Reviews of Marriott Saddle Brook This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
138 New Pehle Avenue, Saddle Brook, NJ 07663, United States
#2 of 2 hotels in Saddle Brook
Guests' ChoiceReview Score
Based on 257 hotel reviews
6.2Score breakdown
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Cleanliness
7.6
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Comfort
7.7
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Location
7.7
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Facilities
6.9
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Staff
6.8
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Value for money
6.3
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Free Wifi
6.7
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Reviewed: June 29, 2025
Yancy
United States3 Reviews5.0“Charged”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Charged for nothing
70 charge for dinner I didn't eat yet to be refunded
Stayed in June 2025
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Reviewed: June 23, 2025
Alisann
United States73 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Being not greeted from on e of the receptionist that was actually checking us in was a turn off for me and my sister. Customer service is key. No smile so good afternoon welcome to Marriott nothing. Will I be back hmmmm probably not.
The hotel was good for what it is was worth.
Stayed in April 2025
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Reviewed: June 17, 2025
Eric
United States3 Reviews6.0“Front desk was not welcoming, train you front desk to smile and to engage with the client.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
air quality in room was bad, possible mold presence inside walls, carpet and a.c system. Rooms was found to be cleaned and interaction with room service was pleasant.
n/a
Stayed in June 2025
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Reviewed: May 6, 2025
Badr
United States11 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Noise.
Cleaning
Stayed in May 2025
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Reviewed: March 29, 2025
Shaunaye
United States6 Reviews1 helpful vote7.0“Much needed relaxation and quality sleep.”- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel staff was at first not receptive. However, when I asked her was she ok, she said yes. Her attitude needs improvement. My room had a draft under the door. Ultimately, the hotel staff upon checkout was very nice, and her courteousness contributed to my satisfaction upon starting my day. 🙂. She deserves a raise.
Stayed in March 2025
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Reviewed: March 22, 2025
Fitzpatrick
United States1 review5.0“Was ok, nothing special… under construction so I get it”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Ok
Ok
Stayed in March 2025
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Reviewed: January 2, 2025
Titus
Papua New Guinea6 Reviews2 helpful votes6.0“Ball Drop NYC '24”- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Room 305 doesn't have remotes for TV & air-conditioning and no hot water jug. Paid for room with option of foldable beds, but none provided.
The gym
Stayed in January 2025
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Reviewed: December 27, 2024
Marsha
United States15 Reviews1 helpful vote6.0“This hotel is in the middle of a major renovation. Some rooms renovated, but still had many issues.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
Here goes: Issues in the bathroom- First off, no pressure of water in the shower- spray came straight down near to the wall. The toilet paper holder was completely broken and unusable. There were chips on the floor rim of the shower stall. The hairdryer looked very old and worn and its plug would not go into the recepticle on the wall which was on the opposite side of the room from the mirror... the wire would have to stretch across the toilet bowl area. There was no vent for air circulation in the bathroom nor any vent for heat.
Did not have breakfast. I did like the reburbished rooms with lovely bedding, bedside lights to read by, refrigerator in room, long counter for travel items, good size closet...
Stayed in December 2024
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Reviewed: October 28, 2024
Niko
United Kingdom30 Reviews3 helpful votes7.0“Very comfortable beds one the arrival the front desk lady with eastern europeien accent extremely unhelpful and very rud”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Comfort
Stayed in October 2024
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Reviewed: October 13, 2024
Gemma
United States1 review5.0“Other than the Water issue, it was OK.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
I had a problem with the Hot and Cold Water in the Bathroom Sink. Not enough Cold Water causing the Water to be Extreemly Hot. I was able to show the Manager a Video, however nothing was corrected.
The quietness was awesome
Stayed in October 2024
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Reviewed: October 8, 2024
Peter
United States2 Reviews6.0“OK”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Noisy as heck. TV did not have access to espn. Tech guy showed up to reboot the tv within 5 minutes. OK it worked but the TV package was lame and I missed the ball game. Not worth the money for the stay. Clearly this is an older building. Many nice attempts to upgrade the facility. Hall outside the room dark like a dungeon- get some better lighting and fix the damn thing. I’ll be back to the area but won’t choose this hotel at that price.
