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  5. Reviews of The Lodge at Flat Rock

Reviews of The Lodge at Flat Rock This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

42 McMurray Road, Upward, NC 28731, United States of America

#1 of 1 hotels in Upward

Guests' Choice

Review Score

Based on 562 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    10
    Love. Pet friendly hotel and yard.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Breakfast choices. Healthier.

    Great location. The

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Everything you want from a hotel!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    What a gem! The nicest and cheapest hotel on our road trip through five states. Cozy and clean. It has everything you need including a great atmosphere. The extremely welcoming staff went above and beyond to provide us with everything we needed. Great location to explore the outdoors. Just loved it here!

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Our favorite place to stay near Asheville.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The location off I26 is convenient and It’s a quick drive to Hendersonville for eating and shopping. The rooms are large, quiet and comfortable and have a very welcome refrigerator. We are repeat guests and can recommend it without hesitation.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    A beautiful place that created a fun experience for my family.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The shower tub spigot was in rough shape and it looked like there was damage to one of the shower walls where there had been a water leak previously and the wall not properly replaced.

    The amenities were beautiful. The syst was very helpful and warm.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Will stay on property again, when in area.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing to dislike. Enjoyed stay from beginning to end.

    Friendly staff, owner on property. Very clean. Extremely pleased with visit. Good southern hospitality

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    It was worth it.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was so clean, they also include a custom welcome letter to Make you feel more at home. The only thing is I didn’t expect them to go into my room while I was away and remake the beds.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The pull out couch my grandson slept on was disgusting. Very stained. Looked like blood on mattress. 🤬

    Great place, love the friendliness of everyone.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    10 from the 10
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything

    Everything was perfect,we started on the way to Georgia and started on the way back too.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Beautiful location, great experience
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    I wish we had had one big bed instead of two queens. The bed was a little small.

    The staff was extremely friendly and professional. The lobby is spacious with a high ceiling and comfortable chairs to relax in. There is pleasant, low-key jazz playing in the lobby, which adds to the upscale feel. The room was great, with a full size refrigerator and microwave and a cooktop. We were very happy with our visit and highly recommend the hotel to others.

    Stayed in March 2024

  • Reviewed: February 11, 2024

    9.0
    Stayed here 3 times
    • With a pet
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No problems.

    Great pet hotel. Nice pet walking area. No extra charge. Rooms are large. Quiet. Decent breakfast. Clean.

    Stayed in January 2024

  • Reviewed: February 6, 2024

    10
    Birthday Trip
    • Leisure trip
    • Travelers with friends
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    I had to go home.😢

    I loved the location. It was close to all the attractions I wanted to visit.

    Stayed in February 2024

  • Reviewed: January 24, 2024

    8.0
    Warm, friendly, honest… coupled with comfort and charm, a very rare find these days.
    • Business trip
    • Group
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not the best, definitely something that could be improved upon.

    The staff are absolutely wonderful. We left an iPad behind by mistake and they called to not only let us know but also offered to ship it us. Luckily we were passing through on our way back and we’re able to pick it up/stay another night. Very welcoming, helpful, and warm. Comfortable room, the king suite was large and the set up made it feel more homey than most hotels. You get a cute little basket of water and snacks as well as a welcome note/candies waiting on the pillows. Again, special day touches that aren’t done much anymore in generic hotels. The indoor pool was also great.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    The room was so clean the view was great and the bed was very comfortable.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Very pet friendly! Room has a frog and stove. Great for those that travel with whole family and like the option to avoid fast food.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Clean, nice and quaint
    • Family with young children
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    N/a

    The staff is very friendly and welcoming.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    This is mine & my daughters new mother/daughter get away destination!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The location is perfect, beautiful facility inside and out. Comfortable beds, suites with kitchens.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    Relaxing getaway in a beautiful environment.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Just a comment- would have appreciated plain hash brown potatoes without sausage in them.

    Beautifully decorated for Christmas- such a delightful property.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the cleanest hotels I have ever been in. Very friendly staff. Per friendly. Beautifully decorated lobby for Christmas.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    9.0
    Solid choice of hotel!
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    The wi-fi was spotty. It barely worked on my phone. I did get it to work on my laptop as I had some work to do while I was there. The televisions weren't super clear. They need to upgraded to the type of cable that is being used. The breakfast didn't include a waffle maker or fruit. Those would be a great add on from the hotel.

    The place is absolutely beautiful during Christmas time. The wood cabin vibe was awesome. When we arrived they had our names in a key holder with our name on it. We had a printed welcome letter on our bed, and good bye letter given under our door upon check out. The heated pool was well kept had towels on the arm of every chair. The staff went over and beyond to make sure our stay was great! Very convenient to the interstate. The rooms were stocked with your unconventional complimentary items such as popcorn, packs of crackers, bottles of water, and more. We had the king suite which included a full kitchen with all the kitchen items, and our king room was separate from the living space that had a pull out bed. Everyone was incredibly gracious and helpful during our stay.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    10
    Comfortable, clean and cozy!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely lobby which was beautifully decorated for the holidays. Clean, quiet and easy access to grassy field for our dogs.

    Stayed in December 2023

  • Reviewed: November 25, 2023

    9.0
    We stay here a couple of times a year about quarterly. Always a good experience. Love the addition of cookies at the f
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Customer service is excellent and front desk goes out if their way to make guest feel like family!!!

    Stayed in November 2023

  • Reviewed: November 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn't anything we didn't like ! It was just Amazing !

    We loved this place! It was wonderful. It had a heated indoor pool, with a waterfall, fireplace, and outdoor patio with a fire pit . The room was so clean & comfortable! The food was good(breakfast).

    Stayed in November 2023

  • Reviewed: November 12, 2023

    9.0
    Nice Place to Stay in Flat Rock
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be a little better.

    Clean property, friendly staff, and comfortable beds. Love the snacks in the room too.

    Stayed in October 2023

  • Reviewed: November 11, 2023

    10
    Very relaxing time away from home
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff are great, comfortable room. Location made it easy to get to places

    Stayed in November 2023

Showing 1 - 25

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