4876 Haxton Way, Ferndale, WA 98248, United States
#1 of 2 hotels in Ferndale
Guests' ChoiceBased on 254 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
8.8
Staff
9.2
Value for money
8.4
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: July 10, 2023
Jackie
United StatesNothing
Nice size room, comfortable, clean, easy access.
Stayed in July 2023
Reviewed: July 7, 2023
Greg
United Statesnothing
it was nice and quiet well-lit areas.
Stayed in June 2023
Reviewed: June 29, 2023
Cathy
Canadaadd to breakfast menu
Front desk (Rhonda) was excellent , she helped me straighten out a double booking (very professional she is) Breakfast - was great & but there needs to be more variety to menu (like add pancakes & oatmeal) not everyone eats eggs Cheryl our server at restaurant was excellent customer service
Stayed in June 2023
Reviewed: June 26, 2023
Nikki
Canadano buffet
Room was cozy employees were nice
Stayed in June 2023
Reviewed: June 12, 2023
Melanie
United Statesnot enough meal options and not really close to anything
staff is very friendly and accommodating. rooms were clean and comfortable
Stayed in June 2023
Reviewed: June 12, 2023
Maria
United Statesno microwaves in the room, not enough outlets in the room, and no safe
It was nice
Stayed in June 2023
Reviewed: June 12, 2023
Taryn
United StatesThere was what appeared to be some sort of red stain (perhaps blood) on the decorative pillow on one of the beds. The decorative pillows felt somewhat unnecessary because they were itchy/uncomfortable as well. We ended up just taking them off the bed.
The shower was nice and unique. The beds, curtains, carpet and dresser were clean and welcoming/comfortable. Checking in was simple and I liked that there was a fridge, coffee maker, and tea included in the room.
Stayed in June 2023
Reviewed: June 11, 2023
Fa
United Statesthe pizza place. service was slow and food was sub par
card dealers were awesome. food was good except for the pizza place.
Stayed in May 2023
Reviewed: June 2, 2023
Freda
CanadaMost of the restaurants were closed from Monday to Thursday. This left only one restaurant, the Red River Cafe, which had a two hour wait on Tuesday for dinner. The casino was really busy, so definitely not enough eating facilities to handle this. The hotel need to be refreshed and updated, looking a bit tired.
The staff in the Silver Reef are excellent, and we have no complaints. Very pleasant and helpful.
Stayed in June 2023
Reviewed: May 28, 2023
Geraldine
United StatesI left two items in the closet in my room. I have contacted the hotel 3 times and have not received a response. There was no microwave in the room.
Very convenient
Stayed in May 2023
Reviewed: May 1, 2023
运
Canadano bottled water in room
Clean and comfy
Stayed in April 2023
Reviewed: April 3, 2023
Jasmine
CanadaThe whole resort was amazing!
Stayed in March 2023
Reviewed: March 31, 2023
Leeann
United StatesThe dinner at The Steakhouse was exceptional. The room was clean and comfortable.
Stayed in March 2023
Reviewed: March 20, 2023
Diana
United Statesno management support! I like to play cards. I looked forward gambling playing cards. There was a man literally his head on the card table. No manager or the dealer removed him. So I did not play. You failed in customer service. Very disappointed. You lost me there.
very comfortable bed at the hotel.
Stayed in March 2023
Reviewed: March 7, 2023
Kelli
United StatesThe girl that checked us in barely even smiled and I felt like she didn't even want us there. She didn't offer any information and any replies to my questions were one word answers with no smile. As someone who has worked in the hospitality industry for years, I was really disappointed. Angel of the Winds practically rolls out a red carpet for their guests and they always make me feel special. I will probably stay there next time bc of this. Also the fact that there is no room service available or a way to charge to your room is inconvenient as a hotel guest.
Dinner at the Steak House was AMAZING!! The staff went above and beyond to cater to our requests and made suggestions that were wonderful!! The manager should be given kudos!! Perfect dining experience for our anniversary!!
Stayed in March 2023
Reviewed: February 20, 2023
Kevin
United Statesservice at steak house not as good as usual
steak house food was great
Stayed in February 2023
Reviewed: February 6, 2023
Ramona
United StatesI liked all.
Comfortable.
Stayed in February 2023
Reviewed: January 16, 2023
Rick
Canadanothing
clean, easy to access
Stayed in December 2022
Reviewed: November 24, 2022
Jill
CanadaNo buffet 😞 no housekeeping. But room full price
Disappointed no free continental breakfast.
Stayed in November 2022
Reviewed: November 14, 2022
Cornell
United StatesThe bed wasn't exactly the most comfy. That's really the only drawback. If I was forced to be more critical, I guess I could say the pillows could stand to be more supportive... and larger. The pillows seemed on the small side.
They made an effort to get us the room we wanted (top floor, North Tower). Next time we know to request an even numbered room.... the view is better, but the odd number rooms still have a decent view of the mountains). Love the showers in the North Tower rooms. They upgraded the tablets in the rooms and ours even had a Bluetooth speaker bar. This was an unexpected treat. The room was either very well insulated or we had no one in the surrounding rooms. Either way, it was really quiet.
Stayed in November 2022
Reviewed: October 18, 2022
Troy
CanadaWas in an room adjoining a family of multiple people with young children who were screaming and extremely loud late into the evenIng then we’re right back at it very early resulting in very little sleep........Not really what we were expecting it was our first time there after a recommendation from a friend we stopped on the way home after Seahawks game hoping to get a good nights sleep before heading home..........
Staff was courteous
Stayed in October 2022
Reviewed: October 17, 2022
John
United StatesHotel was nice. Very poor restaurants and bars. Short staff. Very limited. Overall a decent hotel.
Stayed in October 2022
Reviewed: October 10, 2022
Cheryl
United StatesNothing really!
Its always clean and staff is friendly.
Stayed in October 2022
Reviewed: October 10, 2022
Jeffrey
United StatesNo Microwave
Nice room. Black out curtains. Comfortable bed. Food options limited for a weekend.
Stayed in October 2022
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