Excellent stay at Loews Sapphire Falls Resort! The location is perfect, with very easy and quick access to Universal parks thanks to the shuttles and water taxi. The hotel is beautiful, surrounded by greenery, with a relaxing atmosphere. Rooms are spacious, comfortable, and well equipped. The staff is friendly and always helpful. A special highlight is the proximity to the parks, which allowed us to fully enjoy our days without wasting time on transportation. Highly recommended for families and travelers looking for comfort, relaxation, and direct access to the parks.”

Stayed in August 2025

Expensive food At amatista didn’t like Sam he took too long to serve us and was kind of mad

Water taxi Location convenient

Stayed in August 2025

Signage in hotel could be slightly clearer. We got lost a few times 🤣

Room. Pool. Facilities. Location. Water taxi. Laundry room!

Stayed in August 2025

Room size could be a little bigger

Pool, staff, location to parks

Stayed in August 2025

The bus transportation needs improvement on scheduling around the neighboring hotels that shared amenities.

The location and superb friendly staff

Stayed in August 2025

Loved it

Relaxed

Stayed in August 2025

Too often closed swimming pool. We waited longer for room service than promised. But these are the only negatives. Overall great stay.

It offers the whole package

Stayed in August 2025

The staff was attentive to our needs!

Stayed in August 2025

Resturants were nice but not a huge variety and a bit expensive.

for the most part all went well. Room was nice, pool was great and staff very helpful and friendly. Fitness centre very nice.

Stayed in July 2025

Pool bar drinks way over priced

Pool area

Stayed in August 2025

I also stayed at a Disney hotel and felt the bar prices at Sapphire falls were a little expensive

Hotel location was fantistic for our holiday and the water taxi's made life far easier to the parks although the walk takes less than 10 min . Passing through security early was a bonus as well

Stayed in July 2025

Nothing

Absolutely amazing location and it’s was much nicer than the pics. Would definitely go back again.

Stayed in July 2025

The pool water was very hot - think because it is shallow. So during very hot summer days it doesn’t feel refreshing / cool you down. Not sure if this is an American thing in general, but would prefer a deeper pool. We still used it however and was great to have this available.

Spacious room with 2 x double beds. One of the hotels connected to the park; so very good location with a cute boat ride to take you to the parks. Easy to pop back and forth to hotel during the heat of the day. Big pool, open until late Early access to Islands of Adventure included with hotel stay

Stayed in July 2025

Nothing

Convenient, clean, good facilities

Stayed in July 2025

The room was small for a family of 4, very basic shower and toilet. Beds were not very comfortable. We requested extra blanket and sheet and ended up not getting them.

The proximity to the park and the water taxi were really nice. There is a nice pool and one water slide that were nice (we stayed after check out). There are good dining options in the hotel which is nice if you don't want to go to city walk.

Stayed in July 2025

That housekeeping AND maintenance knocked on our door at 8:25 wanting to get into the room . Wait till we check out for Pete’s sake

Stayed in July 2025

Daily parking charges quite steep, but nothing we disliked.

Excellent pool and gym facilities. Bar great too and the cafe superb. Water taxi ace and all staff very pleasant and helpful

Stayed in July 2025

We loved staying here. The employees were wonderful and the hotel smelled SO good and was clean. It was pricey, yes, but the convenience that you get is worth it. I would love to go back someday.

Stayed in June 2025

There was nothing I didn’t like.

I liked everything about the property. I will come again.

Stayed in June 2025

I’d say the high prices and higher tips were a little bit surprising but the experience is worth it.

Property had great rooms and clean sheets. Bathroom was clean. I loved the water taxi. The parks were close and the pool was great. Had everything you need on the property. Employees were great and inviting. Restaurant was nice. Easy to navigate the resort.

Stayed in June 2025

Great access.to.parks, friendly staff and relaxing

Stayed in June 2025

Couldn't find a lock on the sliding bathroom door.

The room was pretty and spacious. I got in late and was glad there was 24/7 room service. The staff were helpful and happy to greet us. I liked the couch in the living room area. The food was good and the kids enjoyed the cheese pizza. Nice walk through bathroom was fun to see.

Stayed in June 2025

A lovely resort with a Holiday vibe and fantastically located

Stayed in May 2025

The ‘grab and go’ concept was great especially when trying to get to the parks early

Stayed in June 2025