12032 Scripps Highlands Drive, Poway, CA 92131, United States of America
#3 of 7 hotels in Poway
Guests' ChoiceBased on 331 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
8.0
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Jessica
United States of AmericaI loved that the room had plenty of space for me and my family. Chilis was in walking distance along with a gas station.
Stayed in March 2024
Reviewed: April 15, 2024
Chris
United States of AmericaEverything was perfect
Rooms were large- slept 5! Staff was beyond friendly and accommodating. Very close to many restaurants etc. amazing value.
Stayed in April 2024
Reviewed: March 24, 2024
Harper
United States of AmericaFront desk lady Tierney was awesome.. I shared with her that I was in San Diego for my Mamas funeral. When I returned from putting Mama to rest Tierney had left a beautiful card in my room for our family..Very special girl yall got there!! Thankyou 💖
Stayed in March 2024
Reviewed: March 20, 2024
Gonzalez
United States of AmericaLocation and the view
Stayed in March 2024
Reviewed: March 19, 2024
Lori
United States of AmericaI liked it all
I like the gorgeous breakfast n the whole lot of it
Stayed in March 2024
Reviewed: March 4, 2024
Michael
United States of AmericaNothing
Coffee was great and the breakfast was really good.
Stayed in March 2024
Reviewed: February 20, 2024
Saro
United States of AmericaI was booked for a king bed and ended up getting 2 double beds instead. When asking to be switched to my booked room, I was told someone has reached out telling me they were overbooked, while no one had reached out to me about anything. I don’t understand how you can’t provide someone with what they booked in the first place and on top of that, not even attempt to move me or offer some sort of compensation. Very disappointed with my stay.
Stayed in February 2024
Reviewed: February 20, 2024
Manucharyan
United States of AmericaVery clean and good breakfast close to everything
Stayed in February 2024
Reviewed: January 30, 2024
Fredric
United States of America(1) Disappointing surprise when I entered my room and found they had switched us from a king bed to a double queen because they had overbooked. (2) All lamps had bulbs too dim to read by. Staff was helpful in replacing bulbs. (3) Extra overnight parking fee of $15, especially annoying because I doubt any guests accessed that location without a car.
All staff were extremely nice. Breakfast was filling and tasty with healthful options.
Stayed in January 2024
Reviewed: January 19, 2024
Joan
United States of AmericaNo free touletries and no free parking, pillows are not confortable to use:-(
Just like the location
Stayed in January 2024
Reviewed: November 17, 2023
Jenia
United States of AmericaNothing
Both were great
Stayed in November 2023
Reviewed: November 2, 2023
Annick
United States of AmericaTub was peeling, mold on ceiling in the bathroom, a few bugs in the room. Worst was kids running up and down the hall yelling until almost midnight each night. Baseball tournament in the area. We were on the ground floor with them not far from the lobby... front desk never intervened.
Bed was comfortable, location was easy
Stayed in October 2023
Reviewed: October 23, 2023
Kimberly
United States of AmericaThere were ants all over the first room we were in so they moved us. Second room has less but still had ants crawling in the shower and found a few in the room and on the bed. Breakfast was mediocre to say the least. Staff was friendly but they were very slow to help us when our room key did not work. After driving five hours we did not want to wait in the hallway for 30 minutes for them to come and open the foot for us only to find ants everywhere in that room. Very frustrating experience
The bed was comfortable.
Stayed in October 2023
Reviewed: October 23, 2023
Salman
United States of AmericaOur room was dirty. Right when we walked in we noticed garbage still in our trash cans, bathroom had hairs on floors and some old socks left by someone next to bed! And to top it off right when we were about to go to sleep around 11:30pm, we removed the the top cover and notice hairs on the sheets!! This grossed us out!
Breakfast was good and heated pool was a hit with the kids.
Stayed in October 2023
Reviewed: October 18, 2023
George
United States of AmericaBreakfast could be better
Cleanliness
Stayed in October 2023
Reviewed: October 18, 2023
Barbara
CanadaNothing
There were three adults, a couple and an older Aunt. The three beds were great
Stayed in October 2023
Reviewed: October 13, 2023
Sabrina
United States of AmericaI got a suite and it was very clean and exceeded my expectations. The breakfast was amazing as they have a variety to choose from and the staff was very friendly and welcoming.
Stayed in October 2023
Reviewed: September 25, 2023
Jeremiah
United States of Americaroom wasnt really maintained.
Nice area.
Stayed in September 2023
Reviewed: September 17, 2023
Leslie
United States of AmericaShortage of hot water
Location
Stayed in September 2023
Reviewed: August 23, 2023
Charles
United States of AmericaThe hotel was very unresponsive to messages after I made the reservations. They also didn’t allow for any changes even though I got Covid last minute. I requested to shorten my stay by one night due to it being non-refundable but the hotel was not willing to accommodate the request. While at the hotel, my room had a very strange odor to it.
Stayed in August 2023
Reviewed: August 15, 2023
Sandra
United States of Americathe towels need a upgrade
Stayed in August 2023
Reviewed: August 7, 2023
Javier
MexicoThe room wasn’t practical. There is no space like a suite.
Stayed in August 2023
Reviewed: July 22, 2023
Chantel
United States of AmericaThere was some Internet connection issues with streaming service
The floor plan was very accommodating & great for my trip
Stayed in July 2023
Reviewed: July 20, 2023
Vanessa
United States of AmericaThe bathroom sink had little bugs flying out of it
I liked the size of the room. The extra sink was great for washing bottles and the fridge worked really well. The breakfast was good and it was close to restaurants, the , and gas station
Stayed in July 2023
Reviewed: July 2, 2023
Cindy
United States of AmericaThe area
Stayed in June 2023
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