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  5. Reviews of Sheraton Pentagon City

Reviews of Sheraton Pentagon City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

900 S. Orme Street, Arlington, VA 22204, United States

#26 of 113 hotels in Arlington

Guests' Choice

Review Score

Based on 777 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 22, 2025

    8.0
    We stayed for one night to make it to Dulles airport
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double, Washington DC view, City view, Main
    • Stayed 1 night
    • Submitted from a mobile device

    It was quite difficult to get access to the wifi network

    We loved the hotels location

    Stayed in August 2025

  • Reviewed: August 16, 2025

    8.0
    Overall it was a pleasant stay other than no eating place nearby.
    • Leisure trip
    • Couple
    • Guest room, 1 King, Limited view
    • Stayed 2 nights

    Parking location to guest room was not conveniently located. Have to walk quiet aways to get the car. There was no restaurant nearby. The place is a bit far from business /eating areas.

    A nice clean, spacious room. Comfortable bed.

    Stayed in August 2025

  • Reviewed: August 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 1 King, Limited view
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioning was poor

    Breakfast was good, bar staff was very friendly

    Stayed in August 2025

  • Reviewed: August 12, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double, Limited view
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom there is pealing paint and looks like mold there and was there is cricket in the floor.

    The lobby

    Stayed in August 2025

  • Reviewed: August 10, 2025

    8.0
    Got to see some cool places in the area.Very comfortable
    • Leisure trip
    • Couple
    • Guest room, 1 King, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    Small parking lot.

    Very close to Pentagon City, and down DC.

    Stayed in July 2025

  • Reviewed: August 8, 2025

    8.0
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    Other customers being very rude

    Exquisite

    Stayed in June 2025

  • Reviewed: July 31, 2025

    8.0
    See the Pentagon
    • Leisure trip
    • Couple
    • Guest room, 1 King, Limited view
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing that didn't like but would have liked included breakfast. Just a small basic buffet would be fine.

    The shuttle facility was good and even made a small detour for us. Room etc was fine.

    Stayed in July 2025

  • Reviewed: July 28, 2025

    9.0
    We’ve stayed here several times and always had a great experience. Martha in the Potomac restaurant is fantastic.
    • Leisure trip
    • Couple
    • Guest room, 1 King, Limited view
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy ac in room 814

    Location to our son who serves in Air Force in pentagon

    Stayed in July 2025

  • Reviewed: July 21, 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Guest room, 2 Double, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is expensive The hotel seems very outdates in some aspects but overall it is good

    Stayed in July 2025

  • Reviewed: July 19, 2025

    8.0
    Great Stay. Great Price
    • Family with young children
    • Guest room, 1 King, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    I didnt have any issues

    Always a great stay. The room was cozy and clean

    Stayed in July 2025

  • Reviewed: July 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 2 Double, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    It was only one elevator working at the time of my stay

    Stayed in July 2025

  • Reviewed: July 12, 2025

    7.0
    Decent, and the best view of DC of any hotel!
    • Business trip
    • Solo traveler
    • Guest room, 2 Double, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities are old and falling apart - my sink didn’t work well, there were mold spots around shower, and hallway didn’t have working AC. Also, the parking price is quite a lot for a hotel that isn’t downtown and for which you can’t reach without a car. Finally, the restaurant has no view and its food… isn’t something to write home about.

    Great service, accommodating staff. Amazing view of DC! (Perhaps the best views you’ll get of any hotel, 3-star or above). The room, while old and falling apart, was pretty clean.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    8.0
    Nice for last minute stay
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee anywhere before 7am which was not helpful when my shuttle was at 6:30am.

    Free airport shuttle. Flight was canceled and this was last minute late booking. Good location and friendly staff. Room was nice.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    8.0
    Pretty good
    • Leisure trip
    • Couple
    • Guest room, 1 King, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    Very crowded

    Prosecco given when I arrived.

