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  5. Reviews of SpringHill Suites by Marriott Seattle Issaquah

Reviews of SpringHill Suites by Marriott Seattle Issaquah This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1185 NW Maple Street, Issaquah, WA 98027, United States

#1 of 6 hotels in Issaquah

Guests' Choice

Review Score

Based on 247 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    8.4

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 24, 2025

    10
    Great place to stay!
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great! Clean and quiet!! Very comfy beds!!

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Grateful accommodation
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Hallways were a bit dated, yet rooms were updated and nice.

    The willingness to accommodate my family situation includes kids and dogs.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    10
    It was great staff was friendly and place was clean and breakfast well I didn’t wake up in time for that ! Over slept by
    • Family with young children
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very clean and nice rooms

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    Good,
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 10 nights

    Everything was good.

    The breakfast and the staff were great. Also liked having a washer and dryer to do laundry. Th bar area was good also with a great bartender.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    Nice place and a great location
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Mixed Experience – Needs a Few Improvements While the hotel had some positives, there were a few key areas that could really benefit from improvement: Parking: Limited and poorly designed. The parking spaces were extremely tight, many with load-bearing posts in every other spot—making it difficult to fit standard vehicles, let alone the many SUVs and minivans driven by traveling families. Maneuvering into a spot without brushing up against the lines (or another vehicle) was a real challenge. Amenities: The indoor pool was underwhelming—small, dim, and largely unused during our stay. A hot tub or jacuzzi would be a welcome upgrade, especially for guests looking to unwind after a day of travel or sightseeing. The current pool space felt more gloomy than relaxing. Continental Breakfast: This was where the experience really fell short. The breakfast area—spacious and split between indoor and outdoor seating—was constantly full and high-traffic. Unfortunately, only one hardworking attendant was assigned to manage the entire area: Cleaning and resetting dozens of tables Restocking all food and beverage items Managing messy self-serve stations (like waffles and toasters, which were frequently used by children) Clearing trash from the bar area and patio tables Despite her impressive effort and non-stop pace, it was simply too much for one person. During peak times, we witnessed 30+ families in the area, yet coffee and ice water dispensers frequently ran empty and weren’t restocked in a timely fashion. With over an hour remaining in breakfast service, we still had to request refills. Staff at the front desk, who were often unoccupied, could have easily stepped in to support her during rushes. From a management perspective, this was a clear miss in staffing allocation. At least two attendants should be scheduled during breakfast peak hours—every day. Housekeeping: Rooms were only cleaned every other day.

    Great Location, Friendly Staff, and Super Clean! We were very pleased with our stay at this property. From start to finish, the experience was positive. Room & Comfort: The rooms were spacious, exceptionally clean, and well thought out. There was plenty of storage—closets, drawers, and convenient nooks to keep things organized and clutter-free during our stay. Everything felt tidy and inviting, which really set a relaxing tone. Staff & Service: The staff was consistently warm, friendly, and helpful. From check-in to check-out, everyone we interacted with made us feel welcome and taken care of. Housekeeping and maintenance deserve special recognition for keeping everything spotless and running smoothly—kudos to them! Location & Amenities: This hotel is in a very convenient spot. There’s a Starbucks, Target, trader Joe's, and several dining options within walking distance, which made things super easy. The hotel itself also has a small convenience store, which came in handy more than once. Grounds & Ambience: The property is clean, well-maintained, and aesthetically pleasing. Whether inside the lobby or out on the grounds, everything was neat, organized, and visually appealing. It’s clear that a lot of pride is taken in the upkeep of the hotel. Continental Breakfast: Breakfast was very good—fresh and with a decent variety to choose from. It was a great way to start the day, especially with indoor and outdoor seating options. An example of a morning option would be a couple of items of fresh fruit, yogurts, oatmeal bar, scrambled eggs, sausage, bagels and muffins, cereals, maybe something like a mini individual breakfast frittata. And of course, a waffle maker. Hot coffee dispensers, juice, various hot teas, and a cold water dispenser. You really don't need to go out for breakfast before heading out for the day. --- Overall: This is a great hotel in a great location.

