The A/C was extremely noisy, to the point that at night we had to turn it off to be able to sleep. The bathroom was okay but not great, the shower could've been in better shape. The TV could've been smart though so instead of US TV Channels, we could've watched some YouTube or streaming. The breakfast is pretty bad value for the cost considering there is an iHop 2 minutes away.

The location and the beds were great. The space in the room was also very good although I would've appreciated a desk or place to put a laptop to work/write on. It had a ton of outlets and overall there wasn't a ton of outside noise.

Stayed in August 2025

I extended my stay another day and they charged me a different price as well as another holding fee

How clean it was.

Stayed in August 2025

We had problems in room 7916. The internet was slow. The bathroom electrical outlet wasn't working. The thermostat wasn't working. The room was freezing. The maintenance man, very friendly and helpful, had to come to our room twice to help us and he tried to fix it manually, but the next morning we waked up with everything wet in the room. It wasn’t the maintenance man’s fault. Management: This needs to be addressed and fixed.

Spacious and quiet rooms. João, the server at Tortilla Rica restaurant was exceptionally helpful and very nice. Lucia, the hotel cleaning lady was very nice as well.

Stayed in August 2025

Not enough floats for the pool or towels at the pool

The location was perfect great staff and good food

Stayed in August 2025

I selected a room with pool view & unfortunately could not see anything due to the window being covered

Everything was nice

Stayed in August 2025

Check in takes longer than at most places. They charge, do not hold, $160 for security. Most places now, hold the info only, and do not actually debit the account. So now I have to remember to keep up with the charge being credited back eventually. While waiting for a DoorDash order I noticed the couches and chairs in the lobby were very dirty-brown. Which was surprising since all other areas were so clean. The gift shop is great, but the candy and food are overpriced.

Overall very clean hotel. Very comfortable. Close to our convention and many restaurants.

Stayed in August 2025

Didn't like that the secured doors that are supposed to be opened with keys we're always open like the ones at the pool that anyone can come from outside even when not staying at the hotel, rear main doors left open with access to hotel itself. Also that there isn't enough Handicap parking spaces available. Having to park so far and walk back with health condition no good. Also pool area needs a bit updating the brick floors around pool area are extremely hot to walk without slippers need something more heat resistant and non slippery. Also the bathroom needs a bigger sink with a bit of counter space. It was uncomfortable no where to put toothpaste or toothbrush. Second time staying here and it's great but just needs updating.

The hotel is nice, polite staff, comfortable beds, rooms are spacious. It's close to shops, restaurants and entertainment. Second time staying and it was great. Convenient and it's pet friendly. Just needs some updating and some things.

Stayed in July 2025

The lazy river should stay open just like pool hours . It closed to early .

Pool area

Stayed in July 2025

My room smelled like dog and cigarettes. I went to the store and bought some air refresher to put in my room. Next time I will make sure I book a room No smoking No pets! The room was clean but the smell was awful.

Location was good. I think the breakfast was over priced for me 14.99 plus tax and tip would have been over 20.00. That's to much!

Stayed in July 2025

Move large rooms with laundry room

Stayed in June 2025

Everything

Had a great time

Stayed in July 2025

The one thing that I had problems with was pulling out into traffic to turn left and my room was supposed to be a pool view and I was blocked by the palm trees on the third floor

The pool and the oasis was a very nice setup

Stayed in July 2025

Our room had no hot water got that fixed but then had no water pressure for the entire stay first complaint I have had about this facility in 5 yrs stay there every year on vacation and will continue to stay there just wanted them to know about the pressure thank you

Everything was nice staff and guests we all had fun

Stayed in July 2025

The lazy river needs to be open the dame hours as the pool. Also, no little kids should be swimming in the hot tub, kicking people in the face a mom was just letting this 3 year old make everyone else miserable

Do to a disability I like 7308. We have stayed at red lion multiple times. Clean nice convent location.

Stayed in July 2025

the lazy river kept closing up do to thunder and the elevators were scary they make that noise and sometimes it takes forever for the door to open

Everything

Stayed in July 2025

Automatic 18% gratuity added at the bar for drinks breakfast buffet was small and only drinks that is offered is water orange juice and apple juice for $15 dollars per person

Friendly staff, clean rooms comfortable beds

Stayed in July 2025

Walking out into the hallway and smelling pot. I reported it to the front desk and they said they would send someone to take care of it but the smell continued throughout our entire stay.

The staff was wonderful. The room was small but comfortable.

Stayed in June 2025

Clean

Stayed in June 2025

toilet was clogged.

Room was very clean and spacious

Stayed in June 2025

Breakfast was a bit pricey.

Clean large rooms, loved the lazy river.

Stayed in June 2025

No coffee pott in room

Friendly staff amazing beds and clean..

Stayed in June 2025

Pool was dirty

Stayed in June 2025

Outside was being worked on and a little run down looking

Very nice!

Stayed in May 2025

Stayed here because of the lazy river and when we got here it wasent open and there was no water even in it!!!

Rooms were clean and spacious

Stayed in May 2025