Ac unit was loud

Stayed in July 2025

Very worn down

Location

Stayed in July 2025

Dirty old carpet in the hallway. Doors had problems. Its an older building that needs some major repairs. Pillows were 2" thick.

Housekeeping cleaned the rooms fantastic. The front desk was very friendly.

Stayed in July 2025

Shower didn’t feel stable, shower head full of grime and base not even on wall, shower rod not installed right so curtain stays in middle causing water to leak out, sink stayed clogged, lighting is super dim,

Convenient location

Stayed in July 2025

To many homeless people near hotel/ under bridge. Our room didn't have a mini-fridge not sure if that was extra but when I booked the room it showed to have one so not sure if we just got there a little later and all rooms with a fridge were already given out or not.

Location was good, easy check in.

Stayed in June 2025

No breakfast. No elevator.

Stayed in June 2025

My A/C kept making noise there was no microwave or refrigerator in the room very small tv makes it hard to see if you wear glasses snack machine had no prices was not gonna use my credit card it was too risky. Also we ask for a room facing downtown all we got was a back view of nothing.

The room was clean.easy to get around from that location

Stayed in June 2025

I think that the staff does their best to clean, but what the hotel really needs is a remodel. They need a fresh coat of paint, maybe new flooring, some trim, etc. a facelift would do this place wonders. It was not the worst experience, we did not see any bugs in either of our two rooms. Oh, last thing was the pool. It was not properly cleaned. I ended up scooping stuff out on my own while my kids swam, including cleaning out the skimmers. We have a pool so I knew what I was doing, but it left much to be desired. The doors were not all functional from the garage to the building, so we unloaded everything, went to the door, and it did not work. so we reloaded everything, drove up a level, and went in there, and went back down when we got inside via the elevator. So that was a bit frustrating.

The location for the price is great. It was not a long walk from the Convention Center and Riverwalk, even with 6, 5, and 4 year old children. I think in this instance, you get what you pay for in terms of amenities and condition of the rooms. The staff was very kind to us, very helpful when we left our key in the car. As for cleanliness. the bedding and towels were clean enough for us, but I did bring my own based on past reviews. I ended up using the hotels towels to lay on the floor to sit our stuff on, because the floors felt dirty. For NOISE CONCERNS. Request a room closer to the parking garage, and on the side closer to the highway, to avoid the noise from the bar on the other side of the building.

Stayed in April 2025

Person at desk when we checked in did not want to accommodate us with a room with a refrigerator and microwave. We were staying for 3 nights and we were not able to keep drinks cold or have any kind of food left overs.

Location

Stayed in June 2025

Noise from outside

service

Stayed in June 2025

We stayed there a few years ago, and it feels like it needs updating.

Close to all attractions.

Stayed in June 2025

Everything was great but the parking which makes the stay expensive and the doors were hard to open and close.

The room was beautiful and the staff were great.

Stayed in May 2025

Paying for parking passes, if they’re in the same room the pass should count for both vehicles staying in one room not individually.

Close to the river walk

Stayed in May 2025

I stayed 4 days and never asked if I needed towels. I have pics of both beds with dark black hair on them, slept on top of blanket. I wasn't to upon arrival I needed a pass for my car, it could have been towed away!!! If you are staying you shouldn't have to pay to park where you have rented a room!!!

Not a lot, staff wasn't friendly, you had to wait until they were done talking to get waited on!!! Let your renters KNOW they have to pay to park!!!!!!!!!!

Stayed in May 2025

There was people yelling in the hall at 3:00 am. One lady at the staff was rude, the room smelled horrible and the bed was a rock.

The location

Stayed in May 2025

The beds we're uncomfortable and there was no fridge in our room!

The location

Stayed in May 2025

Had to pay for parking. Even though I was staying there.

Location

Stayed in May 2025

The room was very humid.

The location. Ease of access to ice and water.

Stayed in May 2025

No breakfast

Location

Stayed in May 2025

Lukewarm hot water in the shower, $ 15.00 to park in on site garage $25.00 early check in fee ( 45 minutes)

Great location, close to downtown

Stayed in May 2025

The hotel seems to be in the middle of an upgrade. Some items appeared newer and some not so much.

Can't beat the location.

Stayed in April 2025

The place seems really rundown, there were some cockroaches in the room and the bathroom had a noisy shower. Soap and shampoo provided is a joke of the lowest quality. Beds are a little bit hard and the pillows are really really thin. Also you have to pay for parking daily so that adds up to your bill. No ice machine on all floors and also no microwaves or fridges in room.

Rooms are really old and do feel a bit run-down but they are quiet, great views and spacious rooms. Location is good since its very easy to access the I-35 or walk two blocks and reach the SA riverwalk.

Stayed in April 2025

Paid parking

Location

Stayed in April 2025

I didn’t like that i had to pay extra to get a fridge in the room, i have a son who needs milk at night so it was a little inconvenience for us

Stayed in April 2025