Staff was great, room was clean and above all it was spacious, which is rare in NYC. Location is good too: 10 min walk to get to the Freedom Tower and Wall Street; Fulton St and Brooklyn Bridge/City Hall metro stops are a 5 minute walk.

Stayed in May 2024

Everything!

Stayed in May 2024

Convenient to location we were visiting

Stayed in May 2024

Small hotel, generous-sized rooms, quiet, interesting neighborhood with excellent food options (including Tin House near Pier 17), friendly and helpful staff.

Stayed in May 2024

Friendly staff, good food, very clean rooms. This hotel beat out recent experiences at ultra-luxury hotel chains.

Stayed in May 2024

Nothing!

The area is really nice at the Seaport, near the Tin Building, about a 10 minute walk to all the subways including the Path train. Surprisingly pretty quiet at night even on the 2nd floor where we stayed. Hotel is lovely, staff was lovely, we enjoyed our stay.

Stayed in April 2024

The room was not a premium room, but it still was a bit dated and had a very soft mattress. Nothing too serious.

The hotel is well located, in a tranquil area yet close to the financial district and probably the most famous bridge of NYC, the Brooklin Bridge. Soon a new cycling and walking lane will be build on the south east side of manhattan next to the river, and the entire area will be even nicer. The staff was great and extremely supportive and kind.

Stayed in April 2024

We didn’t pay the £ premium for a street side room with a view of the road as a courtyard view was cheaper, quieter and you don’t visit New York to look out the hotel window. Internal courtyard is just some air conditioners and doesn’t let much light in on lower floors. Ultimately it didn’t bother us, but won’t suit everyone. There is no such thing as a cheap stay in NY, we felt the price we paid was fair, perhaps not a bargain. We didn’t opt into breakfast due to the price, but there are plenty of options at various price points in the local area. The only real issue we had during our stay was our room being left open by housekeeping one day but, this reported to reception who apologised and we felt it was a genuine mistake.

Location is excellent for exploring Manhattan and Brooklyn, within 20 or 30 minutes of most places a tourist would want to go. Fulton station is a 5-10min walk and will get you into most major subway lines. The Seaport area is significantly quieter than central tourism areas but still very appealing part of the city, with quaint cobbled streets and a good selection of restaurants and bars. The hotel itself is quiet and the lounge, bar and rooms are very well presented. Overall the hotel has quite has a boutique feel and you really know you aren’t in a giant chain hotel.

Stayed in April 2024

Lovely hotel in a nice part of town - still easy to get everywhere but nice and quiet away from busy roads etc, but still very close to lots of bars and restaurants, and really close to the Brooklyn Bridge. Staff made a special effort over the Easter period + for a birthday in our group. The great hospitality started at the door, with Chris in particular giving us a warm welcome, local tips, and nice chats on a daily basis as we came in and out, and made a special effort for my Mum’s birthday I wouldn’t have any doubts about staying here again on my next visit.

Stayed in April 2024

Some confusion about the availability of food and the restaurant.

Great staff, great location, lovely venue. Staff were very knowledgeable about the area. Room was comfortable.

Stayed in April 2024

Nothing! It was great

Great location, super comfy bed, the loveliest staff

Stayed in April 2024

There were some housekeeping issues. The room wasn't ready at check-in time of 3pm (we were told that they were still restocking the minibar). On another day, housekeeping wasn't able to clean my room when requested due to them being short-staffed. Water bottles were not restocked when my room was cleaned. At check-in, our minibar had an already opened and mostly empty bottle of vodka. At checkout, we were informed that there was a minibar charge for a diet Coke that we had never drank (we didn't touch the minibar), however this was quickly removed when we pointed that out. Blackout curtains didn't extend all the way to the edges of the windows, so I was woken up by the sunlight every night. My room was a little loud at night at times due to being close to the street.

Beautiful hotel in a fantastic location. The room was large and clean with a nice spacious bathroom. The bed was very comfortable. Staff were super friendly and helpful. The fitness center was small but spotless and nicely stocked with water bottles and towels at each machine. The experience felt luxurious.

Stayed in April 2024

Expensive and room amenities could improve

location and view

Stayed in April 2024

Very nice spacious rooms, bathrooms are well designed to accommodate multiple people. Staff were very courteous and always helpful.

Stayed in March 2024

All is well

Stayed in March 2024

Lack of day light in the room but we were out most of the time. We thought the courtyard was looking onto the plaza but it wasn’t.

Great location, spacious bedroom with large comfortable bed and cotton sheets. Quiet no noise at nighttime. Room serviced daily. Very helpful and friendly team especially the two great Porters on the door! Attention to detail amazing. And Reception very responsive to requests. Even the small gym did not disappoint was spotless. Stayed for 5 nights and would highly recommend. Lovely walks, close to great restaurants, waterfront & metro. Although we enjoyed walking to Times Square & over Brooklyn Bridge to Dumbo.

Stayed in March 2024

nothing

The inside of the hotel is very bright and you never feel lost. The room, too, was bright, one did not feel to be in a big city. The stay was very pleasant.

Stayed in March 2024

Food was excellent , very chilled bar and restaurant . Quiet hotel , great beds , rooms lovely and spacious . Bathroom perfect size

Stayed in March 2024

Voucher system for breakfast - unnecessary.

Great staff! Very nice rooms and perfect location. Welcoming people at the door and very clean.

Stayed in March 2024

Could have been more generous with tea bags in room but was able to access free between 7-8am in bar area and was given tea bags and milk to take upstairs

Had breakfast on 3 days and was good. Granola, fruit and yogurt twice and a bagel and french fries. All good. Had in small restaurant area as main restaurant closed. Staff attentive and friendly Really happy with hotel. Smallish and not high rise. Seaport surrounding area is quiet, lovely and light being near river side and not full of high rise buildings. As visited in March imagine more lively in summer. Thank you for our stay

Stayed in March 2024

It is an old building so the hot water took a bit of time but was great when it arrived!

The room was a good size and the bathroom with twin sinks was excellent. Plenty of space and the king bed was very comfortable.

Stayed in March 2024

They should change the windows for ones that better isolate external noise.

Everything. I think the new owners/management has done a great job. The room was beautiful and comfortable. Good breakfast and very polite staff. I would definitely come back.

Stayed in December 2023

Bar not open very late

Restaurant, bed

Stayed in March 2024

Loved everything about it!

Loved the property will be back soon !

Stayed in March 2024