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Reviews of PINE VALLEY MOTEL

11827 South 226 Highway, Spruce Pine, NC 28777, United States of America

#5 of 6 hotels in Spruce Pine

Guests' Choice

Review Score

Based on 195 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.7

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: September 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a nice location and the staff was very polite. Room was clean and bed was comfortable after a long day.

    Stayed in September 2024

  • Reviewed: July 24, 2024

    7.0
    Ok at best.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Pretty sure we had a room that was usually rented by the hour. Mood lighting and satin sheets on the beds.

    Affordable and staff

    Stayed in July 2024

  • Reviewed: July 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    They give any room service unless you went by the office. Had to clean the coffee pot !!!! Had to take the trash our self, and had to go to office to get clean towels and toilet paper and coffee.But we didn't complain we truly have been to worst places. It wasn't so bad that we wouldn't try it again. THANKS

    It was clean and nice !!!! And it was quiet!!!

    Stayed in July 2024

  • Reviewed: June 27, 2024

    8.0
    Great value for the area.
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The sheets are polyester satin and very hot, not to mention slippery.

    The room was very clean. I have never stayed in a hotel/motel with so many lighting options in a room. The mattress was firmness was great.

    Stayed in June 2024

  • Reviewed: June 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Just tarred the parking area. Got tar all over my car and shoes. Had to park in the grass to avoid dragging it in the room.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Ice machine didn’t make enough ice.

    Close to all the things we like to do.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside needs improvements.

    Eating place close

    Stayed in April 2024

  • Reviewed: February 20, 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv small

    Clean, smells good, lights

    Stayed in February 2024

  • Reviewed: January 26, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Queen Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Better blinds on the windows with definitely be advised, the Room I stayed in was 52 and it took the hot water forever to heat up and lastly the memory foam beds weren't all that comfortable to me.

    The rooms were clean and had a decent frigerator and plenty of space for at least four people. The accommodation was roomy and the microwave and counterspace was highly appreciated.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    7.0
    Great location, friendly owners, remodel will elevate it even more.
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the rooms are a bit rundown (but they are going through a remodel so that should change soon). We had some rowdy guests staying near us and they were loud. Sounded like there was some fighting.

    Great location, rooms clean, staff and owner responsive

    Stayed in December 2023

  • Reviewed: January 3, 2024

    7.0
    Good value, convenient location, the remodel will help!
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Some rooms are rundown (but the owner is in the middle of a full site remodel). Unfortunately, there were some rowdy guests in a couple of rooms near us and they kept us up some at night.

    Good location, nice owners.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    7.0
    It was a nice stay besides check in. Just hope theyhire more employees before my next stay there.
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    They had the maintenance man doing all the jobs which I think it’s messed up. Shouldn’t over work people or take people for granted. I would know, I own my own business. Took 45 mins to check in because they don’t have someone running the front desk, had maintenance man running it and he had no idea what he was doing and he looked over worked

    I liked the Roku tv. And it was nice and clean

    Stayed in December 2023

  • Reviewed: November 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Bed could have been softer. No window curtains. Shower knob was not fully working.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    7.0
    Pretty decent for a roadside motel, its clean.
    • Leisure trip
    • Group
    • Queen Room with Garden View
    • Stayed 2 nights

    The front lobby/check-in area is pretty junky. The rooms could use updating. It does appear they are trying to update, though as there was boxes of furniture all in the lobby.

    The main lobby looked scary; looked like maybe they were renovating, but it was nowhere near done, however, we were pleasantly surprised to find our room was very clean. Staff was friendly enough , no breakfast but overall it was a good stay.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Enjoyed our stay. Clean rooms. Maintenance was wonderful.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn’t a handicapped room. Beds were too far off floor had to have a step stool to get in them. No towel racks in bathroom near shower. Still renovating rooms .Didn’t empty our trash daily.

    Cleanliness of room. Location was ideal close to several restaurants.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    Overall it was great!
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Room fragrance was a little strong. Management addressed it with cleaning staff. There was no towel rack it bathroom to hang towel after shower, but manager was made aware and will have one installed in room. They have undergone repairs and renovations.

    Conveniently located near food, gas events and recreation. The mountain views were spectacular as we went to see the fall leaves of changed colors. We had a wonderful time.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    6.0
    While the facilities were not the best, the staff was very friendly and helpful!
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It was not quite as up to date as some we have stayed at. Not enough plug in. No usb plugs. No hair dryer.

    It looks as tho the hotel is undergoing renovations, there were a lot of things that needed repair but as soon as we pointed out the things that needed repair in our room the staff was quick to fix it. They even moved us to another room so they could make repairs

    Stayed in October 2023

  • Reviewed: September 28, 2023

    8.0
    We will go back in the near future
    • Business trip
    • Couple
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    No ice or vending machines in our building.

    The whole atmosphere

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Stay was comfortable.
    • Leisure trip
    • Group
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    There was not enough hooks in the bathroom or a table to put clothing and toiletries on when getting ready to shower. And the chair in the room was broken.

    The owner was very congenial and answered all our questions about where to eat and what to do in the area.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Great motel and best price in the area for what it offered
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Just a few details would make this a perfect review. The smoke detector was missing. Some splatter of paint etc from remodel was here and there

    Remodeled rooms were well done

    Stayed in September 2023

  • Reviewed: July 31, 2023

    8.0
    Outward appearance belies very clean, comfortable room.
    • Leisure trip
    • Solo traveler
    • Queen Room with Garden View
    • Stayed 2 nights

    Absolutely minimal hand soap provided. Drink vending machine sold out. No one at registration desk, contacting by cell phone awkward.

    Very clean and tidy in room. Bathroom worked well, plenty hot water quickly. Wifi worked well. TV good.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean

    Newly remodeled

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Basic, no frills room.
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaner they use in the room has a scent that is rather overpowering. Hard pillows. Outside of the motel needs cleaning up. I was nervous when I pulled up, especially since I paid online. The room was satisfactory though. Bath mat for inside the shower was hanging on the towel bar and looked dirty so I didn't use it.

    It was quiet. Room appeared clean. Staff was pleasant. Wifi and air conditioner worked well. Bed is memory foam and was firm but comfortable

    Stayed in July 2023

  • Reviewed: July 16, 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    There were trash all over the place & I think they rent to locals which I didn't like. It'd be a nice place if it was kept up a bit.

    I liked the employee. He got me exactly what I needed towels, hairdryer etc. He was very friendly

    Stayed in July 2023

Showing 1 - 25

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