539 Parkway, Gatlinburg, TN 37738, United States of America
#1 of 539 hotels in Gatlinburg
Guests' ChoiceBased on 2432 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.6
Staff
9.5
Value for money
8.8
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Shannon
United States of AmericaThe room was an accessible room, but the shower was not. Also, there were some people staying on the 4th floor where we were who were very loud at night. They woke us up once, and kept us from falling asleep another night. That was two out of the 3 nights we stayed there. Although they were patrons, their behavior negatively impacted our stay.
The lobby, bar, and pool areas had a very nice, fun vibe. The room was spacious.
Stayed in April 2024
Reviewed: April 25, 2024
Kristen
United States of AmericaNothing
Everything was amazing but the location was the best.
Stayed in April 2024
Reviewed: April 25, 2024
Jasmine
United States of Americawater pressure
Beautiful property, staff friendly and fix things quickly
Stayed in April 2024
Reviewed: April 19, 2024
Cynthia
United States of AmericaReserved through Booking.com, and it cost us $154.92 more, for a 4 night stay, then if we had made reservation through motel ourselves. We assumed that Booking.com would offer the best price. We thought that Booking.com, would stand behind their best price guarantee, but we called, and they would not.
Rooms were very nice & clean. Staff was very friendly & helpful. Location was very good, within walking distance to good restaurants, shops & other attractions. Enjoyed our stay, and although a more expensive motel then we are used to staying in, was very nice,
Stayed in April 2024
Reviewed: April 19, 2024
James
United States of AmericaCleanliness and location
Stayed in April 2024
Reviewed: April 19, 2024
Donald
United States of AmericaNothing, everything was great.
Everything about the place is exceptional, outside, inside. The lobby, shops, bar, restaurant, pool. All were bright with friendly staff. The room was large bright with a great deck with great views. It was the best hotel I have ever stayed in.
Stayed in April 2024
Reviewed: April 19, 2024
Clifton
United States of AmericaNA
Extremely quiet, clean, and comfortable. The staff were very friendly. The resort was within walking distance to anything you want and has a bar, restaurant, nice pool, and offers massages with a spa
Stayed in April 2024
Reviewed: April 18, 2024
Emily
United States of AmericaNo issues whatsoever.
Great room , very friendly staff. Lobby is beautiful complete with parrots.
Stayed in March 2024
Reviewed: April 17, 2024
Connie
United States of AmericaBeautiful property. Loved the lobby and the fireplaces. Great bar in the lobby, great food and drinks.
Stayed in April 2024
Reviewed: April 16, 2024
Donna
United States of AmericaHad to leave outside door open on balcony because room had a musty smell and bathroom floor needed swept
All around atmosphere
Stayed in April 2024
Reviewed: April 16, 2024
Lynna
United States of AmericaWelcoming and nice area
Stayed in April 2024
Reviewed: April 15, 2024
Philip
United States of AmericaBeautiful great location nice amenities friendly staff
Stayed in April 2024
Reviewed: April 15, 2024
Isiahia
United States of AmericaEverything
Stayed in April 2024
Reviewed: April 14, 2024
Megan
United States of AmericaBest location and love the vibe of hotel
Stayed in April 2024
Reviewed: April 13, 2024
Tony
United States of AmericaThe only thing that really upset me about the stay there was when I checked out on the morning I was trying to leave and there was a vendor, Eagle Dist. delivering beer would not move his truck to let me out with my car. He made me wait until all of delivery was made. He told me it was deliverly day for all vendors and basicly i would have to wait. This is wrong. I know this has nothing to do with Margaritaville but vemdor should respect your guess. This issue does need to be addressed. Low rating on staff due to beer vendor. He represents Maŕgaritaville when conducting busness there.
Location, clean, friendly
Stayed in April 2024
Reviewed: April 12, 2024
Elizabeth
United States of AmericaThe room was super clean and the staff were very friendly and helpful. I highly recommend this place.
Stayed in April 2024
Reviewed: April 12, 2024
Lauren
United States of AmericaThe outdoor pool is open but very cold. I wish that was heated so we could have used it.
It smells fantastic!
Stayed in April 2024
Reviewed: April 11, 2024
Brian
United States of Americalocation
Stayed in March 2024
Reviewed: April 9, 2024
Marlon
United States of AmericaThe price was a little bit steep 😕
The atmosphere was laid back and chill.
Stayed in March 2024
Reviewed: April 7, 2024
Anton
United KingdomClean and well decorated with good sized rooms.
Stayed in April 2024
Reviewed: April 6, 2024
David
United States of AmericaHard to turn left out of hotel. We could hear kids running around in the room above us.
Very clean. Bed was comfortable. Very convenient location to everything. Hotel was in great condition.
Stayed in April 2024
Reviewed: April 5, 2024
White
United States of AmericaWhat we didn't like, we couldn't stay longer.
The location is perfect, next to the aquarium and across from Anakeest. With the main strip only steps away. The rooms are on trend with the resort theme and include a large TV for the family to relax and watch at the end of a busy day. Also, loved having a drink on the balcony while enjoying fresh mountain air. Pool areas are well maintained with a roomy hot tub outside to enjoy. Just beyond the pool, there are steps to the creek and seating to enjoy the soothing babbling sounds. Check-in and out were easy. The front desk staff and management were very helpful and friendly.
Stayed in April 2024
Reviewed: April 5, 2024
Crystal
United States of AmericaVery clean, loved the decor and everything I needed was on site.
Stayed in April 2024
Reviewed: April 4, 2024
James
United States of AmericaEverything was perfect for our trip.
My wife's favorite hotel. Very clean and friendly staff. Large and very clean bathroom with nice shower.
Stayed in March 2024
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