Nothing

Clean and comfortable.

Stayed in August 2025

Everything-this was fantastic! An old train station! Very cool idea. Staff was friendly, room was clean. I whirls definitely stag here again.

Stayed in August 2025

Great location and lovely building. Perfect for the steamtown museum, which is really worth the effort to see and the Office mural 😊.

Stayed in August 2025

There are several stairs to climb when entering, and the doors open manually, so doing that with 4 suitcases was a bit tricky. I would switch to automatic doors, or more clearly directing to the accessibility route (if one exists).

Very friendly staff, easy and comfortable stay.

Stayed in August 2025

The coffee specialty drinks and the regular coffee at the Station cafe was very weak.

beautiful lobby. Quick check in and check out. Nice spacious room

Stayed in August 2025

The bathrooms are a little tight.

The lobby and dinning area are beautiful and historic. The rooms are quiet.

Stayed in August 2025

A little worn here and there

Very elegant And grand. Room was comfortable and clean. All the staff were amazing.

Stayed in August 2025

I would struggle to find any criticism of the hotel itself, we had a lovely time.

My friend and I were over for a wedding in the area and this hotel was a luxurious treat for us. The location was ideal when coming into Scranton after a long drive and the room was cozy and perfect after long days.

Stayed in August 2025

Nothing I can think of

The room was clean with good quality furniture and linen.

Stayed in August 2025

Beautiful historic courthouse, now a hotel. Easy access from anywhere in the Scranton area. Rooms were clean and modern with very comfortable beds. Within walking distance to the current Lackawanna County Courthouse which boasts beautiful grounds and walking area.

Stayed in August 2025

Every room is different. Definitely some better than others. Fortunately, they were nice and allowed us to switch rooms.

Very cool historic building - an old train station. Very pretty.

Stayed in July 2025

There wasn't anything that I didnt really like.

I loved the building and how big it was.

Stayed in July 2025

Parking area

Beautiful and historic

Stayed in August 2025

They don't have any microwaves in the rooms

It was good and large portions

Stayed in July 2025

The lobby area wa stunning. I felt like we stepped back in time right into a gilded age train station with marble walls, Tiffany glass ceilings and beautiful mosaic panels. A unique and fun experience!

Stayed in June 2025

At check in, I had to give my credit card to the hostess to use the computer I the back room. I did not like that. There should be adequate he k in computers at the front desk. I checked out on line and was advised I would get an email receipt which did not occur.

Instant hot water in the faucets. Bed was very comfortable. I ate breakfast in the dining room which was very nice with good food.

Stayed in June 2025

location

Stayed in July 2025

Bathroom was kind of small and outdated with a short, wobbly-toilet; they charge for parking; the main restaurant was only open on weekends; not much to offer during breakfast that wasn't super expensive

Gorgeous old historic building, fair priced hotel restaurant bar (Trax), friendly staff, mostly-comfortable beds (a little on the firm side)

Stayed in July 2025

room was a little outdated and shabby not dirty just a little hot, musky smelling, dusty, and ceiling mold in bathroom little thing like that that make a place feel dated and not luxurious

good price and location was great

Stayed in July 2025

Large comfortable room in a beautiful conversion of an old train station. The attached bar/ restaurant was a good gathering place after a long day.

Stayed in July 2025

The only minor downside was that the bathroom in our room was a bit small, and the ac unit was overly loud and kicked on a lot, lol. But it didn’t take away from an overall great experience. I'd definitely stay here again

My stay at the Radisson in Scranton exceeded my expectations in the best way. The hotel was fresh, clean, and located in a decent area  I had initial concerns about crime, but there was absolutely no need to worry. The check-in experience was smooth and pleasant thanks to the front desk clerk, who was amazing  respectful, helpful, and genuinely welcoming. Our room was comfortable, and the shower was a highlight: hot water with great pressure that never ran out!

Stayed in July 2025

Pillows were not good, hard to get out of parking lot

Charm, quiet,

Stayed in July 2025

Great, historic and unique stay!

Stayed in July 2025

There was a musty smell in the room, probably from the loud and very old air conditioner. Also, there were no real curtains in our room, so we popped up at 5:30am when the sun came blasting in the room.

The hotel itself is beautiful and in a central location. The room has nice train themed decorations. Staff were friendly and helpful.

Stayed in July 2025