2330 Kuhio Avenue, Waikiki, Honolulu, HI 96815, United States of America
#67 of 308 hotels in Honolulu
Guests' ChoiceBased on 1974 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.6
Value for money
7.8
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Colleen
United States of AmericaI liked everything the only thing I would have wanted would have been a bigger room.
I loved the location it was right across international marketplace and also it was walking distance to all the good food spots. I really enjoyed the room I had, it was clean, all amenities were in the room shampoo, conditioner, body wash etc it was very relaxing
Stayed in May 2024
Reviewed: May 22, 2024
Cindy
United States of AmericaOur view was of the parking area. The price was a bit steep after all the extras were added in.
The valet parking went well. The elevators were quick and numerous. The bed was comfortable. The staff was friendly.
Stayed in May 2024
Reviewed: May 16, 2024
Katherine
United States of AmericaLocation was great.
Stayed in May 2024
Reviewed: May 16, 2024
Marine
United States of Americanot smiling reception ladies
Stayed in May 2024
Reviewed: May 13, 2024
Borges
United States of AmericaMy room on the 3rd floor overlooked the employees parking lot Did not like that
Stayed in May 2024
Reviewed: May 11, 2024
Guo
AustraliaEven better if hotel could provide two bottles of water for first day check in.
Clean and convenient
Stayed in May 2024
Reviewed: May 8, 2024
Mike
JapanLack of service at least free coffee can be survived at the lobby water pressure is too low
Good location, big room, convenience
Stayed in May 2024
Reviewed: April 27, 2024
Pena
BrazilNA
NA
Stayed in March 2024
Reviewed: April 26, 2024
Sheryl
United States of AmericaEverything was good.
I didn’t eat breakfast there but my family said that the food was very good
Stayed in April 2024
Reviewed: April 26, 2024
Alex
CanadaExpensive resort fees for facilities we didn't really use.
Wonderful location, nice and neat rooms. Friendly staff, overall very convenient.
Stayed in April 2024
Reviewed: April 24, 2024
Margaret
United States of Americait was close to shopping and dining. The room was very clean.
Stayed in April 2024
Reviewed: April 19, 2024
Elizabeth
AustraliaWe were not happy that the property’s intended approach for holding funds on a credit card (the full amount for the stay, plus an additional $100/night for possible extras) was not explained clearly to us. We expected to pay (using a different card) upfront, but this did not happen. To their credit, the manager agreed to correct the misunderstanding in the best way he could. Ideally, staff should be aware that people checking in can sometimes be very tired and jet lagged and might not fully understand what they are being told is going to happen. People should also be given the option to pay in advance (which is what we expected).
Rooms are a good size. Location is good. Very handy to the International Market Place and the beach.
Stayed in April 2024
Reviewed: April 16, 2024
Jerilyn
United States of AmericaLocation was convenient. Restaurant at the hotel was good.
Stayed in April 2024
Reviewed: April 16, 2024
Cutwright
United States of AmericaBreakfast was not included.
Staff was very friendly and professional.
Stayed in March 2024
Reviewed: April 8, 2024
Erin
AustraliaUnfortunately, like most hotels in the area, car parking was expensive as it was valet only, but it is what it is. We were very happy with the room for our 3 day stay, and would happily stay again if it was a short trip. Rooms aren't huge, so it wouldn't be ideal for a long stay.
We booked this room at the last minute as we had booked elsewhere and checked in there to find the room to be dirty. Hilton Garden Inn was able to accommodate us within an hour, all staff we encountered were friendly and helpful, the room was VERY clean, the bed was really comfortable. We didn't have a view, as it was a last minute booking, but we didn't mind at all, as we were only really in the room to sleep and shower. The location was great, opposite the International Marketplace, and walking distance to most of the Waikiki area. We actually only used our car when we were going outside of Honolulu.
Stayed in April 2024
Reviewed: April 8, 2024
Joanne
CanadaThe carpet and paint on the wall, needs an update. Also did not like the pool, there was no shade
The cleaning man was FANTASTIC!! He was always friendly worked very hard and I left my AirPods there and he turned them in......fantastic man.
Stayed in April 2024
Reviewed: March 8, 2024
Kaitlyn
AustraliaNot enough space in the lobby upon arrival. Despite requesting an early check-in in advance there was unfortunately no rooms available which is fine as its subject to availability, however there wasn't even anywhere to sit down and wait in the lobby. The receptionist at the time was not overly friendly or helpful in this matter, however a few hours later we spoke to another lady who was fabulous and helped us immediately. The beds were not overly supportive for my mother who has back issues but were still comfortable.
The location was very central and within walking distance to great shopping, food and attractions but most importantly the beach. The rooms were spacious and clean. The staff for most part were very friendly. The hotel helped us arrange our activities which was amazing.
Stayed in February 2024
Reviewed: February 24, 2024
Michiko
JapanLocation is best for my family. International marke place is just in front of it.
Stayed in February 2024
Reviewed: February 17, 2024
Gwendolyn
United States of AmericaBreakfast was not included in our packet they said.
Stayed in February 2024
Reviewed: February 15, 2024
Rafael
United States of AmericaBeing woken by the (false) emergency alarm that fired at 2 AM through the whole hotel. Parking is kind of pricey but that's the reality in Waikiki Beach, and though it has valet, I guess the cars were parked kind of far because some times it would take a little bit to get them ready.
Honest hotel at a great location in Waikiki beach (5 min walking). Staff were all very good. Lots of stores, and restaurants at a walking distance. Wifi was also good. Free towels available for the pool and to take to the beach were great! There's also convenience store at the first floor. We got the partial ocean view apartment and it has a nice balcony/view!
Stayed in January 2024
Reviewed: February 14, 2024
Marianne
FinlandAir condition blew straight towards the beds
Location and It was really clean and room was good
Stayed in February 2024
Reviewed: February 10, 2024
Genevir
CanadaThe configuration of the room
Its location
Stayed in February 2024
Reviewed: February 6, 2024
Naidenov
AustraliaFacing a construction site
Perfect location in the heart of Waikiki
Stayed in December 2023
Reviewed: January 27, 2024
Ramon
PhilippinesBreakfast was not good as I expected buffet or more variety within the budget, on day 3, we were already tired of the food (or added cost to get something else) but since it was paid in advance, we had to make do with it (my son and wife actually ate 4-5 of of the breakfast we paid for our entire stay). I also notice that there is a disjoint in the front desk, twice it happened; First I made prior arrangements (my son's room transfer) and was confirmed but when the arrangement was to be executed, front desk claim was that no arrangement was made. Second, a friend left a package in reception and when I claimed the package, front desk advice was there was none. Only them after a long wait (not counting the time in queue) that both were confirmed, that yes, 1. room arrangement and payment was made and yes, 2. the package was in reception.
The experience was ok, service and most staff were great. Room was clean and properly serviced, I like the available morning coffee in the lobby. While I did not expect paper cups and utensils in the room, I accepted it. Thanks for asking my feedback.
Stayed in December 2023
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