11827 South 226 Highway, Spruce Pine, NC 28777, United States of America
#5 of 6 hotels in Spruce Pine
Guests' ChoiceBased on 195 hotel reviews
7.1Cleanliness
7.9
Comfort
7.9
Location
8.4
Facilities
7.2
Staff
8.4
Value for money
7.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 2, 2024
Kelleyjo
United States of AmericaIt was a nice location and the staff was very polite. Room was clean and bed was comfortable after a long day.
Stayed in September 2024
Reviewed: July 24, 2024
Ken
CanadaPretty sure we had a room that was usually rented by the hour. Mood lighting and satin sheets on the beds.
Affordable and staff
Stayed in July 2024
Reviewed: July 21, 2024
Tino
United States of AmericaThey give any room service unless you went by the office. Had to clean the coffee pot !!!! Had to take the trash our self, and had to go to office to get clean towels and toilet paper and coffee.But we didn't complain we truly have been to worst places. It wasn't so bad that we wouldn't try it again. THANKS
It was clean and nice !!!! And it was quiet!!!
Stayed in July 2024
Reviewed: June 27, 2024
Paul
United States of AmericaThe sheets are polyester satin and very hot, not to mention slippery.
The room was very clean. I have never stayed in a hotel/motel with so many lighting options in a room. The mattress was firmness was great.
Stayed in June 2024
Reviewed: June 14, 2024
Wendy
United States of AmericaJust tarred the parking area. Got tar all over my car and shoes. Had to park in the grass to avoid dragging it in the room.
Stayed in June 2024
Reviewed: May 28, 2024
Robin
United States of AmericaIce machine didn’t make enough ice.
Close to all the things we like to do.
Stayed in May 2024
Reviewed: May 2, 2024
Richard
United States of AmericaOutside needs improvements.
Eating place close
Stayed in April 2024
Reviewed: February 20, 2024
Matthew
United States of AmericaTv small
Clean, smells good, lights
Stayed in February 2024
Reviewed: January 26, 2024
John
United States of AmericaBetter blinds on the windows with definitely be advised, the Room I stayed in was 52 and it took the hot water forever to heat up and lastly the memory foam beds weren't all that comfortable to me.
The rooms were clean and had a decent frigerator and plenty of space for at least four people. The accommodation was roomy and the microwave and counterspace was highly appreciated.
Stayed in January 2024
Reviewed: January 4, 2024
Guy
United States of AmericaSome of the rooms are a bit rundown (but they are going through a remodel so that should change soon). We had some rowdy guests staying near us and they were loud. Sounded like there was some fighting.
Great location, rooms clean, staff and owner responsive
Stayed in December 2023
Reviewed: January 3, 2024
Guy
United States of AmericaSome rooms are rundown (but the owner is in the middle of a full site remodel). Unfortunately, there were some rowdy guests in a couple of rooms near us and they kept us up some at night.
Good location, nice owners.
Stayed in December 2023
Reviewed: December 31, 2023
Makayla
United States of AmericaThey had the maintenance man doing all the jobs which I think it’s messed up. Shouldn’t over work people or take people for granted. I would know, I own my own business. Took 45 mins to check in because they don’t have someone running the front desk, had maintenance man running it and he had no idea what he was doing and he looked over worked
I liked the Roku tv. And it was nice and clean
Stayed in December 2023
Reviewed: November 26, 2023
Jagadish
IndiaBed could have been softer. No window curtains. Shower knob was not fully working.
Stayed in November 2023
Reviewed: October 30, 2023
Jessica
United States of AmericaThe front lobby/check-in area is pretty junky. The rooms could use updating. It does appear they are trying to update, though as there was boxes of furniture all in the lobby.
The main lobby looked scary; looked like maybe they were renovating, but it was nowhere near done, however, we were pleasantly surprised to find our room was very clean. Staff was friendly enough , no breakfast but overall it was a good stay.
Stayed in October 2023
Reviewed: October 23, 2023
Robin
United States of AmericaIt wasn’t a handicapped room. Beds were too far off floor had to have a step stool to get in them. No towel racks in bathroom near shower. Still renovating rooms .Didn’t empty our trash daily.
Cleanliness of room. Location was ideal close to several restaurants.
Stayed in October 2023
Reviewed: October 19, 2023
Catrina
United States of AmericaRoom fragrance was a little strong. Management addressed it with cleaning staff. There was no towel rack it bathroom to hang towel after shower, but manager was made aware and will have one installed in room. They have undergone repairs and renovations.
Conveniently located near food, gas events and recreation. The mountain views were spectacular as we went to see the fall leaves of changed colors. We had a wonderful time.
Stayed in October 2023
Reviewed: October 11, 2023
Bonnie
United States of AmericaIt was not quite as up to date as some we have stayed at. Not enough plug in. No usb plugs. No hair dryer.
It looks as tho the hotel is undergoing renovations, there were a lot of things that needed repair but as soon as we pointed out the things that needed repair in our room the staff was quick to fix it. They even moved us to another room so they could make repairs
Stayed in October 2023
Reviewed: September 28, 2023
Alice
United States of AmericaNo ice or vending machines in our building.
The whole atmosphere
Stayed in September 2023
Reviewed: September 17, 2023
Elizabeth
United States of AmericaThere was not enough hooks in the bathroom or a table to put clothing and toiletries on when getting ready to shower. And the chair in the room was broken.
The owner was very congenial and answered all our questions about where to eat and what to do in the area.
Stayed in September 2023
Reviewed: September 5, 2023
David
United States of AmericaJust a few details would make this a perfect review. The smoke detector was missing. Some splatter of paint etc from remodel was here and there
Remodeled rooms were well done
Stayed in September 2023
Reviewed: July 31, 2023
Dmeig
United States of AmericaAbsolutely minimal hand soap provided. Drink vending machine sold out. No one at registration desk, contacting by cell phone awkward.
Very clean and tidy in room. Bathroom worked well, plenty hot water quickly. Wifi worked well. TV good.
Stayed in July 2023
Reviewed: July 26, 2023
Michael
United States of AmericaClean
Newly remodeled
Stayed in July 2023
Reviewed: July 20, 2023
Christine
United States of AmericaThe cleaner they use in the room has a scent that is rather overpowering. Hard pillows. Outside of the motel needs cleaning up. I was nervous when I pulled up, especially since I paid online. The room was satisfactory though. Bath mat for inside the shower was hanging on the towel bar and looked dirty so I didn't use it.
It was quiet. Room appeared clean. Staff was pleasant. Wifi and air conditioner worked well. Bed is memory foam and was firm but comfortable
Stayed in July 2023
Reviewed: July 16, 2023
Connie
United States of AmericaThere were trash all over the place & I think they rent to locals which I didn't like. It'd be a nice place if it was kept up a bit.
I liked the employee. He got me exactly what I needed towels, hairdryer etc. He was very friendly
Stayed in July 2023
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