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  5. Reviews of Residence Inn by Marriott Springfield Old Keene Mill

Reviews of Residence Inn by Marriott Springfield Old Keene Mill This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6412 Backlick Road, Springfield, VA 22150, United States

#1 of 13 hotels in Springfield

Guests' Choice

Review Score

Based on 83 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.7

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Good size rooms . Location

    Stayed in June 2025

  • Reviewed: July 31, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There are some areas that should be attended to such as the worn out and frayed carpet in my room. Some areas could use some high dusting and cleaning such as air vents.

    The staff were outstanding and accommodating. Could not have asked for anything better.

    Stayed in July 2025

  • Reviewed: June 18, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Studio King Suite with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    I arrived late and told me breakfast was until 10:30 and was until 10:00 … first morning I didnt have breakfast… they said I am sorry 😢

    Stayed in May 2025

  • Reviewed: June 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Difficult entrance placement.

    Nice suite.

    Stayed in June 2025

  • Reviewed: June 6, 2025

    8.0
    A comfortable stay
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is better than average. Rooms are clean. Front desk staff are great. Price was reasonable.

    Stayed in May 2025

  • Reviewed: June 2, 2025

    9.0
    This will be my "go to" hotel when I'm back in town
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed pillows looked fluffy, but weren't...doubling up on them helped, though.

    Breakfast was hot, delicious and offered a great variety of choices

    Stayed in June 2025

  • Reviewed: May 27, 2025

    8.0
    Other then no one cleaning the room for my two night stay it was fine
    • Leisure trip
    • Group
    • Studio King Suite with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like that I asked for my room to be cleaned, left to go out came back 5 hours later no one cleaned the room, trash and dirt towels were still in bathroom

    The location and the hotel itself was great

    Stayed in May 2025

  • Reviewed: April 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilet seat hinge was loose causing the seat to come down while using the toilet.

    The staff was very nice and attentive.

    Stayed in April 2025

  • Reviewed: September 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The AC unit was too loud

    Friendly staff and very accessible to almost everything.

    Stayed in September 2024

  • Reviewed: June 10, 2024

    8.0
    I will still use Marriott
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 7 nights

    The hotel seems really dated . Cast iron tub ..pillows terrible.

    Breakfast was ok .would have liked oatmeal.Nobiggie tho

    Stayed in June 2024

  • Reviewed: January 5, 2024

    9.0
    Great for families
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    None

    The 2 bedroom suite was spacious and accomodating

    Stayed in January 2024

  • Reviewed: October 6, 2023

    9.0
    Wonderful
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Near highway

    Clean

    Stayed in October 2023

  • Reviewed: September 25, 2023

    9.0
    It was comfortable
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was off the highway

    It was very clean

    Stayed in September 2023

  • Reviewed: June 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Not the greatest view, but at least our room was on a higher floor.

    Good breakfast with many options. Clean and nice workout room. Very clean and quiet hotel.

    Stayed in June 2023

  • Reviewed: April 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night

    I was using sofa-bed that was not too comfortable. also upon unfolding it blocked partially the window access. Personally I'd like to have a filtered water in the room.

    The staff was very friendly and helpful - we were admitted as early check-in without any troubles even though we did not mention it. The room was spacious with a nice kitchenette. There is a very good parking - under the roof, within the property premises, with excellent access from the street. The bedsheets for the sofa-bed were instantly available. Location is close to the Washington Metro line, so visiting and moving around Washington DC was very easy.

    Stayed in April 2023

  • Reviewed: January 2, 2023

    9.0
    Fun Stay for New Years
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There was strong odor of mildew in the hallway, the dishes didn’t seem fully clean, and the restrooms in the lobby had musty odor too

    I like that it’s central location far from Springfield mall, dc, and national harbor

    Stayed in January 2023

  • Reviewed: January 2, 2023

    9.0
    Excellent stay!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    To noise coming from emergency services in the street. The coffee machine or coffee in the kitchen should be of better quality. I smelled a lot of marijuana inside the hotel and in the parking lot. That's unfortunately something you can't control.

    For a complimentary breakfast, it was very good. The bed was very soft to sleep on. The room is very nice and comfortable.

    Stayed in January 2023

  • Reviewed: September 19, 2022

    9.0
    Stay was comfortable and pleasurable
    • Leisure trip
    • Travelers with friends
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    conveniently located to restaurants

    Stayed in September 2022

  • Reviewed: August 19, 2025

    10
    Great stay. This will bring me back to Residence Inn by Marriot.
    • Leisure trip
    • Couple
    • Studio King Suite with Sofa Bed - Mobility Accessible with Tub
    • Stayed 1 night

    I don't have a dislike.

    Room layout, cleanliness, excellant breakfast

    Stayed in August 2025

  • Reviewed: July 7, 2025

    10
    Fantastic.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful hotel.

    Stayed in July 2025

  • Reviewed: June 23, 2025

    1.0
    If I could give zero stars, I gladly would. I booked the Residence Inn Marriott Springfield Old Keen
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    If I could give zero stars, I gladly would. I booked the Residence Inn Marriott Springfield Old Keene Mill for two nights on Booking.com. I booked and paid at the same time. After a few minutes, maybe half an hour, I received an email from Booking.com asking me to complete the reservation. Distracted, I thought that the credit card payment hadn’t gone through! So I booked again for an identical room, same person (my son), and the same check-in and check-out dates. I immediately realized I had booked twice, I wrote on the Booking.com app and tried to contact the Recidence Inn Marriott Springfield Old Keene Mill. Booking.com replied that they would try to make the property understand the situation, but today they preferred to charge me for two rooms! If you can, choose a different accommodation facility … they are completely lacking in integrity.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    1.0
    If I could give zero stars, I gladly would. I booked the Residence Inn Marriott Springfield Old Keen
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    If I could give zero stars, I gladly would. I booked the Residence Inn Marriott Springfield Old Keene Mill for two nights on Booking.com. I booked and paid at the same time. After a few minutes, maybe half an hour, I received an email from Booking.com asking me to complete the reservation. Distracted, I thought that the credit card payment hadn’t gone through! So I booked again for an identical room, same person (my son), and the same check-in and check-out dates. I immediately realized I had booked twice, I wrote on the Booking.com app and tried to contact the Recidence Inn Marriott Springfield Old Keene Mill. Booking.com replied that they would try to make the property understand the situation, but today they preferred to charge me for two rooms! If you can, choose a different accommodation facility … they are completely lacking in integrity.

    Stayed in June 2025

  • Reviewed: April 8, 2025

    10
    We only stayed one night passing through
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel very clean very good breakfast lots of different food

    Stayed in March 2025

  • Reviewed: January 29, 2025

    10
    Relaxing family reunion and Thanksgiving holiday
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Proximity to family

    Stayed in November 2024

Showing 1 - 25

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