Nothing

Wonderful hotel which is extremely convenient for all attractions around the Mag Mile. Easy access to the Navy Pier as well. Excellent services and staff.

Stayed in August 2025

Starting with location, it is a great choice to explore the city: one can easily walk to Millennium Park, Daley Plaza, to the starting point of the Architecture Boat tours, Michigan Av shopping mile, etc. There are also nice eateries in vicinity. The nearest bridge turned out to be an excellent location for traditional summer fireworks watching. We booked the Grand Corner King Room, and it was every penny worth. It was also one of the seldom times, when a window in skyscraper could be opened - even if only a small one, it provided for a breath of fresh air in otherwise well air-conditioned room. The design of the room was minimalist, but stylish, with a large and comfy bed and spacious ensuite bathroom. The staff was highly accommodative and welcoming. They brought us the kettle upon the first request and were overall quite attentive and friendly. The lobby is huge and nicely decorated. The restaurant, located on the ground floor serves decent food: we visited it only once for breakfast (to spend the vouchers one gets during the stay) and were quite satisfied with the quality of the offer.

Stayed in July 2025

I liked everything

The hotel was beautiful

Stayed in July 2025

professional and helpful service

Stayed in August 2025

Small gripe…as with a lot of hotels nowadays, there is no lock on the bathroom door in the room (a sliding door) which my 1 year old loved opening and closing. It was a constant battle to keep him out of there!

This hotel is very well located and within easy reach of Michigan Ave, Navy Pier and the River Walk. The staff were some of the best I have encountered in any hotel. They were proactive in their approach to engaging with us, responded promptly to any requests and displayed a genuine desire to ensure our stay was the best it could be.

Stayed in August 2025

everything was perfect, they gave us discounts for parking and breakfast, it always adds up to the experience. ETA resto has very good options we liked it, the location is perfect.

Stayed in July 2025

The main level bar / eating area

Nice friendly staff except the bar on the main floor. We sat there for hour and nobody came over and asked if we wanted anything.

Stayed in July 2025

Very expensive.

Excellent hotel. Friendly staff. Rooms spacious. Breakfast was good. Location right downtown.

Stayed in July 2025

The double beds. I must not have realized that was the size when I reserved. So small for two people!

Love that breakfast was included. Facilities were very nice

Stayed in July 2025

The only downside was the air conditioning in the room. Despite setting the temperature to 68°F, it didn’t stay consistent through the night, making it warmer than we would’ve liked for sleeping. It was a bit frustrating not being able to sleep comfortably under the duvets due to the inconsistent cooling, especially during the summer heat.

I stayed at the hotel for three nights during the week of the 4th of July, and overall had a wonderful experience. The staff was exceptionally friendly and accommodating—they went above and beyond to make my birthday special, including a thoughtful small gift that truly made my day. From early check-in to warm greetings throughout our stay, they made us feel genuinely welcome and comfortable. The room was spacious, and the amenities were top-notch. We especially enjoyed the pool, and the gym exceeded our expectations—it was much better than what you typically find in a hotel. The small perks, like the $10 daily credit we used for breakfast, were a really nice touch and added to the overall value of our stay.

Stayed in July 2025

Staff were excellent.

Stayed in July 2025

Everything was great! We loved the breakfast especially. Very kind staff.

Stayed in July 2025

N/a

It was clean, convenient, and cool

Stayed in July 2025

The men’s lobby bathroom constantly smelled.

Modern, clean, and had good vibes/swanky.

Stayed in July 2025

n.a.

localtion cleanliness vallet

Stayed in July 2025

Place was awesome. There was a pending incidentals charge ($107) on my credit card that required me to followup with the hotel. It did clear after several days. They did respond promptly to my inquiry

Great location, room was beautiful and super clean, nice rooftop restaurant view. Staff was super helpful and friendly.

Stayed in July 2025

The breakfast menu is not very good; the options are limited.

The property is well-maintained and its location is great.

Stayed in July 2025

I've stayed here more than 10 times. This is the first my room wasn't as clean as I'd hoped. After I brought it to their attention they gave us another room with no problem.

Staff is always very professional and accommodating. Great location

Stayed in June 2025

The beds & pillows are not comfortable. The beds are not queen beds sizes as they are mentioned during booking, they are very small. Pillows brought severe pain to whole family necks. Also, the WiFi is not stable, it is cut between time to time

All staff members are wonderful

Stayed in June 2025

Great experience!!!!

First and won't be my last time!!!

Stayed in June 2025

This review is hidden because it doesn't meet our guidelines.

Conference hotel, loud elevators

Location and friendly staff

Stayed in June 2025

The staff was great and really helpful. The hotel was always clean and the food was delicious. We would come back in a heartbeat.

Stayed in June 2025

Great location!

Stayed in May 2025