370 Canal Street, Tribeca, New York, NY 10013, United States of America
#303 of 413 hotels in New York
Guests' ChoiceBased on 1807 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
7.6
Staff
8.2
Value for money
7.6
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Roisin
United KingdomWe had an ada room so the shower was a bit of a challenge, we didn’t need this as neither of us are disabled
Nice big room with a view, bed was very comfortable.
Stayed in May 2024
Reviewed: May 5, 2024
Daniele
Italybit expensive and not clear entrance. I was coming from the metro Canal Str.
great view from the 22nd floor. terrace on 21nd is for club members. Room big and clean for NYC standards
Stayed in May 2024
Reviewed: May 3, 2024
Daili
United States of Americasome guests were noisy during the early early morning yelling and slaming doors repeatedly
Close to subways and the direct A line to the airport
Stayed in April 2024
Reviewed: May 3, 2024
Smellie
New ZealandGreat location, responsive staff - when a significant problem arose the hotel got onto it promptly and efficiently. I liked that the manager sent a welcome email so there was a real person rather than a call centre. Impressed by thecreal-life respons8veness.
Stayed in April 2024
Reviewed: April 29, 2024
Marie-line
United States of AmericaWe faced an awfully loud stret, day and night. We moved from the 4th floor to the 8th floor because of it. It wasn't much better. Constant car honking in the middle of the night. Soundproofing is bad. Definitely wasn't worth $365 a night. The hotel manager didn't change our room. He said he would take my feedback into account for their renovation. It's really an average facility.
Stayed in April 2024
Reviewed: April 27, 2024
D
NetherlandsBeds are a bit small and not quite suitable for taller persons.
Stayed in April 2024
Reviewed: April 21, 2024
Shu
United KingdomNil
The staff is was friendly and helpful. The room was not very large for four of us but it was quite comfortable. Nevertheless, the sofa bed was a bit short for two men of our family. The location was excellent which was very close to metro station, minutes away from Chins Town and Soho.
Stayed in April 2024
Reviewed: April 17, 2024
Turgut
TurkeyRoom was smaller than expected. The hotel feels a bit old, needs renovating.
Staff was helpful, room and lobby were clean.
Stayed in April 2024
Reviewed: April 10, 2024
Cindy
United States of AmericaOur room was on the side of the hotel and it was very windy so you could hear the wind coming through the crack in the window. It sounded like a train whistle off in the distance. Also, through no fault of the hotel, construction started on the front street & they were working all night. You only heard them if a truck was backing up but it was enough to be an annoyance.
The room and bathroom were large. I expected it to be a good size since I had booked the large room but it was even larger than expected.
Stayed in March 2024
Reviewed: April 9, 2024
Jan
SwedenThe room was quite small for 4 people.
We had a familyroom on 22rd floor. Very nice view. The breakfast in the Club lounge was good
Stayed in April 2024
Reviewed: April 8, 2024
Soraia
United KingdomThe hotel needs a good renovation, bathrooms in particular
Location and bed was very comfortable
Stayed in March 2024
Reviewed: April 8, 2024
Mongezi
South AfricaRestaurant can have more menu items and hot beverages.
Great Brand. Great service and check in experience. Great rooms and amenities. Very comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Ovidiu
United States of AmericaA little basic.
Location was great. Very quiet given the surroundings.
Stayed in April 2024
Reviewed: April 3, 2024
Sharon
United KingdomClub King Room much smaller than pictures with no city view.
Great location. Convenient for subway. Comfy bed.
Stayed in April 2024
Reviewed: April 2, 2024
Colin
NetherlandsLocation and room
Stayed in March 2024
Reviewed: April 2, 2024
Antonia
NetherlandsMost of the towels they had weren’t clean enough
Excellent location, the staff was very friendly, the room was small but very nice
Stayed in April 2024
Reviewed: April 1, 2024
Amy
United KingdomWe paid for the city view and we’re so glad we did- the views were incredible!!!
Stayed in March 2024
Reviewed: March 27, 2024
Claudia
ItalyVery comfortable and clean. Good location - close to Soho & Financial District.
Stayed in March 2024
Reviewed: March 25, 2024
Patrick
IrelandAll good.
Location is superb and the staff are exceptional:)
Stayed in March 2024
Reviewed: March 19, 2024
Thomas
United KingdomGreat location, great staff, clean room.
Stayed in February 2024
Reviewed: March 19, 2024
Lei
United States of AmericaClean room, location and helpful front desk staff! Thank you!
I'd like to have some kind of free breakfast options for loyal or returning customers like me:) Thank you! Lei
Stayed in March 2024
Reviewed: March 17, 2024
Jennifer
United States of AmericaElevators were slow. Shower could use some work where tile meets the shower pan. Also, smoke detector started beeping. Maintenance was quick to resolve but still annoying at 10pm.
Bed was comfortable, good-sized room.
Stayed in March 2024
Reviewed: March 14, 2024
Patricia
AustraliaGreat location, lovely room with a great view of Canal Street and very clean
Stayed in February 2024
Reviewed: March 11, 2024
Djohariah
United States of AmericaI didn’t like the fact that the hotel advertised a nice patio on the top floor to have drinks, but it was only available to “club” members. I picked the hotel because of this advertised anmenity and was really disappointed we were denied access.
Stayed in March 2024
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