Central view overlooked the courtyard

Close to water and clean

Stayed in August 2025

Excellent location

Stayed in August 2025

They could not find our reservation properly as we booked two rooms and they had us for one initially they said they could put the two rooms together as we had three children, teenagers. They said they would let us know in 10 minutes. They never called back. I went to the desk. They assured me to be 10 more minutes that didn’t happen. We had an event to attend so I called the hotel someone picked up Ash would be OK to put me on hold and I lingered her languished for over 20 minutes before hanging up. When I went back to the hotel that night, the attendant never heard of such a request to have rooms together, and it could not be accommodated. Also, when I went to pick up my car from the valet, he asked me to get it myself instead of him, retrieving it which I did.

The location was superb in the rooms where modernized and beautiful. The common area is for stately and luxurious.

Stayed in August 2025

The inattentive staff and the unclean hallways which was filled with smelly trash overnight!!!

The location was excellent.

Stayed in August 2025

Some might have been bothered by the things noted above but we are realistic people and found the things mentioned above as entertaining. Minus the attempted mugging out front by a few girls surrounding me (female). I escaped as fast as my feet would allow me, safely and unharmed. But it was after 10pm. Do not recommend standing out front this late. This is Baltimore after all.

The property was in a fairly safe location (only one attempted mugging out front at night) and we had great views of the 12 O’clock boys riding by each night (amazing free show of talents!) and beautiful views of the harbor and helicopter patrol of the park across the road. The pimp staying in the hotel hanging with his ladies out front around 10pm trying to score dates via their phone was entertaining and she assured him she was trying. And they were successful as a man showed up! It was an eye opener for sure. The water pressure was a bit low. The room was clean and simple. No pictures on the walls but comfy beds. The breakfast restaurant on the weekend was ok. A spoon to stir my coffee rather than my butter knife would have been nice. But our nice waitress kept disappearing. Food was good but a bit overpriced for simple breakfast pancakes and an omelette. Staff were very friendly. The pool was very crowded but clean on Saturday night with 12 small kids in the hot tub with their two moms. It was no longer a hot tub if you know what I mean. Very cute and entertaining though. We were happy to have stayed here because of the views noted above. We would have been disappointed had we been facing the back. It was also super close to Camden Yards (quick walk up the road) which was great!

Stayed in August 2025

There were some maintenance issues that need to be addressed in our room.

The location was perfect. We parked in the garage when we got there and never used it until we left to go home. We were able to easily walk to restaurants, stores and attractions. Fitness room was very nice.

Stayed in July 2025

The restaurant on the second floor is very slow. We were seated at 8:45 and didn't get our food until almost 10am. Never refilled our water glasses.

Rooms were clean. Staff friendly

Stayed in August 2025

The only thing I didn’t like was how one specific employee was rude. He came into the pool area telling everyone to get out. The pool is closed when it indeed did not close for another five minutes. He was rushing everyone to get out the pool and had such a negative nasty attitude. The other thing I don’t like is how you have to pay for parking and it’s also very challenging to find parking in the garage. For a weekend day I ended up paying over $50 for parking which is a bit pricey on top of paying for the hotel. I think they should give you a parking voucher we staying at the hotel for a certain amount of days.

I liked how when we checked in we were offered a lower level, but the front desk asked us if we want to hire and promoted us to the top floor with the view of the harbor. We came on 4 July, so of course, as you would expect a lot of people were there for the view. The staff was very friendly The view was very nice. The room was good. Everything was pretty clean. I enjoyed the pool area. The hot tub was also feeling great. I love how they offer our towels at the pool so you don’t have to bring your own. They have a outdoor basketball court tennis court indoor gym. This is a really nice hotel. Staff are really friendly.

Stayed in July 2025

The 7th floor “roof top” lawn is in need of care, the lights don’t work and the lawn furniture and gazebo were in dis repair/ need to be replaced.

Very nice and welcoming. Nice lobby and very friendly staff

Stayed in July 2025

Nothing

Everything

Stayed in June 2025

Faucet handle was broke in bathroom, room needs microwave. Deposit is fairly high per night, but there’s no room service available available.

Great location, amenities, cleanliness, space

Stayed in July 2025

When we first arrived, the person I worked with was not friendly or helpful. I asked if Orioles park was in walking distance and asked how we would get there and she said "can you elaborate?" Then I said which direction do we walk and how long, she did not know. I feel like if you work at a hotel at the front desk near the park you should know this answer. She also did not tell me I could put parking on my room for a discount and then at check out was too late. I also did not know the bar/restaurant was closed so that was a bummer. It was ok tho! Add some lights on the balcony its pretty at night but you can't see anything.

The hotel is in a great location to Camden Yards and MT Stadium. Also, walking to the inner harbor was perfect! The staff upon leaving was great! The greeter at the door was very friendly! Being able to see fireworks from the hotel 7th floor balcony was cool, but they need to trim the bushes a little more :) haha

Stayed in July 2025

The restaurant/lounge was closed. Was not aware of this until we checked in. Could not find a vending machine or little convenience store within the hotel to get a cold bottle of water. No breakfast/ or at least none that I saw….I think it was advertised, maybe because the restaurant was closed? Went down to ask staff about water and there was not anyone at the desk.

The property was clean. Nice to have an attached garage. Room was very nice. Bed was comfortable.

Stayed in July 2025

Not in operation

Not in operation

Stayed in July 2025

need some music in the hallway, or flowers...or something to bring a little glitz and glam ;)

Got upgraded to a beautiful suite- view of the harbor was nice. Dog friendly. Will come back.

Stayed in July 2025

Nothing

Excellent Location, very clean, great staff. How the parking garage is connected to the hotel, convenient.

Stayed in June 2025

Poor restaurant service. Little things in the room needed fixing.

On the harbour.

Stayed in June 2025

The air conditioning in our room never cooled the room off. It was hot the entire time. Very disappointing

Location was perfect right at the inner harbor. Breakfast pastries were only available for purchase in the hotel cafe.

Stayed in June 2025

The room was very well appointed and the facilities were very nice. Loved the view. The bed was SUPER comfortable.

Stayed in June 2025

No free parking

Location and the staff

Stayed in June 2025

Would love a kingsize bed

Stayed in June 2025

the shower is open to the rest of the bathroom so water gets everywhere on the floor, not safe, the hotel was a bit pricey as they don't offer complementary breakfast.

Sonesta hotel was really nice, location is great, near everything, the room was clean the coffee was great, i will definitely stay here again.

Stayed in May 2025

No normal breakfast at all. There was a cafe at the ground floor but food there was very unhealthy, no natural yogurts, no salads. Some sandwiches and pastries, that’s all.

The location is great, the harbor, a lot of restaurants and interesting places around. The view of the harbor at night was exceptional.

Stayed in May 2025

See above!!!

The extra charge for incidentales was not returned. US100 charged and I had no incidentals. Will I ever get my money back?

Stayed in May 2025