Staff responsible
Stayed in October 2024
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Reviewed: August 29, 2024
Ron
United States7 Reviews5.0“The last time I stay there.”- • Business trip
- • Group
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Room had dead bugs in it. Bar was closed till 5 pm. We wanted a cocktail after arriving. Had to wait hours. Nothing else nearby either.
Central location to where I needed to be.
Stayed in August 2024
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Reviewed: August 5, 2024
Tarisha
United States2 Reviews7.0Good- • Business trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
You have to pay for parking and also breakfast. There was no microwave in the room. It made it difficult to warm up food. Not a great place for if you have kids
It was clean. Someone wanted to go to the pool because the sticker about pool was still on the door. There’s no pool
Stayed in August 2024
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Reviewed: July 31, 2024
Vita
United States1 review7.0Good- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
At check in they couldn’t find my reservation at 2am my credit card was charged I had to pay again with mt debit card to secure my room. The manager never responded back and now I’m am trying to get my funds back that was placed on my credit card
Nice the room was clean.
Stayed in July 2024
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Reviewed: July 1, 2024
Faith
United States6 Reviews1 helpful vote6.0“Never Again”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
You have to pay additional $20 for parking, $21 for breakfast if you don’t get the “package” but with the package it’s complimentary but complimentary means free and that’s not free..
The Decor
Stayed in June 2024
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Reviewed: April 29, 2024
Solivan
United States6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
I thought they had a pool but they didn't
15 mins away from the mall Staff was very nice
Stayed in April 2024
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Reviewed: February 9, 2024
Trinity
United States1 review7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
i had to pay for breakfast and they didn't say anything about the pool being closed
Stayed in February 2024
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Reviewed: December 4, 2023
Jessica
United States6 Reviews7.0“Decent stat”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Lobby was modern and pretty but our room not so much. A bit outdated. Had a cheap motel feel. Our room also overlooked the indoor pool, so you heard all the noise from the families with kids using the pool.
Very convenient. Right off the parkway. Our room overlooked the parkway toll, but we didn't hear any noise. Check in was easy, and staff was amiable.
Stayed in December 2023
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Reviewed: November 20, 2023
Andrew
United States1 review7.0Good- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Pool was frigid - for an indoor pool I was expecting it to be heated.
Presentation rooms were exactly what we needed, catering was delicious and plentiful, room was comfortable and had everything needed for my stay.
Stayed in October 2023
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Reviewed: November 6, 2023
Mike
United States1 review6.0“Relaxation”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Pool was cold and facility was not clean
Location is a key
Stayed in October 2023
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Reviewed: October 25, 2023
Von
United States1 review5.0“I look forward to see the changes that your renovations will make.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 5 nights
I was surprised to see that I was charged for parking my car in your lot. I realize that your facility is going through a renovation but there were a lot of problems for me like the difficulty with accessing WIFI, the plastic toilet seat that wasn't attached correctly and could have easily been broken, the rust in the shower, the hard to find toilet paper dispenser and the lack of places to hang towels. I see no reason to replace them every day but you need to have more than one towel rack to allow the towels to dry. Also, you keep misspelling my name. The last name is Von Hoene, the first name is Lois.
it was very centrally located for my reason for being in the area
Stayed in October 2023
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Reviewed: October 14, 2023
Linda
United States20 Reviews2 helpful votes5.0“We were disappointed in this Marriott property. Not up to it’s standards.”- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Reception not welcoming. Renovation planned but our room needed it. Bathroom was small, sink cracked, toilet flush too loud.
Was disappointed. Probably won’t return.
Stayed in October 2023
-
Reviewed: September 25, 2023
Justin
United States1 review5.0Fair- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
the door didn't work that well to open. At least it was locked and didn't stay open, so i couldn't complain much. The toilet roll holder was broken. Other than a few run down
the place was overall comfortable and nice to stay at. indoor pool pretty nice. The people were very friendly and clean.
Stayed in September 2023
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Reviewed: August 21, 2023
Ebbonni
United States2 Reviews5.0Fair- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
They have real bad nats flying around in the room all day. Offer the take $40 off my entire booking. The bed wasn’t that comfortable and The staff was just ok.
They have real bad nats flying around in the room all day. Offer the take $40 off my entire booking. The stuff was just ok.
Stayed in August 2023
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