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  5. Reviews of Quality Inn Kingston Springs

Reviews of Quality Inn Kingston Springs This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

116 Luyben Hills Rd, Kingston Springs, 37082, United States of America

#2 of 2 hotels in Kingston Springs

Guests' Choice

Review Score

Based on 238 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2024

    8.0
    It Really is a Good Value
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The light over the sink didn't work. I had a hard time seeing because there were no overhead lights. All lamps. Found someone else's hair in the tub. Toilet clogged and I plunged it myself.

    I like how easy it is to get to from I 40. The price is okay. This was my 3rd time to stay there. Will be staying again. Except for the hair on the shower wall, the room was clean.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    8.0
    Quick Trip
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Not enough restaurants on this exit/road. I ate more Sonic than I wanted to.

    Price is nice. Easy to get to from the highway.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Sleeping Single In a King Size Bed
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's not too close to Nashville. It's not far though. Price is good.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    We will explore other properties when we return to the area.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The mattress was horrible, with lumps at regular intervals. The pillows continued the lumpy theme. The tv worked the first night but upon returning for the second night got only a black screen. The toilet seat was secured on only one side causing a bit of a shock when fist seated and the grout in the bathroom could use a good cleaning. Skipped the breakfast as it had only powdered egg patties and no meat. Cereal proved a poor option with no milk. Didn't have the normal yogurt and fruit as is usually offered in other properties.

    There was not much to like about the property except the location, I was only 10 minutes from my destination. Wifi was strong and as is typical, open. Heating system worked well, taking only a few minutes to warm the room. Water pressure was very good with no changes in temperature during showers and the carpet appeared recently replaced.

    Stayed in March 2024

  • Reviewed: November 9, 2023

    6.0
    Nothing else
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    House keeping needs a lot. Spider webs everywhere. No bath towel. TV was a trouble.

    Staff was good. Breakfast was OK. Not special hot.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Asked for handicap, ended up on second floor

    Stayed in October 2023

  • Reviewed: October 28, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Easy access, just off the highway, for a trans-con road trip. Convenient and clean whicle just passing through

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast.

    Clean. Comfy beds. Easy access

    Stayed in August 2023

  • Reviewed: September 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast and communication between night staff and morning staff.

    The staff did not communicate the breakfast time correctly and then they were late past the morning staff schedule. After they were prepared we felt it was the most disappointing part of the stay. Not sure if we would stay here again or not. The location was its best feature to fit our tight time frame.

    Stayed in September 2023

  • Reviewed: July 3, 2023

    6.0
    Ok
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Property basically hung out at door from a couple in our group and kept asking if they were done at 9am, then they came by twice in 5 minutes while we loaded our motorcycles to see if we were done in our room, It was 9:30! I finally had to tell him, when he sees our bikes gone, THEN we are done.

    The prices in the area for hotels was a lot higher. So the value was there. Location was good.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    8.0
    Clean quiet nice staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast not allowed to be taken to the privacy of my own room

    You get what you pay for but was pleasant and quiet

    Stayed in June 2023

  • Reviewed: May 17, 2023

    6.0
    It was okay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom shower wall needs repairing

    Bed was comfortable

    Stayed in May 2023

  • Reviewed: March 25, 2023

    7.0
    Comfortable but some employees need customer service training
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The guy working the desk at around 10pm was rude. He told me to "hurry up" when it was time to sign for my credit card. He acted like we were interrupting something.

    Bed was very comfortable!!

    Stayed in March 2023

  • Reviewed: January 25, 2023

    6.0
    Not what expected
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Asked for first floor due to mobility issues told those were for smokers and people with pets. Agreed to upstairs, gathered all our things, went up the stairs and the keys didn't work. Went down to have them replaced and was given a downstairs room so belonging had to be carried down again. Bath tub was very deep and a challenge to even try to get in. Hard dog food on the carpet in the vanity are.

    Convenient to find. Beds comfortable,. Quite . Breakfast ok, but no staff around if you had a question.

    Stayed in January 2023

  • Reviewed: January 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had no tissues in our room but everything else was very good. The breakfast was well stocked but there was not an assistant to help us with certain needs. Also the bathrooms were out of order.

    Very surprisingly well decorated room with very comfortable bed!

    Stayed in January 2023

  • Reviewed: September 28, 2022

    6.0
    Good place but no laundry + a lot of truck stop noise
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No washing machine. Location was right next to a truck stop so it was noisy with the truck engines running all night.

    Working Wi-Fi, fridge, and microwave. Good bed.

    Stayed in September 2022

  • Reviewed: September 2, 2022

    7.0
    would stay again
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    could be a little cleaner

    beautiful town easy to freeway

    Stayed in August 2022

  • Reviewed: July 25, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The poor lady at the front desk needs to hire more help. I felt so bad for her. The room was clean but there was a cricket chirping all night...too tired to do anything about it

    Check in was very accommodating considering how late we got in.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Construction and it was pet friendly. I don't have pets.

    Room was spacious and bed was comfortable and clean.

    Stayed in July 2022

  • Reviewed: July 21, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The AC was not on when we got there and it took a couple hours to cool the room.

    Great location. The little girl at the front desk was soo sweet!!!! The bed was comfortable and the room was clean. A good stop and good price while passing through.

    Stayed in July 2022

  • Reviewed: May 28, 2022

    8.0
    good stay for price along interstate.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    older property with many of the issues that brings. updating needed but expected.

    convenient to our destination reasonable price staff responsive to requests

    Stayed in May 2022

  • Reviewed: May 25, 2022

    6.0
    it’s OK OK
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it’s OK OK

    it’s OK OK

    Stayed in May 2022

  • Reviewed: May 23, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms had fleas my son was bit many times didn't stay long.

    Had fleas was not a very good stay.

    Stayed in May 2022

  • Reviewed: May 19, 2022

    8.0
    We stayed here for value on the room. Was a good stay
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not much

    Clean room. Good service.

    Stayed in April 2022

Showing 1 - 25

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