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  5. Reviews of Neptune Oceanfront Rentals

Reviews of Neptune Oceanfront Rentals This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2012 North Surf Road, Hollywood, FL 33019, United States

#288 of 328 vacation rentals in Hollywood

Guests' Choice

Review Score

Based on 271 apartment reviews

6.6

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    9.1

  • Facilities

    6.5

  • Staff

    7.0

  • Value for money

    6.7

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Long line for checkin

    Location Cleanliness

    Stayed in July 2025

  • Reviewed: June 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Side Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The location, of course, is the best, but the services and the accomodations could be better.

    Stayed in June 2025

  • Reviewed: June 4, 2025

    7.0
    Great for the price, convenient.
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There's minimal breakfast included. It's a bowl of fruit, tray of bread with a community tub of cream cheese, and some individual box cereals. No beach towels provided. AC wouldn't go below 73 degrees. No bathroom vent fan.

    Room Location was great, check-in office is located a block away so check that address ahead of time to go to the right place (I didn't, my fault). Super beach-front and anything you want for food or entertainment is within a short walk.

    Stayed in June 2025

  • Reviewed: May 12, 2025

    7.0
    We were able to have fun and they let us play around
    • Leisure trip
    • Group
    • Deluxe Double Room with Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    We paid for parking and couldn't find one. We waited 4 hours in a line to check in and lost the whole evening. The workers at the front desk have a lot of patient but rude.

    You have lots of chair to seat around the property

    Stayed in May 2025

  • Reviewed: May 11, 2025

    6.0
    Nice location, no frills room
    • Leisure trip
    • Travelers with friends
    • Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The office was several blocks away, and we had to walk back-and-forth with our suitcases in order to make reservations. There was a kitchenette in the room which included a stove, a refrigerator and a coffee pot, however, there was not a single plate spoon or cup to be had. What were we supposed to heat food up in? or pour coffee into? If there was coffee or filters and there wasn’t. There was a pretty nice breakfast included, but again you had to walk a few blocks and find the place.

    Location right on the beach

    Stayed in April 2025

  • Reviewed: April 21, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room and property is not as clean and renovated as is shown in the pictures when selecting the type of room during booking. My room had a portable A/C machine connected to the kitchen window, it seemed to be the only room that had this installed due to the central A/C unit no longer functioning. We were not able to use the stove because it was blocked by the machine which was also quite loud, moving the machine was not possible either. The room was cooled in temp. which was great however it would have been nice to be told before hand or offered a small discount. The WiFi that was included was easy to connect to however it did not work too great and there was constant buffering when trying to watch a movie or use social media on the phone and we had to resort to our cellular connection and hotspot instead. The first set of sheets on the bed had a weird red looking stain that was very visible about the size of a standard post it note, the sheets were changed the next day thankfully and fresh towels were brought to us as well. The shades in the room do not have the hanging stick that allows you to open and close them which is interesting considering it’s an ocean front view and simply moving the curtains does not allow you to see the view without the shades being able to be opened.

    I liked that the room was on the first floor and that it was ocean front view like i had booked.

    Stayed in April 2025

  • Reviewed: April 20, 2025

    6.0
    Price to high with extra fee. The value you pay it only for the oceanfront which is pretty nice.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Poor Mantenaince. Smell bad, A lot of humidity in the Apt. It looks like never clean the air condition. I never received the apt that I reserved due to Mantenaince. They resolve it giving me another one. Staff were nice at the reception.

    The area is beautiful and perfect. Great beach and restaurants.

    Stayed in April 2025

  • Reviewed: March 7, 2025

    7.0
    You can’t beat the bargain to be right on the boardwalk.
    • Business trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The check-in process took way too long at 8 o’clock at night

    The location was amazing. Come out of my door and smack on the beach.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom door didnt close. Kitchen cabinet looks disgusting.

    The view

    Stayed in February 2025

  • Reviewed: February 25, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    No dresser to put my clothes in.

