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  5. Reviews of SpringHill Suites Louisville Downtown

Reviews of SpringHill Suites Louisville Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

132 East Jefferson, Louisville, KY 40202, United States

#68 of 126 hotels in Louisville

Guests' Choice

Review Score

Based on 349 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.1

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: August 27, 2025

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Cleanliness, facilities

    Stayed in August 2025

  • Reviewed: August 10, 2025

    9.0
    Everything was great.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Walkable to 4th street live. Clean, spacious, comfortable.

    Stayed in June 2025

  • Reviewed: August 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Downtown

    Stayed in August 2025

  • Reviewed: August 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Downtown

    Stayed in August 2025

  • Reviewed: July 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    The Sofa bed was very old and uncomfortable. Breakfast was not that great

    Good location and value. Very friendly staff.

    Stayed in July 2025

  • Reviewed: June 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't get to use the pool because there were a lot of rowdy older boys in there the whole time, which my smaller kids were upset about.

    Sunny at the front desk was super friendly and helpful! We had a sink that was broken and maintenance was up there within 20 minutes to look at it. Breakfast was great as well with a lot of options for picky eaters and diets.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I felt like they’re needed to to be more signage distinguishing between the two hotels that apparently are in relatively the same building. It was very confusing. You have to figure that if you are traveling chances are you’ve never been there before and you’re following maps, as soon as you turn into the parking lot, you would assume that you’re at the hotel however it was marked for a different hotel so it caused some confusion once inside we were directed to a different check-in desk. It all worked out, but we weren’t the only people who were confused.

    The room was nice and the bed was very comfortable. Everything seemed to be clean. This hotel was in close proximity to the baseball stadium so that was a bonus.

    Stayed in May 2025

  • Reviewed: June 7, 2025

    9.0
    Great! Will come back!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking garage a bit tight

    The check in staff was amazing!

    Stayed in June 2025

  • Reviewed: May 29, 2025

    9.0
    Wonderful
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed when we arrived!!!!!! Excerise room machines didn't work. Water was turned off from 11 am to 3 pm

    Rooms were nice and clean. They was also very spacious.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Surprise $19 parking fee that was never mentioned when I booked. Pool was freezing.

    Breakfast was good, very clean, comfortable beds.

    Stayed in March 2025

  • Reviewed: April 18, 2025

    8.0
    It was a great location near the convention center and a pleasant stay overall.
    • Business trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Husband ate breakfast. It was satisfactory, but didn't have a many options as he hoped.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    8.0
    It's a good value
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    (Continue re: the bathrooms)I'm in a wheelchair and this room was "accessible" so, the bad is the toilet room was extremely difficult for me to use, there is no fan, and the doors for both the shower and toilet are sliding barn doors that do not close in any manner that you have privacy. and need a bench or chair to use the shower with a modicum of safety. I don't travel with one for the same reason an able-bodied person wouldn't bring hangers and a foldable suitcase stand. A hotel that boasts being handicapped accessible should have those on hand. At check-in, they said there were no shower chairs down there, but she'd check with facilities. I said I'd use a pool chair if they couldn't find a true shower chair/bench. We checked in at 11 p.m., so i was fine with that. The next morning, i went to the front desk, and they had not located a chair. I said the same thing about the pool chair. She said she'd check if that was possible. I went to the pool, there were chairs and even a shower by the pool... no, i didn't use that shower. The soap would have caused someone to slip on the pool deck... about an hour later, she located a shower chair and got it to the room. The fire alarm went off. Luckily, it was a false alarm, but my wife almost had a heart attack trying to find a place and way for me to evacuate. The overhead instructions didn't correspond with the instructions on the room or stairway doors, add in the stress and i was worried about her not getting out. But aside from the sirens going off inside the hotel, it seemed normal because the hotel is across the street from the siren repair shop that is open 24/7. It's actually a police substation. A lot of this has to do with my being in a wheelchair. Two years ago, the review would have been different. I see things now from a different perspective.

    The room was nice. There was a seating area and desk between the entry and the beds area. The bathroom was divided into one room with full sink and large shower, the other had the toilet and a small sink(think of a train car bathroom, or about 5x the size of a airplane bathroom with the same sink). The good is that there are separate rooms for convenience(cont "the bathrooms" below). There is a fridge, a desk with retractable windows into the bed area, a modest closet, and impressive climate control. Breakfast is very good. Aside from being able to make a favorite of mine, the waffle, there was a great selection. Everything was fresh and the appropriate temperature. The coffee was great, in the room and at breakfast. And, the location was good for our travel needs. We needed the convention center, and it's only a couple blocks away. *please note, just because the next section is longer, i leave out positives, which i expect from any hotel at this price range in this market.

    Stayed in February 2025

  • Reviewed: March 4, 2025

    9.0
    I was pleasantly surprised.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The price for parking was a little high.

    The breakfast was excellent. It was fresh and hot. The bacon was crisp. They have a good selection of choices.

    Stayed in March 2025

  • Reviewed: February 17, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to park down the street from the hotel due to limited parking. Wanted connecting rooms but enough rooms wasn’t ready at check-in

    Size of the rooms

    Stayed in February 2025

  • Reviewed: January 27, 2025

    8.0
    It a was a awesome and great hotel!
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was awesome and the pool and workout room was awesome as well and the room had a great view and comfy.

    Stayed in January 2025

  • Reviewed: January 25, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet and surrounding area

    Stayed in December 2024

  • Reviewed: December 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Location, service very nice

    Stayed in December 2024

  • Reviewed: December 23, 2024

    7.0
    Nice property location 👌🏾 perfect for the yu. Center
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The price was expensive and the night shift lady was rude for awhile but she came around. Then we asked the lady could we have a extra hour because of out flights night leaving for hours she told me qe did qualify we did understand that .So the next morning we asked again and the lady was extremely nice and everything work out she even kept our luggage for us

    The location was great! Breakfast was very good. Most of your staff was nice. 2 of them not to much

    Stayed in December 2024

  • Reviewed: November 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great!

    Stayed in November 2024

  • Reviewed: November 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints. It’s a little confusing because it’s in the same building as another version of a Marriott hotel so it’s easy to go to the wrong check in desk.

    Continent location, close to bourbon row and god restaurants.

    Stayed in November 2024

  • Reviewed: November 18, 2024

    9.0
    Great
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Na

    Breakfast

    Stayed in November 2024

  • Reviewed: October 22, 2024

    7.0
    Great place bad hotel room.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was in bad shape. Lots of broken or unusable items.

    Location was perfect

    Stayed in October 2024

  • Reviewed: September 20, 2024

    8.0
    Overall good stay for the area. Convient locations. Comfortable bed
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Got down to breakfast at 9:40. They had everything cleaned up already. Front desk at check in said breakfast was til 10. Guy cleaning said it was done at 9:30 on Fridays, but not the other day of the week, just Fridays, a little weird... There are a bit of homeless people in the area. Was not an issue on the property, but walking at night can be a little sketchy.

    Nice over night stay walkable to bourbon row and easy access to interstate. Has a pull out couch, nice for third guest. Bathroom was a weird set up, in two rooms, but had two sinks so that was nice for our little 3 person group.

    Stayed in September 2024

  • Reviewed: September 15, 2024

    9.0
    Nice place close to downtown. Clean
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Liked it all esp the water/ coffee in lobby 24/7

    Clean with friendly staff

    Stayed in September 2024

Showing 1 - 25

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