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  5. Reviews of Rodeway Inn & Suites Winter Haven Chain of Lakes

Reviews of Rodeway Inn & Suites Winter Haven Chain of Lakes This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1911 Cypress Gardens Boulevard, Winter Haven, FL 33884, United States of America

#16 of 19 hotels in Winter Haven

Guests' Choice

Review Score

Based on 589 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    7.2

  • Facilities

    5.7

  • Staff

    6.7

  • Value for money

    6.1

  • Free WiFi

    6.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 22, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the bed linen smelled musty, we didn't have breakfast as described!

    Location

    Stayed in July 2021

  • Reviewed: July 20, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The floor was dirty, the sink was clogged and at night the shower drain would have a horrible smell for some reason. And when we got there they didn't have a blanket in the room. When we left to the store they came in our room without us knowing and put blankets in there. I felt really uncomfortable that they did that. Good thing we didn't have anything of value in the room . Plus I always bring my own blankets everywhere we go. The towels we're all stained .. and the sink light was all the way by the front door. So had to sleep with the bathroom light on. And they keep the pool locked at all times .. you have to go to the office just to ask them to unlock it and tell them when u get out so they can lock it up again . For $81 a night it could've been better!

    Comfortable bed.

    Stayed in July 2021

  • Reviewed: July 12, 2021

    4.0
    Disappointing
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice view

    Need lot change ,picture by the portal it’s not like that

    Stayed in July 2021

  • Reviewed: July 9, 2021

    4.0
    Smells bad in the rooms almost like if they smoked in them an it says yu cant smoke or have pets which i do have a pet n
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms smelled an i booked 2 rooms an they both smelled the same

    Nothing much to like about it

    Stayed in July 2021

  • Reviewed: July 3, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel was in poor shape.

    Location to Legoland. Staff was pleasant.

    Stayed in June 2021

  • Reviewed: June 20, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Door to the bathroom was broken, not closed. Also entrance door wasn’t working properly. Have to call several times staff to open the door

    Close location to legoland

    Stayed in May 2021

  • Reviewed: June 15, 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Couldn't connect to Wi-Fi even with their help. Water was far from being hot. Room was not made up.

    Close to legoland

    Stayed in June 2021

  • Reviewed: June 14, 2021

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool needs work, closes early, wasn’t allowed drinks or anything at pool. Ac in rooms in a dumb place doesn’t cool the part where beds are. It was clean! Worked for one night short stay.

    Stayed in June 2021

  • Reviewed: June 10, 2021

    6.0
    Overall good experience
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    More accurate pictures to know what to expect.

    I didn’t have breakfast. It was close to food so that was good.

    Stayed in May 2021

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled like someone had been smoking in it. Microwave was on the floor.

    Close to Lego land.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    1.0
    Very disgusting and disappointing
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was dirty. The shower had crud in the corners and mold all over. I wore flip flops when bathing. No light or mirror over the sink. No safety chain on door. No trash can liners. Curtains didn't close, leaving a gap people could look through.

    Nothing

    Stayed in April 2024

  • Reviewed: April 17, 2024

    2.0
    Dirty sheets, mold, no housekeeping.
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    They only pick up the trash. I went 3 days with undone bed, dirty sheets and moldy shower curtains which smelled horrible. Lady at the front desk looked annoyed when I asked for another pillow bc the ones in the room are old and flat.

    Location

    Stayed in March 2024

  • Reviewed: March 21, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was Terrible. Shower drain didn't work. Cords hanging out of the ceiling, open walls around outlets. Cigarette burns in the sheets (in a non smoking bedroom). Ac didnt work. Wouldn't let me switch room. I left.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was clean

    Convenient

    Stayed in March 2024

  • Reviewed: March 10, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Very old building. Pool was green and couldn’t swim in it. After a week and half it is the same way. Price is way too high for type of hotel and quality.

    Location

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Bummer no pool
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Said pool would be available in the morning but wasn't cause needed to be inspection

    Clean and quiet

    Stayed in March 2024

  • Reviewed: March 8, 2024

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cold shower, the guy told me "you should have come to the office last night to let someone know about it" but nowhere does it say they are open 24/7 and then the following day it got better but on my last night I went to tell him again but then he says me "you told me too late" then when I commented on how I take my showers at night he just kinda shrugs his shoulders and says "sorry you don't shower in the morning" ... The worst part was that last night, when I came back to my room (left all morning and afternoon) the cleaning crew had some of my snacks and used the toilet and didn't flush... Never coming back!

