The food in the restaurants was just okay- nothing spectacular. They have to work out the kinks of the recipes. For example, the breakfast pancakes were too dense and gummy. The cheesecake had the same gummy texture. The cleaning crew didn’t really clean in my opinion. Food crumbs were left in the room and I had to ask them to come sweep. Even when we asked for someone to clean, we noted dirt and grime on the bathroom floor.

You couldn’t ask for a better location, especially for events that will be at State Farm or Mercedes Benz Stadium. The staff were extremely friendly and helpful. The facility is stunningly designed- beautiful architecture.

Stayed in June 2024

Food is little overpriced

Location

Stayed in June 2024

Check in was a little slow. Also saw a random pill medication on the floor in the room. Room was way too expensive

Great location for the Benz

Stayed in June 2024

Bar was too crowded. Not enough bar tenders so it took an extremely long time to get anything. Better chance getting room service.

Proximity to Mercedes Benz Stadium.

Stayed in June 2024

No one is running the hotel - and this is very apparent. It is a conference center hotel that is not ready for breakfast rush. Also, they will not advertise this on booking - but their pool was closed in May although it was hot out.

The location is great if you are attending a conference in GWCC! The hotel is new, big & tidy. There is a good food shop on the ground floor for necessities.

Stayed in May 2024

It appeared we may have been bitten by bed bugs in our first room but the very helpful manager on duty on listened attentively to us and moved us to another room on the same floor and we were comfy and relaxed as soon as we relocated.

Absolutely Devine and the wonderful server named Paris was excellent and very good at her job! Paris was warm, professional and friendly as well as very knowledgeable of the area.

Stayed in May 2024

the shower was not the cleanest there were hairs on the bed

Breakfast buffet was great, New tech in room was nice

Stayed in April 2024

meals i dont like

Stayed in April 2024

I didn't like that fact that there was no microwave in the room 😕. There could have been more hooks in the bathroom. The steamer didn't work, ⁸0I had to request an iron and ironing board, this was a big inconvenience.

I love the fact that the hotel was new

Stayed in April 2024

No microwave to heat leftovers or anything that needed heating. Check in took hours because rooms were not ready on time. I think the hotel was understaffed. Housekeeping came in late everyday, one day they didn't come clean.

Everything was new, very comfortable nice rooms.

Stayed in March 2024

Our room AC didn’t work as well as we would like. The rooms are fairly large so it didn’t seem to cool off the room the way we needed which caused for an uncomfortable night’s rest. There’s also no snack or food options after 11. The market in the hotel is not 24/7, which is inconvenient. The night front desk staff were also not as helpful as the attendants during the day. Overall it seemed a little overrated for the $400+ a night. It didn’t give luxury with the luxury price tag.

The property was beautiful and check in was very easy. The rooms were nice and updated, very modern. Valet only is a perk in the downtown area as well and all the valet people were extremely nice and prompt. Loved the convenient distance to the Mercedes Benz stadium and Statefarm Arena.

Stayed in March 2024

Expensive parking to valet, not really any walking distance places for food... asked three times to have toilet paper brought to my room and it never was

Overall hotel stay was nice

Stayed in February 2024

Mandatory Valet

The Signia was clean, quiet and comfortable. The only thing I wish is to have the ability to self park. This is a full service hotel so I understood the condition of having to Valet park my vehicle. Other than that, we had a fantastic time! The personal touch that the staff give. The welcome you receive and the message you get in your room makes you feel special! The food on the 4th floor is really good. The drinks are good and STRONG. Lastly the view, we stayed on the stadium side and the view was spectacular. Nespresso machine, yes please do not change that, and the TV in the room isn't an off brand cheap smart TV.

Stayed in March 2024

No room service and restaurant closed to early

Did make it down for breakfast

Stayed in February 2024

Club Signia was very nice! The chef Pat during breakfast was amazing.

Stayed in February 2024

There were so many issues. People were getting stuck in the elevators. Room keys would stop working for no reason.

It’s really nice! The common areas are very spacious and have ample seating. The staff was very nice and accommodating.

Stayed in January 2024

Location is perfect since the hotel is connected to the congress center

Stayed in January 2024

Great place

Stayed in April 2024

Beautiful atmosphere and great staff

Stayed in June 2024

Nothing

Beautiful new property

Stayed in June 2024

We understand new property glitches, but food choices were limited. Almost impossible to get room service - had to charge it to AX because room charge wouldn’t work - then we got double charged for it (AX and room charge). Room Service wouldn’t answer the transferred call from Guest Services. Once I learned their extension and called several times, they never answered. It rang until it went to a busy signal. First room (1619) - phone didn’t work and a strange noise was constant (similar to voices on a speaker). Second room (3225) - sink stopper inoperable, all drink glasses were dirty. Nadia COMPed our dinner on check-in evening and the charge showed up on our bill at check-out. $60/day for valet parking - really? Sorry, the truth hurts.

Beautiful hotel. Great location for The Rolling Stones concert! Very friendly staff.

Stayed in June 2024

No water!!!!!

I did not get to stay at the facilty....they had NO WATER to shower for days. I should be refunded my money.

Stayed in June 2024

Location

Stayed in May 2024

It was right next-door to the K-pop concert. My daughters wanted to go see.

The location is perfect. Many attractions are within a few minute walk

Stayed in May 2024