Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Connecticut hotel reviews
  4. Meriden hotel reviews
  5. Reviews of Quality Inn & Suites

Reviews of Quality Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2090 North Broad Street, Meriden, CT 06450, United States

#5 of 6 hotels in Meriden

Guests' Choice

Review Score

Based on 129 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.6

  • Location

    6.0

  • Facilities

    5.2

  • Staff

    5.6

  • Value for money

    4.9

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 24, 2025

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee or coffee maker in the room, no enough towels. Breakfast was offering while I booked but was nothing in the dining room in the morning. Should be from 6:30 am thru 9am but the dining area was dark and not one to ask why. For the price I paid was not woo. I won’t used the same location next time. Terrible service

    Bed was comfortable

    Stayed in June 2025

  • Reviewed: November 18, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The guy at the front desk attitude was bad

    Stayed in November 2024

  • Reviewed: September 18, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast. Hairdryer not working. Rooms beside & above produced a lot of noise

    There was NO BREAKFAST. A main reason for booking at Quality Inn

    Stayed in September 2024

  • Reviewed: September 12, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated

    Clean bathrooms

    Stayed in September 2024

  • Reviewed: July 15, 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Chose and paid for a non smoking room. Was given a smoking room anyways. The rooms are dirty, very outdated and not well kept.

    I asked for a refund and chose to stay elsewhere. The owner was apologetic and did not argue. Received a refund and left.

    Stayed in July 2024

  • Reviewed: June 22, 2024

    3.0
    Won't stay at that Quality Inn
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was worn out extremely uncomfortable had a dip in it Bathroom layout is terrible the towel rack fell off the wall chalking was dirty and missing trim around tub spout

    Price and easy to find

    Stayed in June 2024

  • Reviewed: June 9, 2024

    5.0
    I made my decision to stay at this hotel based on location and the fact that they had breakfast included. This is false
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The property advertised “breakfast included” online and they did NOT have breakfast included.

    Room was good

    Stayed in June 2024

  • Reviewed: May 25, 2024

    3.0
    I wish I didn’t get the room because it was falsely advertised
    • Business trip
    • Group
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They advertise free breakfast but did not serve breakfast. I purchased a smoking room but the front desk said I couldn’t smoke.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was uncomfortable and the rooms are outdated. I felt like I went back in time.

    Great parking

    Stayed in May 2024

  • Reviewed: December 26, 2023

    5.0
    Good one night stay.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No complimentary breakfast as advertised. Really tiny bathroom, staff hidden in back office all the time.

    Good rate for a clean comfortable room.

    Stayed in December 2023

  • Reviewed: October 9, 2023

    5.0
    Just bearable.
    • Leisure trip
    • Group
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast as listed on booking site. Room was dirty and badly stained furniture.

    Lobby was decent and clean.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    3.0
    The staff were the worst I have ever dealt with at a hotel......luckily only stayed one night
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    There was no hot water in the morning and could not shower before checkout....they said they were doing laundry and to give it 5 minutes.....if did not have my daughter with me the guy at the desk would be hurting.....was a total ass...also there was no breakfast as advertised

    nothing.......place is a dump

    Stayed in September 2023

  • Reviewed: August 29, 2023

    4.0
    The room seemed clean and it was comfortable but the whole hallway wreacked cigarette smell.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like cigarettes, no feee breakfast as advertised (paid for).

    Location and convenience

    Stayed in August 2023

  • Reviewed: August 28, 2023

    3.0
    Would never stay here again. False advertisement NO BREAKFAST or CoFFEE! Mischarging
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Advertised breakfast and didn’t have any, not even coffee. My shower was like warm even telling Front desk there was no hot water. After paying cash at the hotel for the room, they asked for a card on file for incidentals. I gave them my bank card to keep on file and they also charged my card For the price of the room, then argued with me that there was no charge on my card. Even though the money was deducted from my account. I had to threatened to get the police involved. Thankfully my bank took the charges off and reimbursed my account.