    Stayed in August 2025

  • Reviewed: June 29, 2025

    9.0
    It was a good staycation, although short.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Having to pay for parking 😫

    Location is great

    Stayed in June 2025

  • Reviewed: June 8, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water available until 7 the next morning. Should of offered some form of perk for thr inconvenience

    Size of room, comfortable furnishings. Friendly staff.

    Stayed in May 2025

  • Reviewed: June 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Love having washer and dryer. The room was good but the lack of people working in the restaurant area was noticed

    Stayed in May 2025

  • Reviewed: May 27, 2025

    9.0
    Nice location/neighborhood. Nice, clean, comfortable room. Nice breakfast.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    Small pillows. I wanted more pillows. Very crowded breakfast with inadequate staff to meet needs of so many people.

    Nice, clean, quiet room.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    10
    Excellent service, clean facilities, good breakfast and convenient location.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It's been a while since I have experienced good customer service and quality, clean accommodations. Thank you for providing them all, it was a breath of fresh air!

    Stayed in May 2025

  • Reviewed: May 12, 2025

    9.0
    Better than expected
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night

    There was nothing we could think of that we did not like

    Everything was better than expected surprised

    Stayed in May 2025

  • Reviewed: April 17, 2025

    10
    Exceptional
    • Family with young children
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in April 2025

  • Reviewed: April 7, 2025

    9.0
    Lovely modern hotel that just need a bit of tweaking
    • Leisure trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely room that worked well for three ladies. Wonderful front desk staff. A few minor issues. TV would not work when we got there. Was on but could not be controlled or turned off. Security came to turn it off that night. Rectified the next morning. No wine glasses in room and although booked for three no coffee or cups for three. Also wifi worked first evening we were there but didn’t work for rest of our two night stay. Room was either too hot or had fan blowing on the bed that was loud.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    10
    Loved our time at this beautiful hotel!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Not applicable

    The convenient location, proximity to restaurants and shopping, professional and friendly staff, beautiful and clean accommodations.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Had a great stay for the value!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool was small but we had young kids who enjoyed it. Chairs and tables in the eating area are awkward to get in and out of.

    Clean and well maintained, good value and good breakfast!

    Stayed in March 2025

  • Reviewed: March 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast could have been better. Biscuits were cold and no place to warm them. Toaster hardly warmed the bagel up that my daughter tried. The second morning we ate at a restaurant to make sure we had a good hot meal before we left Seattle.

    Room was very nice, had a little trouble adjusting temperature to our liking. Very nice though

    Stayed in March 2025

  • Reviewed: March 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Noise due to kids running in hallways until late at night

    Close to were I needed to be

    Stayed in February 2025

  • Reviewed: February 23, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Charged $18 per day to park that was not listed on booking.

    Location and comfort

    Stayed in February 2025

  • Reviewed: February 15, 2025

    10
    Great stay, no complaints
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very close to where I needed to be.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    8.0
    Overall very good. Some better insulated windows would help
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 3 nights

    Road noise, sofa stained.

    Very good breakfast, excellent front desk staff, responsive management.

    Stayed in February 2025

  • Reviewed: January 30, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 8 nights

    Breakfast was great

    Stayed in December 2024

  • Reviewed: January 28, 2025

    10
    My new favorite Issaquah hotel
    • Leisure trip
    • Solo traveler
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Check in and check out were quick and easy. I loved the room. It was very spacious and equipped with everything I needed and more! Would definitely stay there again.

    Stayed in January 2025

  • Reviewed: December 17, 2024

    10
    We’d stay here again on our travels.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    $16 parking fee wasn’t an obvious charge until checkin.

    Very nicely appointed property.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    10
    I really like this hotel. The staff was great and the room was perfect.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator did not sound good. And I did not like having to pay for parking.

    The building was so nice looking.

    Stayed in December 2024

Showing 1 - 25

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