9820 Birch Bay Drive Southwest County Road 77, Nisswa, MN 56468, United States
#2 of 8 hotels in Nisswa
Guests' ChoiceBased on 101 hotel reviews
9.1Cleanliness
9.2
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
9.0
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2025
Elizabeth
United StatesNeed more lights in the room
NA
Stayed in May 2025
Reviewed: April 2, 2025
Jessica
United StatesHaving to leave after just one night
The view, jacuzzi arcade and good food
Stayed in March 2025
Reviewed: April 2, 2025
Debra
United StatesI know this property very well because I have a lake cottage nearby. My cottage is not winter proof so I decided I would stay here when I needed to visit Baxter for some business. My stay was in January and it was extremely cold out, -18 below zero. The only problem was that there was almost nobody in the hotel and if I had gotten in trouble somehow or fallen or had a problem, it would’ve been very hard to find anybody to talk to. The restaurant was open and made me some takeout food. But it’s hard for me to give this a superior rating because really there was nothing going on there. It was dead quiet and I was one of probably five people staying in the entire complex.
Stayed in January 2025
Reviewed: March 27, 2025
Fawn
United StatesThe thermostat for the fireplace wasn't working so I only got it to work for a few minutes. Also, I tried to close the blinds, and they fell and hurt my shoulder.
The outdoor hot tub seemed like it wouldn't be a good idea in the cold climate, but it was my favorite part. Sitting in the hot tub in the snow was amazing!
Stayed in March 2025
Reviewed: March 25, 2025
Hayley
United StatesI’d imagine in summer it’s crowded with smaller spaces like pool, beach, pickle ball areas aren’t very large.
Clean, modern, spacious
Stayed in March 2025
Reviewed: March 17, 2025
B
United StatesThere is one suggestion we stayed in one of the cabins, and although the sun is very beautiful and having that bright sun coming in in the bay windows or the big windows, it would be nice to have some sort of curtain or shades so that it wasn’t so blinding by the sun
But the space and everything was really nice would’ve loved to see it be nicer outside though, but it was snowing so it’s all good but still very pretty
Stayed in March 2025
Reviewed: March 7, 2025
Amy
United StatesEverything
Stayed in March 2025
Reviewed: February 10, 2025
Lu
United StatesCould have used extra blankets in bedrooms.
Large spacious home. Clean. Great amenities
Stayed in February 2025
Reviewed: December 1, 2024
Judy
United StatesWe were given a cabin directly across the street from new construction, which we weren’t told about. This was a Thanksgiving retreat and the noise of the construction was loud. Certainly not ideal for a peaceful retreat. The staff should have told us and at least given us the option of other accommodations if available. For the price this was very disappointing. Also, none of the numerous tvs could not access regular channels. We called and were told to follow the directions in the resort packet. Of course we did this but to no avail. The following day we again complained. Staff was sent over and apparently all the tvs needed updating which we wouldn’t have been able to do. Even after the updating the main tv could only be controlled standing and pointing the remote to the side and back of tv. Certainly needs attention.
The 3 bedroom woodsmoke cabin was really nice, very modern with all amenities one could want.
Stayed in November 2024
Reviewed: December 1, 2024
Diana
United StatesA little tough to regulate room temp, but not a huge deal.
The view was spectacular! Bed was comfortable, hotel was quiet, and we loved the jacuzzi tub after a bitter cold night.
Stayed in November 2024
Reviewed: October 29, 2024
Bernardine
United StatesWe were in room 101 The room directly above us was really loud. People running around (i think there were small children). This continued for over an hour.
Rooms were recently redone. TV was great. The pool, spa sauna, wonderful. Good food at restaurant and it was nice to have live music.
Stayed in October 2024
Reviewed: October 2, 2024
Anderson
United StatesNothing
Everything
Stayed in October 2024
Reviewed: August 9, 2024
Nancy
United StatesNo breakfast available unless you preorder
Great location.
Stayed in August 2024
Reviewed: June 22, 2024
Karen
United StatesOne of our family had to sleep on sofa bed and it was extremely uncomfortable. Had metal bracket that hits you in the spine. Please replace with better design. The bar can be loud but things quieted down by 11 or so.
The suite was very nice. Great deck well equipped kitchen and clean and modern
Stayed in May 2024
Reviewed: April 25, 2024
Diane
United StatesOnly that we couldn’t stay longer!
The location was perfect… on the lake with boat launch, outdoor patio, beach, onsite bar & restaurant. It was quiet (we were there off-peak), clean & comfortable. Our room included a kitchenette & fireplace. The rooms are all lake-facing. Dogs are welcome! The best costumer service I’ve experienced in a very long time - The front desk staff went over & above. The service in the restaurant was great with our group as well.
Stayed in April 2024
Reviewed: March 31, 2024
Rhonda
United StatesI sign in front of building the building were to check in at would be nice. I really would have liked a print out of my bill. Or emailed to me right away. Also showed we had a jacuzzi tub in our room and there was not.
Everything was good but would be nice to have pool and sauna and hot tub open till 10pm not 8pm and if restaurant would be open every night. We were resort owners and these are the things I suggest and would think could improve it.
Stayed in March 2024
Reviewed: February 19, 2024
Benjamin
United StatesI really wish the bar/resturant had been open it was our 5th anniversary and it drastically changed our night by not being open. Pretty annoying but not a trip ruined.
Great and great
Stayed in February 2024
Reviewed: January 11, 2024
Diane
United StatesEvery staff we had contact with were friendly and helpful, even going out of their way. The rooms were nicely decorated, clean, and well stocked. One thing we were missing was quickly provided. The activity center was a fun place to spend a bit of time. Would absolutely stay again.
Stayed in January 2024
Reviewed: December 4, 2023
Kathryn
United StatesWe had an issue with the wait staff at the restaurant, which we addressed with the manager the next morning.
The outdoor heated pool and outdoor hot was amazing in December! The sauna is very large as well. Views of the lake were beautiful. The live music at the bar was exceptional! We also really enjoyed the games in the arcade.
Stayed in December 2023
Reviewed: November 20, 2023
David
United StatesNothing
Everything was great
Stayed in November 2023
Reviewed: November 19, 2023
Nicole
United StatesClub Q was awesome, huge sauna, nice pool and hot tub
Stayed in November 2023
Reviewed: November 7, 2023
Sande
United StatesSo many deer getting to and from building
Clean, beautiful view, and many things to do for children and adults
Stayed in November 2023
Reviewed: September 25, 2023
Abraham125
United StatesComfortable bed. Cleanliness of the room. View from the balcony was great!
Stayed in September 2023
Reviewed: August 30, 2023
Brandy
United StatesAdvertised items not available - paddle boards, bon fires for s’mores.
Great staff and location. Loved our jacuzzi suite.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content