    There was no breakfast or coffee

    Stayed in August 2023

  • Reviewed: April 22, 2023

    3.0
    Horrible!
    • Leisure trip
    • Family with young children
    • Two King Bed Suite- Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no hot water, could not get an extra blanket, and no breakfast as promised when we reserved the room. I complained about no hot water he said we reset the boiler you should be all set now. I said we are checking out and there is no breakfast! The toilet was not securely attached to the floor!

    price and they have two king beds in the same room

    Stayed in April 2023

  • Reviewed: April 22, 2023

    5.0
    Okay, but could have been better
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wall paper pealing Looking a bit rundown Not even any good creamer available In lobby

    Clean enough/ easy check in

    Stayed in April 2023

  • Reviewed: April 16, 2023

    3.0
    Dot advertise for servcies you knowingly do not offer
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast was advertised (and booked on this basis) but not available on the day (or at all talking to receptionist) Told it was not doing breakfast but to difficult to remove from booking sites !!!! this needs to be rectified as advertising under false pretences

    Stayed in April 2023

  • Reviewed: March 13, 2023

    5.0
    Misinformation.
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The website indicated breakfast included. That was not the case The clerk argued with me that it was not up to quality inn to set their standards of whether or not they have breakfast. He indicated that all I wanted was everything for free and that I should go to the Marriott and pay for breakfast. It was kind of rude and insulting. They should make sure the website is correct.

    Room was clean, fair price.

    Stayed in March 2023

  • Reviewed: January 8, 2023

    3.0
    The smell were terrible
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Terrible smell in the corredor, I was denied restroom service in the lobby by the front desk telling me that they did not have a bathroom in the lobby, were they did have.

    Stayed in January 2023

  • Reviewed: December 17, 2022

    3.0
    lousy, but I needed a place to sleep close by
    • Solo traveler
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The HEAT blew out Cold air in December. Needed to request an extra blanket. Coffee machine needed a good scrubbing No breakfast, this is why I booked with you, it said breakfast. I did see the clerk or manager or owner or employee at the front desk less , often almost never. very slow in reacting to the needs of of there guest.

    The beds and bathrooms were well cared for and clean. close to my son's hospital and the home of my daughters

    Stayed in December 2022

  • Reviewed: November 14, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Person at the check in counter wasn't welcoming at all and seemed to not want to be bothered. Ceiling in the bathroom had black mold. T.V. didn't work. Listing said breakfast was available but no breakfast was available and in the morning when we asked we were told "no breakfast".

    Beds were comfortable.

    Stayed in November 2022

  • Reviewed: October 13, 2022

    5.0
    It's an older hotel starting to show its age.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    They advertised breakfast but "unfortunately" they were not serving it. Wallpaper was peeling, and you could tell the mattresses and curtains were very old.

    I liked that they had a room available and that it was reasonably clean. I also liked that when I asked the manager to move my room because there were 10 people partying in the room next to ours, he addressed the party. I liked that it had a lobby entrance and not doors to the parking lot.

    Stayed in October 2022

  • Reviewed: September 22, 2022

    3.0
    I would not recommend this hotel. Hotel is in definite need of a remodel.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I asked for non smoking, but the rooms that allowed smoking made my non smoking room smell!! My bed was hard with a dip in the middle. Desk chair was broken. Both back & hydraulic switch. Desk was sticky, note pad had grease all over it. Shower refused to get hot, but remained warm and then just shut off by itself. Huge gap under door in which you could put your hand under & through. Toilet seat was wobbly. I could not complain to front desk because front desk was never around.

    nice area

    Stayed in September 2022

  • Reviewed: September 18, 2022

    5.0
    Disappointed, no coffee, no breakfast.
    • Business trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Offer breakfast and area closed, no coffee, why they allow to lease of don't accomplish the offered items on the website

    Location easy to find

    Stayed in September 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: