11837 Lackland Road, Saint Louis, MO 63146, United States of America
#76 of 80 hotels in Saint Louis
Guests' ChoiceBased on 817 hotel reviews
4.4Cleanliness
5.3
Comfort
5.3
Location
6.2
Facilities
5.0
Staff
6.1
Value for money
5.4
Free WiFi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 28, 2021
Latisha
United States of AmericaThe pictures online were deceiving. Although the layout was the same online, the inside view and space was not pleasing. I was also charged for two nights and I only stayed one. It took me to threaten to contact the companies CEO in order for me to get my money back after two weeks of waiting.
I liked the location of this property.
Stayed in August 2021
Reviewed: August 23, 2021
John
United States of AmericaThe room was dingy & dark and it reeked of cigarettes, the toilet & microwave were broken and there were burnt holes in the sheets. No change was available for the coin-operated laundry, making it useless.
Staff was friendly, helped us save money on the bill.
Stayed in July 2021
Reviewed: August 23, 2021
Larry
United States of AmericaRoom looked old and well used. The bed was uncomfortable and the floor was not very clean
I liked the online reservation and in arriving liked the location
Stayed in August 2021
Reviewed: August 13, 2021
Waneng
United States of AmericaToilet flush powerless. Good thing no one happy to use it, otherwise could be plugged.
Free ice.
Stayed in August 2021
Reviewed: August 7, 2021
Alfien
United States of AmericaThe water came into our room the when rain pours. Some of my stuff get wet because literally rain water was all over the floor.
It is affordable.
Stayed in July 2021
Reviewed: August 7, 2021
Noel
United States of AmericaDirt, malfunctioning toilet and TV, surly check-out clerk, $100 extra deposit.
Price.
Stayed in August 2021
Reviewed: August 2, 2021
Victor
United States of AmericaWe got a double bed room and on one of the bed comforters there was dried blood. So that grossed me out. There was no way to adjust the brightness on the TVs so it was super bright when you shut the lights off.
•Clean property overall •Bright lighting and brightly painted •Clean Bathroom •A/C •Room door opens up to outside like a motel instead of an indoor hallway which I like.
Stayed in July 2021
Reviewed: August 2, 2021
Nicole
United States of AmericaEverything.
The room was in a poor state need repair and updating. Paint chipping, tub and sinks cracked and not clean. Room smelled unclean. Bates Motel feel.
Stayed in July 2021
Reviewed: August 1, 2021
Janesea
United States of AmericaThe staff seemed unprofessional at the desk. Sounded like they were trying to fix a previous customer issue, but instead of setting the expectation for the customers who were in front of them about a wait they kinda ignored us.
The room was clean and comfortable
Stayed in July 2021
Reviewed: August 1, 2021
Afsana
United States of AmericaCleanliness
Close proximity
Stayed in August 2021
Reviewed: July 29, 2021
Hill
United States of AmericaNeed more staffing/knowledgeable personnel
Stayed in July 2021
Reviewed: July 25, 2021
Marco
United States of AmericaThis was the worst room I've ever stayed in. It was way past due for a remodel. The comforter on the bed was stained.
The sheets were clean. The shower head was very good, that was the best ever.
Stayed in July 2021
Reviewed: July 22, 2021
Ashley
United States of AmericaThe room was not clean and the sheets were not clean.
Stayed in June 2021
Reviewed: July 20, 2021
Johnathan
United States of AmericaThe front desk clerk try to blame me for taking six hanger when I first got in the room it was only one hanger
It was minutes away from six flags
Stayed in July 2021
Reviewed: July 19, 2021
Antwon
United States of AmericaThe rooms need to be cleaned out. The refrigerator wasn’t clean the floors need sweeping.
The location it’s in
Stayed in July 2021
Reviewed: July 18, 2021
Anthony
United States of AmericaRoaches in rooms
Nothing
Stayed in July 2021
Reviewed: July 13, 2021
Christine
United States of AmericaI had to pay $100 deposit which did not say on booking. Also The room was very damp and moist which made the bedding damp and floors wet. Also pillows where old smelled
It was quite and parked close to the motel room
Stayed in July 2021
Reviewed: July 5, 2021
Bradley
United States of Americano hair dryer, no coffee, no water pressure
nothing really
Stayed in July 2021
Reviewed: July 4, 2021
Demitre
United States of AmericaNot very clean and smelt like smoke even though it said “100% smoke free.”
Stayed in July 2021
Reviewed: July 3, 2021
Mark
United States of AmericaWe stayed in a non-smoking room that had an horrible odor of smoke.
Stayed in June 2021
Reviewed: July 2, 2021
Brian
United States of AmericaSomeone tried to get into my room twice that night and I really didn't appreciate that not to mention when I went to get some ice the bottom of the ice machine was full of some substance
Didn't really like much of anything there barely slept the whole night due to the fact that someone was trying to get into my room
Stayed in June 2021
Reviewed: June 29, 2021
Anita
United States of AmericaNo kleenexes in room Bed cover was definitely stained - needs bleached and if that doesn't work, throw it out. Room had a smell. Because of those two things I wasn't real confident in the cleanliness, though it looked ok. Refrigerator didn't seem cols, so I put my medication in a cooler with ice instead. The balconies could stand ti be powerwashed.
Bed was comfortable enough. Sheets seemed fresh. Coffee, tea and ice available. Does have elevators, but we didn't use them. Staff was friendly enough.
Stayed in June 2021
Reviewed: June 27, 2021
Lawrence
United States of Americafacilities need major upgrade. heater wouldn't turn off. AC falling apart. no carpet. no plug in the sink
man up front good job but it took a long time to get checked in. It didn't see there was not enough help.
Stayed in May 2021
Reviewed: June 19, 2021
Aaron
United States of AmericaThe room was small, the beds were not cleaned properly, the workers were not friendly, the bathroom was also dirty, the tv remote was broken. And the room had a very pungent smell from the trash down the walkway
It was affordable
Stayed in June 2021
Reviewed: June 19, 2021
David
United States of AmericaNo room for toothbrush or razor. Small bugs on the floor.
None
Stayed in June 2021
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