    Next to the beach ⛱️ and the room service.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    6.0
    LOCATION is so Great, you can overlook the NEGATIVES
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Check-in was very bad. It took over an hour and my room wasn't ready til 5pm. I am in hotels weekly ( for over 20 years) due to my job and the staff here are not into customer service.....at all. Customers are a nuisance. I left 2 personal beach blankets and a pair of flip flops outside my door (after it rained on the beach) and they disappeared within a couple hours. No big deal, maybe the maids took them on accident, but the office would never get back to me. So who knows. On our last full day, we had no water for showering. I inquired about it and was told 45-60 minutes, but it took 2 hours. These are NOT deal breakers for me. I understand things happen, but no apologies were given, no simple compensations were offered, nothing. Would I rebook? Maybe, because now I know what to expect and NOT expect.

    Location was AMAZING. Mattress comfortable. Free good coffee. The Air conditioner was excellent. Safe area. I had the 2 bedroom.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    7.0
    Nice. Would stay again.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast. Did not like “ Orange drink” , prefer actual orange juice. Noisy sometimes w music from cars on the street but can’t really be helped w location.

    Location was right on the boardwalk so convenient to everything. Room was clean, beds comfortable.

    Stayed in February 2025

  • Reviewed: December 6, 2024

    6.0
    Yeah. If the property gets a well needed fumigation
    • Leisure trip
    • Couple
    • Deluxe Double Room with Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    There were roaches. During our stay, we noticed the roaches, which made it a little uncomfortable to leave our food, or luggage exposed for them to get in to it.

    Location was perfect. The beds and room was cleaning.

    Stayed in November 2024

  • Reviewed: November 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom extremely small and no shelves in bathroom or shower.

    Great location and they seem to be working on the place.

    Stayed in November 2024

  • Reviewed: November 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Noise until 4 AM!! Too Many loud people in several rooms. Blasting Spanish Music all night long. We could not sleep.

    Beachfront location. Right on boardwalk. Clean room.

    Stayed in November 2024

  • Reviewed: June 17, 2024

    8.0
    Great location
    • Leisure trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little loud. However it should be expected because of location Room did not have toothpaste

    Super close to the beach. Very clean. Staff in the front desk were super helpful and very professional

    Stayed in June 2024

  • Reviewed: June 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast. It was limited in choices.

    The beach to relax

    Stayed in June 2024

  • Reviewed: May 6, 2024

    8.0
    Peaceful and relaxing.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t know where the office was. It was in another building to check in and as far as I know, wasn’t told where to go.

    That it was on the beach

    Stayed in April 2024

  • Reviewed: February 28, 2024

    7.0
    A good location but with issues
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Kitchen utensils and dishe had to be asked about. Checkin procedures we not clear, had to go to office

    Staff, hot water, close to boardwalks were

    Stayed in February 2024

  • Reviewed: December 8, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    hard to navigate around. need a car is a must

    very pleased

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    It was nice, but the room was freezing.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    AC stuck on HIGH and the remote for the AC was not working / was missing the battery. I went to the front desk and Security came to check the remote but was not able to do anything because the maintenance crew was already gone for the night. The room was freezing. We had to unplug the AC unit to get the room to warm up. No cups in the kitchen for coffee maker.

    The location, the comfy, clean beds.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    6.0
    Was ok. Room was humid and smelled funny. Not sure I’d stay again.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was not great. Too many locations all checking in in the same small office. Check in took about 40 minutes. Had no clue where to check in until I called.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    upstairs

    location awesome 👍

    Stayed in November 2023

  • Reviewed: November 15, 2023

    6.0
    If you don’t care for frills, like matching furniture, and such, this is a good value
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nitpicky stuff. They give you a coffee pot, but no cups, sugar, coffee, etc. The section of the lines on the window around the window air unit are missing so there are gaps of light and possibilities for people to look at. You can’t pull the drapes, but then you’ll be covering up the AC unit. The door, from the elements swells, and you have to slam it pretty hard to get it to shut.

    Room was clean, bed was comfortable. Shower was hot and plentiful. Location is wonderful.

    Stayed in November 2023

Showing 1 - 25

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