    I liked how spacious it was, that it had a microwave and mini fridge.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    1.0
    Terrible
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Door to room did not lock, bathroom door was previously kicked in so that did not latch either. Room reeked of smoke and Maryjane (paid extra for non smoking room).

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of Noise and dogs barking

    It was clean

    Stayed in February 2024

  • Reviewed: January 30, 2024

    1.0
    Nothing you guys stole my money refuse to refund me
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing you guys stole my money

    Nothing you guys stole my money

    Stayed in January 2024

  • Reviewed: January 3, 2024

    3.0
    Will never stay at a Rodeway Inn again
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Kept my $100.00 deposit for no reason

    Location

    Stayed in December 2023

  • Reviewed: December 18, 2023

    1.0
    NO, NOPE ,NEVER .... RUN
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NOTHING ELSE An adventure from the moment we Walked in room ..right a way I was hit with the smell., maybe cigarettes maybe pet I'm thinking it will forever be a mystery..this also can be said for the MANY random dried liquids scattered around the walls.First "friend" was found 2 min later.. a dead cockroach by one bed. Friend number two was spotted by my son in the bathroom about 10 min after that. Friend number three well he WAS ( NOW DEAD THANKS TO MY SHOE) a brown recluse spider. Fourth friend was a very lively cockroach who succumbed to my hey dude as well. This little bugger , pun intended , might very well have been friend number two who played hide and seek with my son when he was in the bathroom but I can neither confirm nor deny this due to him rudely running away before I could introduce myself or my shoe.. LITERALLY slept with lights on due to being afraid of what would join us at night. I took several pictures to show how OUT OF DATE the online photos are. We would have definitely gone to another hotel if it was not for the 13 hr car ride we just finished , the pouring rain and money already spent ! Yes I hope you found this entertaining, I choose laughter as a coping mechanism obviously 🤣. But unfortunately for all involved every bit of this is true!!!on a happy note as I lay here typing this the air is becoming increasingly damp thanks to the air system so id dare to say I found the source of the smell! 🕵️ As far as the "breakfast" when my mom asked the front desk she was told "they might have muffins in the morning " on a positive we went to the IHOP attached to the hotel and it was yummy and our waitress was great! and to top this all off when checking out the person had the nerve to make my mom wait for him to go check how dirty WE left the room before he would return the $100 deposit, that the website doesn't tell you about by the way!

    The IHOP attached was good for breakfast

    Stayed in December 2023

  • Reviewed: November 24, 2023

    3.0
    I recommend it for just one night
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    There was a cockroach in the room. The photos on booking do not match the current reality of the hotel. The bed had just a sheet and a thin quilt, we missed a warmer blanket. I was alone with my young son and I felt that the place was empty, it looked like an abandoned hotel, which made me feel insecure and scared.

    Hotel near Legoland. Room with microwave, coffee machine and minibar. Comfortable bed. Good price for spending just one night as was our case. I was able to take a good shower and rest to continue traveling the next day.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    2.0
    Bad experience
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The location to Legoland is very close, the rooms smelled too much of cigarettes even though it was a non-smoker, due to the allergy we could not spend one more night in that room and I asked to check out but they did not refund the money for the night I was missing, the front desk moved us to another room so I wouldn't waste my money but the smell was the same, the rooms lack maintenance and the beds are very hard and the bathrooms are not very clean, the air conditioning is very noisy, and We found a cockroach walking on the floor in the first room. Nothing about quality vs price.

    location close to park Lego

    Stayed in November 2023

  • Reviewed: November 18, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was an odor emanating from the bathroom, despite being cleaned. This odor was noticeable throughout. We saw a couple of roaches. Again, the place was clean but with the odor, roaches and the room being completely different from what is pictured, I did not feel safe keeping my young kids there.

    The front staff - Zack, was very kind and courteous.

    Stayed in October 2023

Showing 76 - 100

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