean, front desk guy was very helpful and always greeted us when returning to the hotel. Very easy check in.
Stayed in May 2024
Reviewed: June 11, 2024
Hector
United States of AmericaAn outside trash can (by the side of the gas station) was overflowing with trash. Other than that everything was great, gym was cleaned and organized as well.
The breakfast was great, they had everything a breakfast should have. Fruit, waffles, eggs, sausage, cereal, yogurts.
Stayed in June 2024
Reviewed: June 10, 2024
Alexander
United States of AmericaN/A
Very clean and great staff
Stayed in June 2024
Reviewed: June 8, 2024
Beronica
United States of AmericaWell that I didn't received my deposit back . We left the room clean. When I checked in I was told I would get my deposit back an I didn't.
Excellent service room service
Stayed in May 2024
Reviewed: June 8, 2024
Phyllis
United States of AmericaCoffee area in room right behind bathroom door
Male staff member afternoon / evening during my stay was exceptional
Stayed in June 2024
Reviewed: June 6, 2024
Madeline
United States of AmericaClean & easy to find location
Stayed in May 2024
Reviewed: June 4, 2024
Saikal
United States of AmericaWe had a wonderful stay at this hotel! The staff was incredibly friendly and helpful, making me feel welcome from the moment I arrived. The rooms were not only spotless but also beautifully decorated, providing a comfortable and relaxing atmosphere. Breakfast was delicious with a variety of tasty options to choose from. I highly recommend this hotel for anyone looking for a clean, friendly, and enjoyable stay.
Stayed in May 2024
Reviewed: May 31, 2024
Jacobo
United States of AmericaNot enough parking
It was close by the river walk and felt in safe
Stayed in May 2024
Reviewed: May 20, 2024
Paula
United States of AmericaThe air conditioning worked....sort of. The unit would freeze us out then shut off and we would sweat to death. We fiddled with it but there was nothing we could do. Made for a restless sleep.
The breakfast was very nice. The remodel was wonderful. We didn't use the pool, but it was very inviting.
Stayed in May 2024
Reviewed: May 18, 2024
Susan
United States of AmericaVery clean, professional staff, everything we needed was either there or at the desk
Stayed in May 2024
Reviewed: May 11, 2024
Karla
United States of AmericaN/A
The property was very nice and everyone was so friendly!
Stayed in May 2024
Reviewed: May 8, 2024
Isaiah
United States of AmericaNot a huge issue but I got room 101 bottom floor right next to the outside door. So I just heard people going in and out all the time.
Clean, spacious, friendly.
Stayed in May 2024
Reviewed: April 29, 2024
Brandy
United States of AmericaToo many kids running around the breakfast and pool area.
Location was perfect.
Stayed in April 2024
Reviewed: April 22, 2024
Max
United States of AmericaBeds were a little too firm for our liking.
Good location and breakfast.
Stayed in April 2024
Reviewed: April 21, 2024
Shawnta
United States of AmericaN/a
Smooth check in and clean room.
Stayed in April 2024
Reviewed: April 18, 2024
Marc
United States of AmericaNo complaints on the property wish I would’ve taken pictures
The property was conveniently located, the staff was very polite and accommodating. The room was very clean and the beds were comfortable I had no complaints with my entire stay in addition to that the parking lot layout was well lit with a security truck nearby. Staying here with such a great stay meant a lot due to being in town for a funeral, but will definitely stay here again whenever I’m in town.
Stayed in April 2024
Reviewed: April 15, 2024
Miller
United States of AmericaGreat location. Close to all the restaurants.
Stayed in April 2024
Reviewed: April 15, 2024
Onur
TurkeyThey were not selling beer
Location
Stayed in April 2024
Reviewed: April 12, 2024
Elena
United States of AmericaWe will stay there again if we visit our grandson on the base. Nice accommodations, only we will ask for a room on the backside due to the traffic noise was a bit much from the road in the front.
Breakfast was OK, but if you didn't get there early, they didn't replenish the food, so if they were out of eggs, you didn't get any. When asking the staff if they were going to bring more out, we were told, no -
Stayed in March 2024
Reviewed: April 5, 2024
Tiffani
United States of AmericaN/A
The breakfast was good. Location was perfect 10 miles from airport and 6 miles from Lackland AFB. I would highly recommend this hotel!
Stayed in April 2024
Reviewed: April 1, 2024
Linga
United States of Americawould like to have chicken items but not available
Stayed in March 2024
Reviewed: March 23, 2024
Chandra
United States of AmericaI was looking for cooked oatmeal, not instant oatmeal packets. The water wasn't hot enough to cook the oatmeal in a timely manner. Add some separate waffle irons that will make large size waffles. Around 9:00am, the ladies are looking from the back kitchen area, like they are ready for everyone to leave. By 9:30am , they closed the door close to the elevators. This makes me feel rushed and unwelcome. If the ladies presented a welcoming atmoshere towards the guest, that would be wonderful. There aren't enough parking spaces.
The hotel have staff to prepare waffles in advance, this helps to keep the breakfast area flowing.
Stayed in March 2024
Reviewed: March 18, 2024
Alicia
United States of AmericaThe hotel was very nice and clean.. no complaints
Stayed in March 2024
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