I wish you could control the a/c for each specific room and that there was more security locks on the doors.

Close to a lot of great shopping and restaurants and the staff was easy to work with. I also liked that the front doors locked by a certain time in the evening.

Stayed in August 2025

Noisy and you cannot control the AC On top, our room faced the breakfast area, offering limited privacy

Good location Good breakfast although not operated by the hotel himself

Stayed in July 2025

Everything about the parking was fine except you had to call them every time you needed in. But it is a safety factor also so I understand.

Loved the restaurant, delicious! Courteous staff Had everything I needed in a great location for me

Stayed in June 2025

No in room AC control.

Lovely finishing on a vintage space. Fantastic beds

Stayed in June 2025

The smallest of things... a kettle would have been nice. If there was one available, I honestly didn't see it. A kettle though... I was gasping for a brew.

Location... it was fantastic for everything I needed to see and do in West Holywood. The hotel has a cafe as part of its facilities. The breakfast wraps were excellent, as was the coffee. Loved it. The rooms and hotel decor looked incredible.

Stayed in June 2025

Location is really nice, hotel looks stylish, ground floor rooms feel a little bit like a hostel or a basement rooms because of lack of light and weird windows that go into the outdoor dining area. It was difficult to regulate temperature in room and also you need to tell them everyday to clean the room. Stuff was friendly and nice.

Stayed in April 2025

Easy, cool and comfortable.

Stayed in March 2025

I hate the set up of the centrally controlled AC/heating. It’s either freezing or too hot and you have to scan a QR code and send a message to reception to adjust your room temperature- such a faff!! I wasn’t keen on the new refurb - been staying here for a while and preferred the old style rooms. My friend was disturbed 2 nights of 5 and had to move rooms due to loud idiot guests making partying in the corridors and a loud tv/snoring neighbour (thin walls!). When you’re coming from the UK and jet lagged - not fun to be woken up like this…

I absolutely love the location and the laid back atmosphere the most. Walking distance to farmers market, The Grove and several great local food placed (Canters, Fat-burgers, Joan’s on 3rd etc) and good shopping. Staff are lovely. Rooms are adequate size and I enjoyed the “optional” housekeeping. The restaurant on site is very nice too but a shame it’s independent of the hotel so you can’t charge food to room. Also - top tip - they will give you bottled water for your room. I find the charging for a small bottle of water in the room a bit awful!

Stayed in March 2025

Nice design elements and comfy bed

Stayed in February 2025

TV is clunky and not intuitive

Location, restaurant, comfort

Stayed in February 2025

Very cute, friendly staff, has parking lot

Stayed in January 2025

A little bit of street noise

Decor, staff, cleanliness, location, restaurant

Stayed in February 2025

A bit noisy, but it’s too be expected. Tub is a relatively small. There is no pool in this location.

Location was perfect, many things to do all around. A cute getaway for the weekend. Clean and aesthetically pleasing. New king beds and new tv’s.

Stayed in February 2025

None

Excellent facilities and the bed and beddings were SO COMFORTABLE! Staff was very helpful and friendly and great restaurant on site.

Stayed in August 2025

Room had a very old moldy smell that was very uncomfortable. Asked to switch a room but wasn’t able to until the next night. The room I was switched to smelled better but the toilet won’t flush, and the third day my room card stopped working. Overall pretty bad experience.

Stayed in August 2025

You could hear everything from the room next-door, and it was impossible to sleep

Stayed in March 2025

No control of ac in the bedrooms. Either too cold, or if they turn it off too warm and a damp smell. No phones in the room frustrating having to go to the front desk every time. Noisy rooms, can hear neighbours clearly. Bathroom not much space for own items. Towels always left out of bathrooms on shelf in bedroom. No breakfast, and the communal areas small and not cosy.

Great location, friendly and helpful staff. Comfy beds, decent sized rooms.

Stayed in May 2025

It would be nice to be able to have a drink or a bite to eat in the evening and a closet would be nice to have

Location, decor, comfort of rooms, friendliness and helpfulness of staff.

Stayed in May 2025

The air conditioning unit was quite loud and woke me up but the team turned this off for me. I was able to hear the full conversation one morning from the room next door. This only happened on one day though.

A really cosy hotel, not very big so was rather quiet and great location. The bed was one of the comfiest I’ve ever stayed in and water pressure in the shower was idyllic. All the staff on the desk were lovely!

Stayed in April 2025

My 3rd visit to LA in 4 months and I'm a return visitor to the Pali Melrose. The location is convenient but the staff are fantastic. So friendly and always willing to help!

Stayed in February 2025

I really disliked The remodel they did. The bed was extremely uncomfortable. Room was too hot, it didn’t have its own air conditioner.

Staff was very kind. The room was spotless.

Stayed in February 2025

Decor, cleanliness, staff, restaurant, love it all

Stayed in February 2025

You can’t control the AC, you have to call the reception each time you need to change it and it’s a pain point because the room is either too cold or too hot and the fact that you can’t control it makes it even worse

Good location, spacious room

Stayed in July 2025

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Stayed in August 2025