    Stayed in May 2025

  • Reviewed: July 8, 2025

    8.0
    Good services great team work.
    • Family with young children
    • Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Well when I looking buffet breakfast price at the internet they mentioned $15 but in the ticket said $25. I asked the waitress why she apologized that they still said it 15 at the internet, she don’t have the fault they should correct the prices immediately Good services in Shuttle but 9am to 11 pm was only available every hour only 🥺but they were at the time they said it in the airport other than that good hotel experiences.

    Location Spanish young female at the front was very professional and nice also I have the opportunity to meet a Spanish female from maintenance who have 43 yeas working in the location she deserved a good retirement celebration and compensation just me thinking loud when I asking in a conversation how long she worked somebody next to her said it she worked in Sept 11, 2001 she was very professional and welcome both did a outstanding job. I am sorry I don’t notices there names but yes I noticed your services.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    9.0
    Good location, wonderful brakfast.
    • Business trip
    • Solo traveler
    • Guest room, 1 King, Limited view
    • Stayed 2 nights

    Main point that stood out: wonderful breakfast. Plenty of options, including smoked salmon, salad, a variety of fruits, etc.

    Stayed in June 2025

  • Reviewed: July 5, 2025

    8.0
    The first room they gave me didn't have the requested specifications and had a bad smell. The receptionist (woman) w
    • Couple
    • Guest room, 1 King, Limited view
    • Stayed 2 nights
    • Submitted from a mobile device

    I made a reservation through Booking.com. When I arrived at the reception desk, I waited 30 minutes for them to find the reservation. They didn't find it, and they gave me a room I hadn't selected in my reservation. The room had a bad, musty smell. I returned to the reception desk because the room had a king bed, not a single. I waited another 15 minutes; the woman at the reception desk had an unfriendly attitude.

    its proximity and facilities

    Stayed in June 2025

  • Reviewed: June 25, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, Limited view
    • Stayed 3 nights
    • Submitted from a mobile device

    The room could be cleaner

    Close to everything

    Stayed in June 2025

  • Reviewed: June 11, 2025

    9.0
    Family Trip
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double, Limited view
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was pricey. Difficult if u wanted only a light breakfast.

    Staff was very friendly. professional and made us feel welcomed & comfortable. Restaurant servers for breakfast were fantastic. I wish I had the name of the very sweet lady who was our server each day. She was beyond excellent!

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    It’s a nice facility. The staff was very friendly. They have a shuttle that runs to the metro every half an hour there’s
    • Leisure trip
    • Solo traveler
    • Guest room, 1 King, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed and there’s no reason to have a bunch of gay flags hanging in the lobby

    Location was good

    Stayed in June 2025

  • Reviewed: May 30, 2025

    7.0
    Good but could have been better.
    • Leisure trip
    • Solo traveler
    • Guest room, 1 King, Limited view
    • Stayed 3 nights
    • Submitted from a mobile device

    The swimming pool wasn’t open.

    Location was ok and room was comfortable

    Stayed in May 2025

  • Reviewed: May 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Guest room, 1 King, Limited view
    • Stayed 2 nights

    Bathroom Room#611 (1)-toilet too low, needs handicap wall support to get up/down (2) tub very slippery, although there is a anti-slip mat provided there should be a sign posted warning and recommending matt use before getting in tub area and a side wall handicap bar should be installed. (3) the outlet in my bathroom did not work. I tested RFC and still didn't work.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 1 King, Limited view
    • Stayed 2 nights
    • Submitted from a mobile device

    Shuttle service to airport is a little bit later than our flight thus we had to take an uber

    location and facilities are excellent. Staff are awesome

    Stayed in May 2025

  • Reviewed: May 11, 2025

    8.0
    All was well except the quality of the towels
    • Solo traveler
    • Guest room, 1 King, Limited view
    • Stayed 1 night
    • Submitted from a mobile device

    Poor towel quality.

    Everything except one thing.

    Stayed in May 2025

Showing 1 - 25

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