Reviews of Sleep Inn & Suites Gallatin - Nashville Metro
983 Village Green Crossing, Gallatin, 37066, United States
#5 of 10 hotels in Gallatin
Guests' ChoiceReview Score
Based on 261 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.1
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Facilities
8.6
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Staff
9.0
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Value for money
8.5
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Free Wifi
8.5
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Reviewed: August 12, 2025
Tyler
United States2 Reviews9.0“Excellent stay, excellent service, great sleep.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I wish the water pressure in the shower was just a little bit more, that’s the only gripe I had!
We were up very early so we did not grab any breakfast, but the beds were comfortable and the room was bigger than I anticipated, we left how big the ceiling was and we also loved how big the showers were, excellent value for money and the bets were comfortable and everything is clean, and the owners were friendly.
Stayed in August 2025
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Reviewed: July 19, 2025
Nicole
United States12 Reviews4 helpful votes7.0“Kind staff, not crisp and clean”- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The staff that we encountered at this hotel were extremely kind and helpful so I do feel a little bit guilty saying the following: The room felt humid with the air conditioning running and then alternately on dry to try and reduce the humidity. There was a red stain on the carpet in between the beds. Assuming it was benign, but along with the humid stale feeling air and a slightly sticky floor in the bathroom, it didn't feel great. The inside of the elevator door was very dirty. We've been traveling for about a month and stayed at a lot of different hotels that felt extremely clean and crisp. This didn't.
Whitney at the front desk was amazing. Very helpful, friendly and made us feel very welcome.
Stayed in July 2025
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Reviewed: July 17, 2025
Daniel
United States4 Reviews7.0“It was ok”- • Business trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Something was up with our AC unit, extremely humid in our room.. it kept the the proper temperature but very high humidity.. we only stayed a couple of nights so we didn’t make a fuss about it.
Convenient location
Stayed in July 2025
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Reviewed: July 7, 2025
Kathleen
United States54 Reviews1 helpful vote7.0“Probably would not stay again.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Too close to interstate,sketchy area.
Price
Stayed in May 2025
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Reviewed: July 6, 2025
Neal
United States1 review9.0Wonderful- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Needs for ice machines. We couldn’t get ice for 3 days
Stayed in July 2025
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Reviewed: June 30, 2025
Keyana
United States17 Reviews3 helpful votes7.0“Your breakfast needs to be fully stocked daily”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
We stayed in April, and again in June. The decline of the continental breakfast was very disappointing. In April, there was a lot of variety, different options and different milks. It was fully stocked. This time, there was hardly any food out. No fruit, no milks the milk is now in a silver carafe so you can’t get some and take it back to your room. And when I inquired about a chocolate milk, the gentleman said “yeah right” he was also outside smoking both mornings we were there. The food was not hot. There were not any cream cheeses out for the bagels. It was very disappointing and we ended up having to have breakfast out both days.
We enjoy staying here because the rooms are clean and so is the facility.
Stayed in June 2025
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Reviewed: June 23, 2025
Counts
United States2 Reviews9.0“We had a wonderful stay. The staff was extremely helpful getting two rooms for me and my family.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 1 night
I wish that breakfast had been till 10:00 a.m. on Sunday morning. We had a late night at wedding the night before and would have loved to sleep in and then enjoy the wonderful breakfast you offered.
The facility was very clean, nice staff, very comfortable stay.
Stayed in June 2025
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Reviewed: June 2, 2025
Kevin
United States2 Reviews9.0“Good hotel for a good price”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
This is a complaint we have with most hotels. The pillows on their beds were small. But unlike many others, they were comfortable.
Well maintained facility with a good hot breakfast. It is located within easy walking distance of numerous restaurants. For your forgotten essentials, there is a Wal-Mart and Aldis less than a half mile from them. Even with the central location, there wasn't a lot of traffic noise.
Stayed in June 2025
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Reviewed: June 1, 2025
Gayle😆
United States10 Reviews1 helpful vote8.0Very Good- • Solo traveler
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Nothing
Very convenient, restaurants close by, clean and quiet staff was very nice
Stayed in May 2025
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Reviewed: May 19, 2025
Eldon
United States3 Reviews7.0“Needs remodeled bad!!”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
You had to walk about 300 yards to the swimming pool,which 2 hotels shared No amenities to speak of.The hotel needs a complete make over it's very run down. No outdoor seating for people to lounge around in the evening. We just weren't pleased with the place and the breakfast wasn't that good either.
Stayed in May 2025
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Reviewed: April 29, 2025
Marlene
United States15 Reviews9.0“For the price, was nice place to stay.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The water closet rocked and the shower was too high up for me to adjust.
Location and price.
Stayed in April 2025
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Reviewed: April 28, 2025
Misty
United States4 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Pillows were not great. We’ll be back but just bring our own pillows.
Very clean.
Stayed in April 2025
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Reviewed: April 18, 2025
Donald
United States9 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Quiet,and close to restaurants
Stayed in April 2025
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Reviewed: April 17, 2025
Helen
United States2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The pillows, awkward. Too small and mushy,
Stayed in April 2025
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Reviewed: March 28, 2025
Jennifer&john
United States10 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Suite - Accessible/Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Need bigger towels.
Stayed in March 2025
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Reviewed: March 20, 2025
Black
United States1 review9.0“great value and a good place to stay”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
coffee cups were tiny
breakfast was good
Stayed in March 2025
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Reviewed: February 9, 2025
Nikki
United States12 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Check in
Stayed in February 2025
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Reviewed: February 8, 2025
Sharon
United States27 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was just ok
Stayed in February 2025
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Reviewed: January 14, 2025
Joseph
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The last visit left something to be desired with their breakfast. Didn't put much out and didn't refill what was empty. Also when I tried to shower it was barely warm and after it did get hot it randomly got cold throughout.
Very clean facilities. The staff was very accommodating and checking in/out was easy.
Stayed in December 2024
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Reviewed: October 29, 2024
Stewart
United States2 Reviews9.0“Overall pleasant experience”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Receipt I was given was cut off to where I couldn't see any monetary amounts on charges.
Location was close to event I attended. Breakfast was very good. Short drive to Nashville.
Stayed in October 2024
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Reviewed: July 29, 2024
Amy
United States2 Reviews7.0“Will stay there again.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Great location. Great helpful staff. Very friendly.
Stayed in July 2024
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Reviewed: July 28, 2024
Thelma
United States3 Reviews8.0“Great location nice staff”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Need more washer and dryers. We traveled for softball as well as many others who were staying there. They only had 1 washer 1 dryer. Our bathroom shower curtain had mold at the bottom. Other than that it was great.
Need more washer and dryers. We traveled for softball as well as many others who were staying there. They only had 1 washer 1 dryer. Our bathroom shower curtain had mold at the bottom. Other than that it was great.
Stayed in June 2024
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Reviewed: July 7, 2024
Teresa
United States2 Reviews9.0“nice place for the money!”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 3 nights
The stairwells and carpets needed to be vacuumed. I mentioned it at the desk, but didn't get done while we were there for 3 nights. I mentioned again as we were leaving and she thanked me, saying it would get done.
very friendly staff. Was in a good location, away from traffic and noise. Roomy bathroom and great shower.
Stayed in July 2024
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Reviewed: July 2, 2024
Joanann
United States2 Reviews9.0“Will stay again on my next visit”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
I could hear the room next door tv but the occupant might have been hard oh hearing. It was never on late so it was fine
Convenient to everything. Great location. Very clean and well maintained.
Stayed in June 2024
