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Reviews of Extended Stay America Suites - Orange County - Lake Forest This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

20251 Lake Forest Drive, Foothill Ranch, CA 92630, United States of America

#4 of 4 hotels in Foothill Ranch

Guests' Choice

Review Score

Based on 234 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.4

  • Location

    7.9

  • Facilities

    6.2

  • Staff

    7.3

  • Value for money

    6.3

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No icemachine

    Location

    Stayed in July 2023

  • Reviewed: July 17, 2023

    1.0
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: July 17, 2023

    1.0
    It sucked
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Absolutely nothing

    Stayed in July 2023

  • Reviewed: July 6, 2023

    4.0
    never again
    • Leisure trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    beds were very uncomfortable, all furniture was extremely worn, sheets were clean but had permanent stains

    location

    Stayed in July 2023

  • Reviewed: June 29, 2023

    1.0
    very bad experience at this hotel
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    no reception no kitchen no dining table very poor breakfast items

    no reception no kitchen no dining table very poor breakfast items

    Stayed in June 2023

  • Reviewed: June 26, 2023

    1.0
    Don't stay here
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms had issues, poorly run facilities, no management on the weekend

    After a 500 mile motorcycle ride to get here we find the shower holder was riped off the wall and non operational and the staff wouldn't get us another room until the next day. We asked management to call us with no avail. The shower had a hole in the back of the shower head so when you hand held it...it sprayed everywhere. All of our friends rooms had problems as well. This place has really been run poorly since we last stayed here. I mean the trash out front wasn't removed from Friday and by Sunday it was overflowing. Then there was the message on the mirror when the steam hit it 🤦‍♂️🤢

    Stayed in June 2023

  • Reviewed: June 24, 2023

    1.0
    Sketchy AF
    • Leisure trip
    • Travelers with friends
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything, it was dirty and sketchy

    Nothing, it was sketchy

    Stayed in May 2023

  • Reviewed: June 13, 2023

    4.0
    won’t stay there again
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no ice maker, no gasses or plastic cups to get a drink of water I unfinished drywall repairs in hallways in

    location

    Stayed in June 2023

  • Reviewed: June 12, 2023

    4.0
    WAY too expensive for what I got.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very very old and in need of repairs. I bought a blanket & pillow from a store close by to sleep under because it looked that bad. Photo shows the burned floor & the one of the broken counter tops.

    Convenient location. Room had no smells. Room had been cleaned as best as it could be & the heating & a/c worked.

    Stayed in June 2023

  • Reviewed: June 8, 2023

    8.0
    Very good stay
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Under renovations

    overall very good

    Stayed in June 2023

  • Reviewed: June 5, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very unclean sand run down. Hall carpets with trash all over. Floors in room very dirty. Lights broken. Public trash cans overfull.

    Easy, good location

    Stayed in June 2023

  • Reviewed: May 23, 2023

    1.0
    Will never stay there again
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The facility was dirty and in serious need of repair. The toilet wouldn't flush and the bathroom door handle fell off the first day. The bathtub faucet wouldn't shut off and ran the whole time. We had a kitchenet but had no plates or cooking utensils. There was garbage under the bed and food scraps on the stove.

    The location was ok

    Stayed in May 2023

  • Reviewed: May 22, 2023

    1.0
    Never again
    • Leisure trip
    • Travelers with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place is rundown and really feels like it’s not cared for. It smells bad. The elevator does not feel safe. The other residents do not feel safe. The kitchenette was completely empty, and it took over an hour to get some plates and glasses. As for the blow dryer, they were never able to “find it”. It was a relief to leave the next morning.

    Honestly I cannot think of a single positive thing to say here.

    Stayed in May 2023

  • Reviewed: April 12, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Room 126 bed was very uncomfortable. I had to sleep in recliner chair, as the mattress caused 1 day of back pain. It took alot of walking, icing to heal and recover for a Certification Test at work.

    Got room requested. Helped to be close by to laundry room.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    2.0
    I’ll never stay here again, nor do I recommend it to anyone
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like how my room was dirty, I moved the bedside table and there was grunge all around it, quite disgusting to be honest. The hall way smelled like boiled hot dog water, it was gross. I am actually surprised I didn’t see any rodents, I did see a few flies in my room but they were too small or quick to catch them.

    I liked the location and the staff were friendly.

    Stayed in April 2023

  • Reviewed: February 9, 2023

    3.0
    This place was a dump and if it weren't for the location I would have shortened my stay.
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights

    The kitchen wasn't cleaned properly. The counters were dirty, under the sink was dirty, The tub spout was dripping and could not be tightened to stop it. All the furniture was old and beaten up badly. Light bulbs were burned out and the front desk said they didn't have any replacements. The downstairs hallway was dirty and needed to be vacuumed more frequently.

    Stayed in February 2023

  • Reviewed: February 6, 2023

    1.0
    Very Poor
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were old, tv in room didn't work, lobby was dirty.

    Stayed in February 2023

  • Reviewed: December 22, 2022

    2.0
    Very Poor
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    The facility was dirty. Appliances were broken. The fridge wasn't working. Toilet was clogged. Carpet was very dirty.

    Location. It was close to restaurants and shopping centers.

    Stayed in December 2022

  • Reviewed: November 16, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Disability Access - Non-Smoking
    • Stayed 1 night

    It was disgusting! We left after taking a quick nap to find another hotel. Dirty. Did not feel safe. 3 Sheriff's pulled up after we checked in. When we left there were people hanging around smoking cigarettes in front of the lobby.

    Stayed in November 2022

  • Reviewed: November 8, 2022

    1.0
    whole place was disappointing
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    everything. very very dirty and unclean. all rooms are disgusting and not clean, chipped, mold, peeling paint.

    nothing

    Stayed in November 2022

  • Reviewed: November 4, 2022

    1.0
    Being sent to purgatory
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights

    The place was disgustingly dirty inside and out. It looked like some of the rooms had been used to house the homeless. Trash and cigarette butts everywhere, guys hanging out in the parking lot at all hours of the night, bloodstains on the hallway wall. It was one of the worst places I have ever stayed.

    nothing

    Stayed in November 2022

  • Reviewed: October 9, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    location to work project

    Stayed in October 2022

  • Reviewed: September 26, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast

    Stayed in September 2022

  • Reviewed: September 26, 2022

    10
    Loved it!
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room had full amenities.

    Stayed in August 2022

  • Reviewed: September 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Needed a pool or jacuzzi

    Staff really nice especially Sammy who was really helpful even when he had to pull a double shift to cover for other staff.

    Stayed in September 2022

Showing 76 - 100

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