Reviews of Residence Inn by Marriott Salt Lake City Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
285 West Broadway, Salt Lake City, UT 84101, United States
#47 of 64 hotels in Salt Lake City
Guests' ChoiceReview Score
Based on 102 hotel reviews
7.7Score breakdown
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Cleanliness
8.2
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Comfort
8.1
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Location
8.7
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Facilities
7.8
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Staff
8.2
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Value for money
7.5
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Free Wifi
9.0
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Reviewed: August 21, 2025
Martyn
Australia159 Reviews10 helpful votes7.0“Good sized room but service was slack and room needed some TLC”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
Initially given a room with broken door lock, then given a room with a TV that did not work! Staff did not really care about these events! aircon leaked into bathroom sink
Good Sized room, good breakfast
Stayed in August 2025
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Reviewed: March 10, 2025
Leslie
United States53 Reviews4 helpful votes7.0“Reasonable place without personality”- • Business trip
- • Solo traveler
- • One-Bedroom Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Blackout curtains didn’t cover completely, bedding was short and not warm
Comfortable bed, good gym, large room, good housekeeping
Stayed in March 2025
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Reviewed: March 3, 2025
Campbell
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was good, Pretty good variety. Location was perfect…we walked the whole weekend!
Stayed in March 2025
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Reviewed: November 22, 2024
Kimberly
United States1 review8.0“Good location and friendly staff”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Room was not super clean and the price of the snacks and drinks are way over rated!
Location in downtown!
Stayed in November 2024
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Reviewed: September 15, 2024
Dirt
Canada12 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
There was no handsoap provided in room, so we had to use bodywash to wash our hands. The TV remote would not work to press OK so we couldn't select anything. The fridge would not close properly and the freezer defrosted while we were there even though we had the temp turned down to chill our drinks, it ended up leaking all over the floor and we had to use the in room towels to soak it up. This was not a big deal to us, as we were there just there to sleep.
The beds were comfortable and it was nice to have a kitchenette in room. Location was excellent for walking distance to many things, dinner, ice cream, the delta centre and temple square
Stayed in August 2024
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Reviewed: August 27, 2024
Megha
India4 Reviews7.0“It was fine, could have been made more comfortable with some additional meals/ market options”- • Business trip
- • Solo traveler
- • One-Bedroom Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was very limited. Room had weird smell
That it was clean.
Stayed in August 2024
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Reviewed: July 1, 2024
Melanie
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 1 night
able to check in with no problems, staff very friendly and helpful. Breakfast was quick and tasty
Stayed in June 2024
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Reviewed: May 1, 2024
Oleg
Russia49 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
Outdoor parking is limited and my car was too high to fit into the garage (6'4").
Room was spacious and quiet. Breakfast was OK.
Stayed in April 2024
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Reviewed: April 2, 2024
Jim
United States52 Reviews8.0“Great value & great staff”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Room window could not be opened more than 3inches.
Very nice rooms w kitchenettes. Very, very friendly staff. The best "breakfast included" breakfast I've ever enjoyed at a hotel. So much variety of breakfast items and plenty available. Close to many restaurants.
Stayed in April 2024
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Reviewed: March 18, 2024
Tolulope
United States16 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • One-Bedroom Suite
- • Stayed 4 nights
- • Submitted from a mobile device
The passive aggressive and condescending demeanor of the front desk lead- I had to switch my room because the AC was broke in the original room I was put in. And to compensate me for the inconvenience, the manager instructed the lead to award me 20,000 points which she (I am not sure why) refused to do. After repeatedly following up, she then decided to award 10,000 points instead of 20K. I eventually had to let it go cos I just didn’t have no more interest in talking to her about it. Moreover, the actual points meant for the duration of my stay is still yet to be awarded as well!
The environment is great and the facilities are okay. Breakfast is good as well.
Stayed in March 2024
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Reviewed: January 12, 2024
Arelys
United States1 review8.0Very Good- • Business trip
- • Solo traveler
- • Queen Studio
- • Stayed 5 nights
The breakfast menu could use an upgrade.
Great location and very comfortable rooms. I will definitely come back.
