During nights, we had to close the window, because the highway was too loud. This might be different, if you have a room on the other side or closer to the ocean front. Breakfast was included, but not very good.

We stayed 5 nights and had a room on the 12th floor of the tower. The view was wonderful and we liked the design and the smaller size of the hotel. It is one of the oldest on Maui. The beach was dreamlike and much calmer than Ka'anapali beach close by. If you want more action, you can use the beach walk to go there in 15-20 mins. There are lot's of shops and restaurants at the Whaler's village. Water refill station and beach towels were for free.

Stayed in August 2025

Location is excellent. Walkable to shops and restaurants. Quiet beach compared to south.

Stayed in August 2025

The staff isn’t nice, specially the front desk girls. With simple questions they barely answered and we saw them laughing after one of our questions, which was about if we could buy the Luau in the front desk - indeed when arriving at the Luau the information the front desk gave us was wrong. Besides that, the ladies organizing the breakfast weren’t nice either. The breakfast itself is more complicated than it should be and the food isn’t nice - it’a so much basic and not even tasteful. To finish, the internet connection is TERRIBLE, ir simply doesn’t work. How can a resort like this have a poor internet connection?

The location is the best possible, and so are the facilities. The hotel is complete, good rooms, comfortable bed, good gym and pool.

Stayed in August 2025

We had our gripes which generally involved the behaviour of the staff. For some context, we are European and also do not expect to add gratuities (albeit we did throughout our stay. (1) There is a large car parking area and one really needs a car to get around the island. The hotel charged us 40 dollars a day to park here (not under valet) which is more or less the same as the rental for the car itself. (2) We paid fully for breakfast to remove the hassle of dealing with bills for breakfast daily. However we were daily presented with a cheque indicating $0.00 from an attendant looking for a tip for pouring coffee. Our friends were also reprimanded for bringing canned drinks to breakfast that were bought at the hotel shop (in the lobby) that is around 20 second walk away. (3) There was a lovely bbq and DJ on Sunday but there was music being played from two directions (no big deal). When my wife tried to ask the bartender could the music be turned off to just have the DJ he responded blunted "I don't know", shrugged her off and then insinuated waiting for a tip for the 33 dollar cost for two cocktails and bluntly refusing to even enquire about the music. In general, the behaviour of the local staff seemed to be the issue. Very blunt and always angled at requesting/receiving tips prior to providing a base level of courteous service. This became apparent when the supplementary kitchen serving staff were absolutely lovely and in no way reaching into our pockets. For example, a really nice polish boy was super polite and went over the top with recommendations while looking for nothing in return. To resolve: stop penalising people for having cars and train staff to be polite.

The resort itself is beautiful. Well places and right next to the beach. Not a crowded area or any major traffic which added to the feeling of peace. Rooms are clean, large and very comfortable. Nightly music is in a really nice tree canopy area. Well worth going to. Absolutely perfect place to watch the sunset!!

Stayed in August 2025

The food options were not great.

The room was a little small. Beach was beautiful!

Stayed in July 2025

Room smelled musty. Room only cleaned twice in a six day stay. Restaurant overpriced for what it was

Very old school place. Service was mediocre. Great location.

Stayed in July 2025

I would not go the all inclusive breakfast. We opted out and we were glad. Every morning when we came down there was a line of people-(tourists). However the food in the buffet is not worth the price. Better to eat off their menu, which was good, at your leisure and try some other breakfasts at some other resorts. Castaways, Sheraton and enjoy some different menus.

It is one of the older resorts, but have updated nicely- staff was super friendly. Note they are still making updates. But we wrrr fine it wasn’t noisy.

Stayed in May 2025

Paid parking? Seriously? Why out of 2 pools one is relatively clean and the second one is always full of debris We were not offered welcome drink nor lei. Or is it only in the movies? “Branches” are not marked on the map, not possible to find the location for live music. The front desk sending in the wrong direction wasted a lot of time. The only person who knows what is where is an older lady who works in the morning. Asking anyone else about directions was only resulting in being sent to wrong places and wasting time.

Yoga, cultural centre and beach access made it unforgettable. All rooms have sea view. Gym is well equipped and empty most of the time.

Stayed in July 2025

No bottle opener

Central to our friends

Stayed in July 2025

daily resort fee for roughly only 2 beach towels are ridiculous. everything else is charged.... on site parking should be free when so many people are visiting during the day (Tennis, Beach and Luau). Breakfast line is very surprising when you see how many tables are empty....but not cleaned promptly after guess departure

Beach location, very quiet corner Resort being in a dead end. Room was spacious and view from balcony wonderful. lovely views over the other islands from the pool areas and restaurant.(sunset, catamaran, paddle...) we liked the daily evening music events in the garden.

Stayed in June 2025

Front desk was not very welcoming during check-in. Breakfast seating should be more organized.

The view was pretty nice.

Stayed in June 2025

Rooms can be improved and water stations on each floor . Parking being $40 a day .

Beautiful view and love the beach access. Good breakfast buffet but can get tiring with lack of change .

Stayed in June 2025

I only stayed in one room so I can't speak for the entire hotel - however, the room showed signs of age and there is a pocket door into the shower/toilet that really should be modernized. The hardware on the door no longer closes the door tightly and the metal "handle" protrudes and can cause injury if you bump it accidentally.

It is a very "nostalgic" property - opened in 1962, it is the oldest resort on Maui. Authentic Hawaiian music played throughout the resort. Property is well maintained and beautiful. Staff are friendly and helpful. The location in Ka'anapali is perfect!

Stayed in June 2025

-Towels guys were rude, unprofessional -Bartender friendly but the most expensive drinks happen to also be the worst drinks I’ve had on the trip -Bug infestation in the room -There was an unchecked obnoxious family staying there screaming racist remarks and bragging how they all pissed in the dirty pool which we didn’t go into.

Amazing property. Location great. Room amazing Got the ocean front bungalow room. Front desk staff great Valet staff amazing Spa staff amazing Would rate a perfect 10 If not for a few things

Stayed in May 2025

nice view of the west maui mountains

Stayed in May 2025

They don’t tell you in advance at breakfast that there are two options: buffet or ordering directly from a waiter. So when we took food from the buffet, they wanted to charge us \$10 for a few pieces of pineapple. In order to avoid being charged, we had to continue with the buffet, even though we wanted to order from the waitress. We booked a sea view room, but the room we received had only a partial sea view. Since we were on a high floor, the view was still nice, but considering we paid extra for a sea view, it feels like a bit of a scam to provide only a partial view without making that clear.

The location was excellent, with access to the beach. The rooms were spacious.

Stayed in May 2025

Rooms were tired. Not the value we are used to from this resort

Location

Stayed in May 2025

Yes, everything was great, but sometimes I thought the staff was not friendly, especially in the restaurant

Stayed in May 2025

You have to pay the parking

Very nice room with a sea view, nice Bar. There is a nice Fitness. The Breakfast Buffet is basic, too expensive for wahat it is.

Stayed in April 2025

The shower toilet room was too dark

The location

Stayed in May 2025

Pretty worn bathroom tile and other furnishings but clean. There was also a pretty musty smell.

Loved the location, staff friendliness and customer service! The room was worn but comfortable. The roosters made it difficult to have the doors open and impossible to hearnocean. :)

Stayed in April 2025

The furniture, electronics, etc, were a bit obsolete.

View from the balcony was excellent.

Stayed in April 2025

They didn’t come give us room service cleaning

Great location very clean

Stayed in April 2025

The beds were a little uncomfortable but still okay.

Good location. Great breakfast. Dinner menu was a bit limited.

Stayed in April 2025