2227 Killebrew Drive, Bloomington, MN, United States
Based on 402 hotel reviews
8.4Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 1, 2024
Michael
United StatesHorrible pillows
Location,. breakfast,.clean, friendly
Stayed in November 2024
Reviewed: November 14, 2024
Claire
GuamNothing.
Convenient and had everything we needed. The staff were super friendly!
Stayed in November 2024
Reviewed: October 21, 2024
Bobbi
United StatesThe floor I was on stuck really bad, like a sour BO smell. It kind of smelled outside but nothing like the floor I was on! Our room was fine but it hit you when you walked out of your room
Location is perfect for the mall & lightrail
Stayed in October 2024
Reviewed: October 18, 2024
Sam
United StatesThe bed was kind of low and there was no bag to put laundry
Great water pressure!
Stayed in October 2024
Reviewed: September 27, 2024
Mary
United StatesHad to ask for toilet paper after first night. When housekeepers came second day they didn't leave an extra roll and almost ran out on day 3.
Stayed in September 2024
Reviewed: September 18, 2024
Michael
United StatesThey do need more washers and dryers for the property, but if you do not need to do laundry, then it is no issue, but it is inconvenient with only one washer/dryer. There could be larger garbage bags in the room to make it easier to dispose of trash if you do not get housekeeping.
Breakfast was very good with lots of choices and served until 9:30 during the week and 10:30 on Wednesdays. The staff is very friendly and helpful. There is plenty of parking on the property. The location is great, right across from the Mall of America and they have shuttle service.
Stayed in September 2024
Reviewed: September 16, 2024
Jackson
United StatesThe bed was very hard
The location and room size
Stayed in September 2024
Reviewed: September 6, 2024
Bonnie
United StatesLots of traffic.
Convenient for our needs
Stayed in August 2024
Reviewed: August 25, 2024
Pasquale
United StatesNothing.
Great location. Clean facility. Pleasant staff.
Stayed in July 2024
Reviewed: August 20, 2024
Stacey
CanadaThe Continental breakfast was not the greatest. Few choices and unfortunately was cold
It was quiet. Close to the mall and restaurants.
Stayed in August 2024
Reviewed: August 11, 2024
Manuela
Portugal.
.
Stayed in August 2024
Reviewed: August 7, 2024
Vicky
United StatesHotel next to the airport, not sleep well at night
Perfect location
Stayed in August 2024
Reviewed: August 3, 2024
Michael
United StatesThere was an issue at the pool area which I reported to staff right away. An intoxicated guest was in the jacuzzi with my children (age 11 and 1pouhe was pouring beer on himself, in the jacuzzi and on my children. He only stopped when he had a nose bleed and left the pool area. I was there with them but had returned to my room (115) for a moment to charge my phone and when I returned this had already transpired. my children were visibly shaken and I immediately went to the front desk. They advised that the guest left the area and they would fill out an incident report. I only did not call the authorities because I did not want my children to be further bothered by this. I understand it was not the staff at fault but there should be cameras in that area to protect guests.
Cleanliness and great staff
Stayed in August 2024
Reviewed: July 30, 2024
Ralph
United StatesThere was nothing
Location
Stayed in July 2024
Reviewed: July 30, 2024
Rosita
United StatesCarpet in our room kind a dirty.
Love it! Friendly staff 😊
Stayed in July 2024
Reviewed: July 28, 2024
Marsha
United StatesNA
Loved the value. Room was spacious and was perfect location for getting to the Mall of America safely and easily.
Stayed in July 2024
Reviewed: July 26, 2024
Jamie
United StatesBreakfast was delicious and I loved the variety. Everyday, there was something different. While the rooms were roomy enough to spread out and be comfortable, they were a little dated and the floors were dingy and kinda dirty. Everything else, like the sheets and towels, was clean though, and there were no bugs. I wore shoes or slippers the whole time and used a towel to lay on the floor if I was sitting on the floor for whatever reason. The staff was wonderful and very friendly and ready to help. The pools and hot tubs were heavily chlorinated or bleached and burnt our eyes a little. I also was surprised that the pools stayed open until midnight. That was nice and actually gave us a chance to enjoy it. The jets on the hot tubs were quite violent, so we tried to just soak in the hot tub without the jets on, and that was better. The elevator first floor button was broken in the covered walkway, so we had to use the stairs everyday. It was also very hot in the first part of walkway, but otherwise very handy, if you don't want to drive everyday. The service at the T.G.I.F. was great and the food was way better than I expected. We had a great time at the MOA and if we ever come back, I'd stay here again.
Stayed in July 2024
Reviewed: July 20, 2024
Sara
United StatesHard to find the front doors at first.
Great location, clean, and quiet. The free breakfast was one of the nicest free breakfasts I’ve seen in the states.
Stayed in July 2024
Reviewed: July 9, 2024
Kelly
United StatesThe back door rarely worked with our room key.
Location to MOA was great!
Stayed in July 2024
Reviewed: June 17, 2024
Alexa
United StatesThin walls, could hear other conversations from other rooms
Stayed in June 2024
Reviewed: June 6, 2024
Leonie
AustraliaClose to Mall of America
Stayed in May 2024
Reviewed: May 13, 2024
Ryan
United StatesNo FS1 sports channel on the channel lineup.
Close to Mall of America. Clean.
Stayed in May 2024
Reviewed: April 16, 2024
Megan
United StatesCarpet in room was kinda dirty
Was a suite to share w family
Stayed in April 2024
Reviewed: April 15, 2024
Andrea
United StatesThe bed wasn’t comfortable for me
Great location
Stayed in April 2024
Reviewed: April 2, 2024
Lexi
United StatesThe breakfast area was rather small and it was hard to find a spot to sit and eat, but we did come during spring break so that is likely why it was so packed.
I liked that breakfast was included and the staff were very friendly. Overall I was surprised by how nice and clean the room was. When we go to the mall of America again, I will book here.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content