Stayed in December 2023
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Reviewed: October 4, 2023
Sandra
United States28 Reviews7.0Good- • Leisure trip
- • Group
- • Queen Studio
- • Stayed 2 nights
Terrible breakfast
Marriott service and cleanliness
Stayed in September 2023
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Reviewed: September 25, 2023
Christine
United Kingdom22 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 3 nights
The room we had was a great size and the kitchen area was well fitted was equipment. the staff were very helpfull.
Stayed in September 2023
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Reviewed: September 20, 2023
Blair
United States8 Reviews9.0“Amazing!!!”- • Business trip
- • Group
- • Two-Bedroom Suite
- • Stayed 3 nights
- • Submitted from a mobile device
In the room I was in in our suite, there was a loud fan running continuously. Nothing major, but it did make it hard to fall asleep.
We liked the staff, the kitchenette was amazing, and the suite overall was perfect for our group.
Stayed in September 2023
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Reviewed: September 9, 2023
David
United Kingdom51 Reviews3 helpful votes8.0“Just a one night stay, perfectly good hotel, clean and efficient”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
A bit soulless
Large room with kitchen, comfortable bed, nice bathroom
Stayed in August 2023
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Reviewed: June 15, 2023
Diane
United States18 Reviews1 helpful vote8.0“Great base to see the city's sights.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
This was a junior suite, I think. The only chairs were to a high top dining table. They were great for eating but not comfortable at all for reading or watching TV. In this case, a low top table with matching chairs would be much more comfortable.
The bed was very comfortable, the breakfast had lots of variety, the location was good.
Stayed in May 2023
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Reviewed: May 27, 2023
Anne
United States26 Reviews3 helpful votes9.0“excellent location with a very friendly staff”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
nothing
great location. close to restaurants and shopping
Stayed in April 2023
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Reviewed: May 23, 2023
Kimberly
United States17 Reviews2 helpful votes8.0“Quiet and conveniently located but not a well-maintained property”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Room wasn’t very clean. There was grease all over the wall near the stove and the floors were dirty. We couldn’t open the patio door and the balcony and patio furniture were filthy. Our room had no coffee maker and not enough towels for my family. On the morning we checked out there was a homeless person sleeping in the entryway to the lobby.
Great location. Across the street from Pioneer Park where my family and I were attending a weekend event. Walking distance to many restaurants. Parking is actually free for guests. Our room was very quiet for the whole weekend too.
Stayed in May 2023
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Reviewed: February 21, 2023
Caryn
United States9 Reviews2 helpful votes9.0“Roomy & Comfortable”- • Leisure trip
- • Solo traveler
- • One-Bedroom Suite
- • Stayed 3 nights
The breakfast was great - lots of choices. The room was large and liked having a separate bedroom. The staff was friendly and very accommodating w/ my late check out.
Stayed in February 2023
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Reviewed: October 17, 2022
Yury
Israel36 Reviews4 helpful votes9.0“Very good place for a good price close to city center, many good restaurants close to hotel”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
Breakfast, location
Stayed in September 2022
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Reviewed: October 12, 2022
Liong
United States10 Reviews1 helpful vote9.0“Nice hotel for your stay”- • Business trip
- • Solo traveler
- • Queen Studio
- • Stayed 6 nights
- • Submitted from a mobile device
Utah is very dry.
Nice hotel, close to everything downtown. Plenty of restaurants near by. Very convenient. Hotel staff was friendly and helpful.
Stayed in October 2022
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Reviewed: September 21, 2022
Richard
United Kingdom13 Reviews7.0“Good location, clean rooms but breakfast needs improvement”- • Leisure trip
- • Couple
- • One-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Still using plastic cutlery and paper plates
Good location for exploring SLC
Stayed in September 2022
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Reviewed: September 11, 2022
Cindy
United States22 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • One-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Had to pay extra for decent wifi and the wifi system for streaming services died & never returned; no one seemed to know what was going on...
Location was great for us...not the best part of town but close to where we needed to be.
Stayed in September 2022
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Reviewed: September 4, 2022
Dale
United States6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • 1 Bedroom Larger Suite, 2 Queen, Sofa bed
- • Stayed 1 night
Staff very accommodating when ac in first room was not working. Transferred us to a new room with ac.
Stayed in September 2022
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